TripAdvisor Traveler Rating

The service of Roberto, Kevin, Susana, Reynaldo, Emmanuel, y Ricardo was absolutely amazing! They had the upmost attention with us and constantly checked if we were okay or needed anything. They’re costumer service was absolutely amazing and I will be coming back just for them :)

Everything was absolutely perfect! The staff was incredibly nice and super fun to be around. They made the whole trip memorable for me and my family! Thank you to Gustavo, Alejandro, Carlos, Jesus, Cristhel, Sergio, and Franky for their attention and constant professionalism and service by the pool and at the bars! CANCUN!!!!

The service has been absolutely amazing! I would definitely recommend this hotel thanks to Gustavo, cristhel, Alejandro, franky, angel, and Carlos! These men are all about service! Cancun 2022! Gustavo! Gustavo! Gustavo!

OCT was such a fantastic vacation. My husband and I don’t travel very often so this was a total treat! The staff is very kind and helpful. I especially loved the swim up bar bartender, Gustavo! He was so professional and kind!! Paloma and Marce also very helpful to our small group!! Thank you OCT! Such a fabulous 50th B-Day for me!!

We were staying here for 2weeks. Really good hotel and facilities. Would highly recommend going to the pool bar during the day as bar staff Gustavo and Alejandro were exceptional to both myself and partner. Always happy, engage in conversation with us and showed interest. They learnt what drinks we liked and once seen us they would have a drink ready ready. This made us decide to spent most our holiday around the pool bar