TripAdvisor Traveler Rating

We came upon this resort on Expedia and we randomly selected it. We have been to numerous resorts but We were with family so we were looking for a cute little resort that wasn’t going to be as busy due to the season. Honestly it was a great pick because the staff alone made it worth wild. Quick shoutout to Gustavo (best pool bartender) , Katia and Sergio (butlers and guide), and Jose who secured out cabanas every day. The cleaning staff and entertainments staff were phenomenal as well. The spa was also good we had Consuelo and Nayeli. Make sure to tip them well if you get to see them cause again they made this trip amazing and memorable.

This Place Is Absolutely Stunning !! Staff Cannot Do Enough For You … Our First Time Here & We Cannot Fault A Single Thing !! Chill Out Pool & Bar Staff Are Fantastic !! Big Shout out To “Gustavo” who Works in the Pool Bar His Service & Interaction With Everyone is Absolutely First Class !! We Are Currently Still Here On Holiday & if We Could Stay Forever We Would !! Every Restaurant Is Superb !! The Staff WORK So Hard To Make Everyone’s Holiday a Holiday To Remember !! Entertainment Team .... WOW !! Shout Out To ... Lety, Samantha, Tony, Estrella & Emmanuel You ALL ARE SUCH A ASSET To The Ocean Coral. You Guys Made Us Laugh So Much & You Had That Chill Out Pull Bouncing Every Day !! Miss Your Crazy Dances.. x

My wife and I went for a massage today and it was very professional, relaxing and therapeutic. Kudos to Jesus for talking us into it. Coffee shop is really nice as well and they make the best almonds lattes we have tried in the mini resorts we visited. The front bar in the lobby is very good and Genaro made us extremely good margaritas and delivered them to our table by the window. Not the usual sweet ones you get in Mexican resorts but real margarita classico recipe. The beach is admittedly not the greatest (but is certainly fine) and there is a bit of a seaweed problem but they really take care of cleaning it to the best of their ability. This is our third time here and we will definitely be back.

Great resort, friendly staff, clean and spacious. Privileged pool is the place to hang out. Ilse is a great butler. Alfredo from the spa is very friendly and knowledgeable. Juan is the best bartender in the main lobby. Henry, Antonio are always ready with friendly service. We will definitely be back to see all of our new friends.

This was our 5th trip here and every time, it gets better than the last! Starting from a smooth check-in, we meet up with our favorite butler Alberto who is so attentive, caring and professional. Our room was remodeled this time and so clean and inviting. We are privilege members, so we spend a lot of our time in the privilege lounge. We are always greeted by Yazmin and Suzanna who help keep things rolling, Rosendo is a pleasure to be around and knows our drink orders in the evening while we relax in the lounge with friends and share memories. Our food is always spot on with the magnificent service from Poncho, Victor, Angel and Jamie. We celebrated my birthday this year and they went above and beyond to make it a special one, as well as our butler Alberto being so kind and surprising me with flowers. Yesenia who runs the H10 desk has always made sure we get settled in and have an amazing room and experience. Auturo who manages the restaurants remembers us every time we show up and greets us with a hug and a smile. Service at the towel hut is exceptional by Jose and Pedro making sure we always have clean towels and our comfortable by the pool. The entertainment is so friendly and engaging, Samantha, Lety and Tony are so fun to be around, and Lety has a laugh that is so infectious, how can you not have a great time! The service at the Bristo restaurant by the privilege pool is excellent, especially with the team of Ricardo and Jonathan, Chef Laura is very creative and top notch in her field. Don't miss the Blue Moon restaurant, as Daniel makes an amazing cinnamon roll dessert right next to your table that is flaming and delicious. The beach was clean, the pool was amazing, the food was good, we really enjoyed the Italian, Mexican and privilege restaurants for our meals. We liked having a coffee maker in the room, as we were able to bring a cup to the pool in the early morning and sit and watch the sun come up. Our room service was top notch by Laora, she made sure we had everything we needed in our room. We use our own transportation company "Kalido" to get back and forth to the resort and they are always there waiting for us with a smile and ready to go. We could not ask for anything more this trip! Thank you to our OCT Family, they are all amazing and we'll be back in February!