Active Advisories
The Ocean Coral & Turquesa currently has elevators that are temporarily out of service. At this time, there are eight elevators that guests can access in buildings 9, 11, 12 & 15. It is expected that the elevator repairs be completed by March 2018.
The hotel will conduct improvements that will take place at the Casa de Mar buffet restaurant starting on September 1 and is expected to be completed by November 15, 2017. During the renovation, the Villa Marina restaurant will be available for breakfast, lunch and dinner as a temporary buffet. All attempts will be made to minimize any impact to guests during this time.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The Ocean Coral & Turquesa resort is located in a privileged area of Punta Coral, in Puerto Morelos, regarded as the gateway to the Mayan Riviera. Named for the protected coral reef an arm's length away, and the glistening blue-green waters of the Caribbean Sea that laps its shores, Ocean Coral is an enchanting retreat. With an array of activities to engage your senses, a variety of gastronomic fare to appease every appetite, and a staff eager to please, Ocean Coral & Turquesa will fulfill your every need.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
591
Inclusions
- Daily activities
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool, Garden, or Resort View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool, Garden, or Resort View
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Coffee maker
- Connecting rooms available (subject to availability)
- Mini fridge
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Coffee maker
- Connecting rooms available (subject to availability)
- Mini fridge
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Family section
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Lit make-up mirror
- Mini fridge
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Ceiling fan
- Lit make-up mirror
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool, Garden, or Resort View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool, Garden, or Resort View
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Coffee maker
- Connecting rooms available (subject to availability)
- Jetted tub
- Mini fridge
- Upgraded amenities
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
- Garden view
- No more than 3 guests in the room
- Garden view
- El Beso section
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
- Ocean view
- No more than 3 guests in the room
- Ocean view
- El Beso section
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Ocean view
- Privilege section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
- 1 king bed, and 1 sofa bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Ocean view
- Privilege section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- TV
- Steam iron
Privilege amenities include;
- Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
- Welcome gift.
- Reservations with priority seating in all a la carte restaurants.
- 24 hour room service.
- Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
- Special dinner included for stays of 4 nights or more.
- Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
- Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
- Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
- Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
- Butler Service.
- Access to visit, dine, and experience another Ocean Hotels property for an evening. Visit time frame is from 6pm to 1am, includes dinning, drinks, and entertainment. Transportation between properties is not included.
Amenities
- Child care services available ($)
- Children’s pool
- Playground
Kid's Club
Teen Club
- Children ages: 3 to 12
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | |
| Aqua Lounge | Bar, Pool bar | Open air |
| Snack bar south | Bar, Pool bar | |
| Blue | Bar, Swim-up bar | Open air |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Internet
- In room wired available ($)
- Business centre available ($)
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Casa del Mar | Buffet | International | Breakfast, Dinner, Lunch | |
| Sensai | À la carte | Asian | Dinner | Dress code |
| Rittrato d'Italia and Terraza d'Italia | À la carte | Italian | Dinner | Dress code |
| Hacienda los Girasoles | À la carte | Mexican | Dinner | Dress code |
| Villa Marina | À la carte | Caribbean | Dinner, Snacks | Dress code |
| Mike's coffee | Snack bar | Coffee and Pastries | Snacks | |
| Blue Moon | À la carte | International | Dinner | Adults only, Dress code |
| La Petite Crêperie | À la carte | Coffee and Pastries | Lunch | Adults only |
| Route 66 (10:30 p.m. to 6:30 a.m.) | Snack bar | American | Snacks | |
| Route 66 | À la carte | American | Dinner | |
| Fresco Bar | Snack bar | American | Snacks | |
| Daisy Snack Bar | Snack bar | American | Snacks |
- Rooms: 591
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Jetted pools: 1
- Kids pools: 1
- Outdoor pools: 4
- Cabanas: Included
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Business centre
- Concierge
- Currency exchange
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Tour desk available ($)
- Jewelry store available ($)
- Coffee shop
- Clothing store/boutique available ($)
- Room Service
Beach
Beach
Lobby
Nightview - pool
Pool
Pool
Watersports
Tennis courts
Fitness centre
Spa
Spa Pool
Daisy waterpark
Mike's coffee
Meeting room
Hacienda los Girasoles
Ritratto d'Italia Restaurant
Blue Moon Restaurant
Casa Del Mar
Villa Marina Steakhouse
Route 66
Fresca Bar
Wedding Facilities
Location
Reviews
Very nice resort & suggestions to make it better.
Rich P (Hamilton, Canada) on Feb 01, 2023
Ocean Coral/ Turquesa is our favorite resort. We have been coming here each year (missed 2 for Covid) since 2007. There have been changes - mostly good. First the staff is excellent. Notables are: Victor at breakfast buffet & Villa Marina. He is an exceptionally pleasant employee. Also, at the same location, Aide. We also want to mention Roberto, Angel, Miguel, Amy, Ever and the bartenders in Privilege - all very kind & helpful. At Privilege Guest Services we especially liked Charly & Adolfo. They were very helpful on a daily basis. Yessenia was also most helpful to us. We like the new El Beso adults only area and the new stage & entertainment in the courtyard. Very nice improvements. What we don't like: the system for booking resto reservations. We used to be able to book days in advance - no longer. Now you have to be up early to book that evenings dinner & the chances of getting the time & resto you prefer is very limited. This should be improved. We used to really enjoy eating dinner at Villa Marina for good seafood. Now that restaurant is a buffet and the individual table service has been replaced with roving servers bringing long skewers of chicken to the tables. Disappointing! Finally, the menus at the various restos, particularly Privilege, used the change every 3-4 days or so. No longer. Why?? This is a regretful change.
Ocean coral turquesa el beso
KenJ591 (Orono, Canada) on Feb 01, 2023
Very good resort I stayed Jan 25 one week . Stayed on the El beso side with ocean view 4 th floor . King bed good size room very clean to.This is a very large resort 1100 fest that week . Swim up bartender Carlos is excellent great guy also Gustavo on lobby bar is excellent too he makes the best margaritas.Al a carte restaurant are great Mexican is great food with very lively music , Sensai awesome entertainment and food but vegetarian not enough food hard to get a reservation popular place . Italian was very good . Blue moon for us was the best fine dinning very quiet . Buffett mornings is top notch something for everyone . 4 pools all of them very nice something for all different needs . Friendly staff everywere on the resort . I personally love to swim in the ocean and have to warn people that it’s is very windy and a ton of seaweed on the beach which was cleaned up every day by the resort no blame to the resorts Caribbean ocean is what is here . That was personally my only disappointment because I love the Caribbean ocean and it’s so blue and beautiful .
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