All inclusive

Ocean Coral & Turquesa

Riviera Maya 4.0

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Overview

The Ocean Coral & Turquesa resort is located in a privileged area of Punta Coral, in Puerto Morelos, regarded as the gateway to the Mayan Riviera. Named for the protected coral reef an arm's length away, and the glistening blue-green waters of the Caribbean Sea that laps its shores, Ocean Coral is an enchanting retreat.  With an array of activities to engage your senses, a variety of gastronomic fare to appease every appetite, and a staff eager to please, Ocean Coral & Turquesa will fulfill your every need.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

591

Rooms

Junior Suite Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Pool, Garden, or Resort View
  • No more than 5 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron

Junior Suite Ocean View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Ocean view
  • No more than 5 guests in the room
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron

Junior Suite Daisy Garden View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 5 guests in the room
Junior Suite Daisy Garden View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron

Junior Suite Daisy Ocean View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Ocean view
  • No more than 5 guests in the room
Junior Suite Daisy Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron

Privilege Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Pool, Garden, or Resort View
  • No more than 5 guests in the room
Privilege Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.

Junior Suite El Beso Garden View
  • Garden view
  • No more than 3 guests in the room
Junior Suite El Beso Garden View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron

Junior Suite El Beso Ocean View
  • Ocean view
  • No more than 3 guests in the room
Junior Suite El Beso Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron

Privilege Junior Suite Ocean View
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Ocean view
  • No more than 5 guests in the room
Privilege Junior Suite Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.

Privilege Master Suite Ocean View
  • 1 king bed, and 1 sofa bed
  • Ocean view
  • No more than 4 guests in the room
Privilege Master Suite Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • TV
  • Steam iron
Additional details

Privilege amenities include;

  • Privilege check-in & check-out with free late check-out until 3 p.m. (subject to availability)
  • Welcome gift.
  • Reservations with priority seating in all a la carte restaurants.
  • 24 hour room service.
  • Daily Privilege ‘Cook to order’ Breakfast served in a private designated area.
  • Special dinner included for stays of 4 nights or more.
  • Access to private Privilege lounge with Premium and International drinks, wine selection, breakfast, lunch and dinner service, coffee and tea menu, hors d’oeuvres & snacks, Wifi and PC’s with free internet service, personalized service and Private concierge.
  • Private beach section with upgraded chaise lounges and bali beds and Private waiter service.
  • Rooms include scale, full mini bar, welcome bottle of wine, turndown service, spa, exclusive bath amenities, exclusive towels in room, bathrobe and slippers.
  • Privilege Kids will receive Daisy Welcome Kit, special drinks and meal in Privilege Lounge, bathrobe, beach toys, VIK (Very important Kid) in Family hotels.
  • Butler Service.

Amenities

  • Child care services available ($)
  • Children’s pool
  • Playground

Kid's Club

Open from: 10:00 a.m. to 5:00 p.m.
Age range: 4 to 12

Teen Club

Open from: 2:00 p.m. to 10:00 p.m.
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
Lobby Bar Bar, Lobby bar
Aqua Lounge Bar, Pool bar Open air
Snack bar south Bar, Pool bar
Blue Bar, Swim-up bar Open air
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property

Internet

  • In room wired available ($)
  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Casa del Mar Buffet International Breakfast, Dinner, Lunch
Sensai À la carte Asian Dinner Dress code
Rittrato d'Italia and Terraza d'Italia À la carte Italian Dinner Dress code
Hacienda los Girasoles À la carte Mexican Dinner Dress code
Villa Marina À la carte Caribbean Dinner, Snacks Dress code
Mike's coffee Snack bar Coffee and Pastries Snacks
Blue Moon À la carte International Dinner Adults only, Dress code
La Petite Crêperie À la carte Coffee and Pastries Lunch Adults only
Route 66 (10:30 p.m. to 6:30 a.m.) Snack bar American Snacks
Route 66 À la carte American Dinner
Fresco Bar Snack bar American Snacks
Daisy Snack Bar Snack bar American Snacks
  • Rooms: 591
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Carretera Cancun-Playa del
Carmen, Lotes 1-5
Puerto Morelos, Mexico 77580
+52 (998) 287-2100
22 km from CUN
  • All-inclusive: Included
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 4
  • Cabanas: Included

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site ($)

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Business centre
  • Concierge
  • Currency exchange
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Tour desk available ($)
  • Jewelry store available ($)
  • Coffee shop
  • Clothing store/boutique available ($)
  • Room Service

Location

Address
Carretera Cancun-Playa del, Carmen, Lotes 1-5, Puerto Morelos, 77580, Mexico
22 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great Family Holiday

lisadY9321OO (Glasgow, United Kingdom) on Jul 05, 2022

First time visiting Mexico. Hotel beautiful. Rooms slightly dated but tbh didn’t spend much time in them. Staff extremely helpful and friendly. They work so hard, so please tip them! Especially Erica our night time waitress and Henry our waiter at the pool provided excellent service. Food lovely, Route 66 and Marina restaurants our favourite at the moment. The hotel is extremely clean and caters to everyone. Get involved in the entertainment day and night it’s so worth it. So much choice for everyone from Mikes coffee shop to the smoothie bar. Will definitely be back!

TripAdvisor users rated this property 1 out of 5

VERY POOR MANAGEMENT

jodyw140 (Chichester, United Kingdom) on Jul 04, 2022

Management do not care about their guests This is our second time here, 1st time 6 years ago was the best holiday experience you can have, roll on 6 years and the worse holiday experience. We had to change rooms 3 times due to problems with the rooms. All the rooms including the restaurants have exactly the same decor as 6 years ago which is out dated. Food is very good except the blue moon restaurant tasteless and burnt Beach When we came 6 years ago they had a full team every day cleaning the seaweed and the beach was a dream this time was really bad when we arrived and it was only on the 3rd day they attempted to clean but due to the amount of seaweed it was impossible to clean in a2 weeks let alone a day, I totally understand it is nature but if you take a walk to Puerto Morellos most of the beaches along the way are clean of seaweed I put it down to bad management. Mikes cafe it use to be our go to after the beach not this time cakes served in a paper napkin and you have to eat with your fingers and drinks served in paper cups whereas before served in china cups and china plates as you would expect from a 5star hotel. Lastly final day today we had our towels on the sun loungers down the beach went to have breakfast and when we came back a couple were on our loungers and our towels had been chucked on the sand but kept our towel clips on the lounger we asked them to move and the gent got very angry and punched me on the side of the head my wife ran to get security who took a while to come he cut my neck complete with a large lump and also my wrist, when they eventually came all they asked for was my room number and walked off, the nice life guard cleaned my cuts and bruises this happened nearly10 hours ago and still not heard anything from the management team seems like they really don’t care about their guests or how run down the hotel is all they care about is getting people to spend more money on privilege and premium. When I get back to the uk I will be seeking advice from my solicitor for management negligence

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