TripAdvisor Traveler Rating

We arrived at night so the atmosphere had slowed and there wasn’t a lot of action happening. We were quickly taken to the Diamond Club lounge to check in and were able to start to unwind and relax. (Why were we served Coors Light in Mexico???) Our room out-performed our expectations with the rooftop balcony. Lots of room to roam for 3 adults. Fridge stocked full of XX and Coors Light (which we quickly replaced with Tecate). Our butlers, Gustavo and Diego, were up to task as they were always attentive and willing to help, if necessary. They absolutely made the week go by flawlessly. They were fantastic. Due to the sargassum (seaweed), we only journied to the beach twice and were quickly encountered by the stench and overwhelmed by whatever was biting our legs. We spent the week relaxing poolside at the Diamond Club pool and had no problem getting a few chairs with the help of Cesar. What a great help he was! Awesome job! The drinks were plenty (and yummy) and the staff was more than happy to help out…no matter how small the task may have been. The restaurants were ok. We honestly didn’t go to a restaurant that wow’d us. Don’t get me wrong, the food wasn’t bad but it didn’t leave us with the feeling of wanting to go back. We hit all of the restaurants except for the Indian restaurant. Not going there no matter what! Nightlife was there. Nothing spectacular but it kept the night moving. The bartenders kept the flow going. At least get those boys a fan or two to help them out! Just saying. Overall, a very good experience…

Very good service, Manuel was amazing at Taj.

Everything was excellent; service, food, room, grounds, pool. I wish the ocean was nice and clean, but it’s not much that can be done about that. Our butlers Nassar and Cesar were excellent and very thoughtful and helpful. We had a very nice vacation!

*Royalton Riviera Autograph All inclusive Cancun. *Atmosphere very clean and beautifu *Room 6204 it was a diamond room. *Very clean i cannot complain. *No noise it was really quiet. *Service 100%. *Really good no complaints.

Location excellent but no beach Atmosphere wonderful Room luxury but completely do mangled view is not luxury Clean excellent Services extraordinary