Royalton Riviera Cancun reviews
TripAdvisor Traveler Rating
1122 TripAdvisor reviews
Jesus Leyva
richard s (Kingston-upon-Hull, United Kingdom) on May 30, 2026
Very clean hotel with very polite room staff no to pushy or overpowering, pools clean and well maintained, very good selection of food and drink available and first class service from Jesus Leyva our table attendant, very attentive could remember all our drinks, many thanks to Jesus and all the staff making our stay memorable.
Amazing Service
s a m a n t h a s on May 30, 2026
Out waiter Jesus Levya, one of the nicest people i’ve met. We wouldn’t have had the night life we’ve had without him. He’s really made our holiday and I couldn’t thank him enough. He’s really become a part of our family and I will miss him dearly. Not only that the second he sees our drinks slightly empty he’s there clearing and wiping the table and making more. Paul was also a great waiter and so bubbly and smiley. Also had quick service the second we were running low on drinks.
Absolutely fenominal
Jack B on May 30, 2026
Jesus leyva really made the holiday absolutely fabulous such a brilliant guy th staff we so friendly the hotel and hospitality is absolutely immaculate all the best for the staff and especially jesus and Paul too
Excellent
Kambiz N on May 30, 2026
Everything was perfect as I suppose it.
Perfect
Nina A on May 30, 2026
Absolutely perfect 7 Jose Fermin Alonso Agustin best bartenders in martini mix