Dreams Tulum Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.2
  • Rooms 4.1
  • Service 4.3
  • Value 3.9

11955 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

Good but could have been great

rejerkins13 (Stapleton, Alabama) on Dec 20, 2025

Rooms were adequate. Could use some updates. Restrooms were always fully stocked with quality products. Service was hit and miss. The bartenders and drink servers were the best! Very attentive to all our needs. Food was satisfactory, nothing to really rave about but it would fill you up. The Patio restaurant needs to address the mosquito situation. We were not able to enjoy dinner because of all the pests. Common area cleanliness was satisfactory. Beach was nice as it could be despite to seaweed and smell that goes with it. We had to shower in Luke warm water a couple times and water was completely out 1/2 day one day. Entertainment schedule needs to be bumped up a notch during the day poolside. Music all day every day!

TripAdvisor users rated this property 5 out of 5

Great Experience!

Devyn W on Dec 19, 2025

My husband and I came for our anniversary. This is not our first time in Mexico, but it is our first time staying in Tulum at Dreams. Overall great experience. Drinks, food, wait staff, entertainment, cleanliness, ect 10/10. We interacted with Ronny alot as he did alot of the entertainment- always has a smile on his face! We will miss Tulum!

TripAdvisor users rated this property 4 out of 5

Dreams Tulum

jolsandin (Gothenburg, Sweden) on Dec 18, 2025

It was overall a great stay! Would highly recommend. The staff was awesome and very attentive, alit of options for great food and drinks.

TripAdvisor users rated this property 5 out of 5

So fun!!! The recreation staff are amazing! 10/10

mickeymoose291 on Dec 18, 2025

Loved every minute! The food was great, staff were so lovely, I don’t want to leave and hope I can come back very soon! Thank you!!! From Canada

TripAdvisor users rated this property 5 out of 5

Amazing!!

Christina F on Dec 17, 2025

This was one of the best vacations we’ve ever had. The resort was stunning, the food and drinks were top-tier, and the atmosphere was relaxing and fun. What really stood out was the staff they went above and beyond to make sure we were comfortable and enjoying ourselves. We left feeling refreshed and grateful for such an amazing experience. We will definitely be back!

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