Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This haven, perfectly situated on the Riviera Maya minutes from the ancient Tulum Ruins.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
432
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- Weekly beach party
- Dance lessons
- Gratuities
- Nightly entertainment
- All taxes
Rooms
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
- Climbing Wall
Kids club
Open daily
- Children ages: 3 to 12
Type | Amenities | |
---|---|---|
The Rendez-vous | Bar, Lobby bar | |
Sugar reef | Bar, Beach bar | Open air |
Manatees | Bar, Swim-up bar | |
Revive | Bar | |
Lounge Bar | Bar | |
Smoothie Bar | Bar | |
Sky Sports Bar | Bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Portofino | À la carte | Mediterranean | Dinner | |
Himitsu | À la carte | Asian | Dinner | |
Seaside Grill | À la carte | Seafood | Dinner | |
El Patio | À la carte | Mexican | Dinner | |
Bordeaux (Adults only) | À la carte | French | Dinner | |
Gohan | À la carte | Asian | Dinner | |
World Café | Buffet | International | Breakfast, Dinner, Lunch | |
Coco Café | Café | Coffee and Pastries | Snacks | |
Barefoot Grill | Snack bar | Grill/steak house | Lunch |
- Rooms: 432
- Fitness centre: on site
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
All Inclusive
Ask for a private dinner served on the beach. Please note an additional charge applies for lobster.
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Activity pools: 1
- Outdoor pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Snorkeling: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Games room: on site
- Quiet pool
- Bocce ball
- Business centre available ($)
- Concierge
- Giftshop available ($)
- Parking
- Tour desk
- Valet parking available ($)
- Wedding chapel
- Car rental desk available ($)
- News stand available ($)
Location

Reviews
Dreams Tulum experience
Yuri M on Jan 29, 2023
I would not say Dreams Tulum Resort and Spa is 5 stars resort. Most likely from our experience it should be rated not more that 4 stars. Everything was average starts from outdated room decor and furniture, room service and the quality of resort itself. Some restaurants were closed for the dinner few times, that is not acceptable for luxury resort. If you want to have a feeling of luxury and quality, this resort is not for you.
Beach vacation
leegE920GN (Peterborough, Ontario) on Jan 29, 2023
Wonderful hacienda style resort with excellent beach. Staff was vey kind. During Covid, everyone was safe and took precautions. We adore Rodrigo who was new on the preferred club, was adorable, friendly and helpful. Rodrigo made our trip even better!
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