Hotel Kabuki, part of JdV by Hyatt reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.6
  • Location 4.6
  • Rooms 4.3
  • Service 4.4
  • Value 4.0

1086 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

You found the right upscale, tech-town hotel

Wendy S on Aug 22, 2026

Hotel Kabuki is a gem. It was my second stay. My adult son who lives in San Fran recommended it to me because the service and the hotel are high level, yet relaxed with a cool feel (a bit "Brooklyn"). The guests seem to be mostly 30-somethings there for work/travel and families on vaca. I'm appreciative that I had no issues! The room, the gym, the breakfast, and the very comfortable lounging area are all no stress and make you feel like you're at the "right place."

TripAdvisor users rated this property 4 out of 5

Peaceful city views and great customer service!

Trail43217846147 on Aug 19, 2026

Great service! Mr. Wilmer was very helpful earlier this week, during our stay at Hotel Kabuki. My husband got a cold and we needed to leave, and Mr. Wilmer was so understanding. Also, we loved having a balcony with a working door - for fresh air - and overlooking the peaceful koi pond and the city. Right around the corner from Benihana, a family favorite, too. Thank you Hotel Kabuki!

TripAdvisor users rated this property 2 out of 5

Don't stay here.

T9607KHelizabethp (Santa Cruz, California) on Aug 18, 2026

I was disappointed in my stay here. The lobby bathroom was filthy, the bell boy left my luggage in the reception area for a long time and then came to find me again to ask me again what room I was in. The room was small and the bathroom had no fan and no door. The shower heads were awful. The TV didn't work for a time, but the bed was comfy and I liked the feel of the sheets.

TripAdvisor users rated this property 5 out of 5

Good Vibes

jessicadK8538SF on Aug 10, 2026

The rooms are clean and aesthetically spare, and it provides everything you will need. Hotel Kabuki has soul compared to other hotel chains. The location is great -- central and easy for using rideshares to get to other parts of the City. Lots of eateries and cafes around. I do suggest not paying $32 for the hotel breakfast and instead walking to nearby cafes, bakeries, or bagel shops. The unlimited espresso and water bottles is appreciated. And the lounge has such a great vibe -- like being in your cool friend's living room.

TripAdvisor users rated this property 1 out of 5

Think twice before booking

Nancy K (Boulder, Colorado) on Aug 09, 2026

The hotel was an extreme disappointment from the moment of walking in the door. The lobby aims for eclectic, industrial-chic but lands closer to garage sale leftovers, with zero connection to its Japanese branding.Halls are dark and worn, carpets and furniture stained and in need of an upgrade, rooms feel like a dorm with an advertised “balcony” that opens to a grungy pad. Bathroom/shower have no door separating them from the bed and no fan so room gets v stuffy. Overall disappointing and wouldn’t stay here again.

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