TripAdvisor Traveler Rating

Be aware. The photos of the hotel on the website do not come close to the actual hotel experience. The room we had had street noise. There were what appeared to be blood stains on some of the linens. Hairs in the shower. Nicks on the furniture. This hotel is old and desperate need of renovation.

Overnight parking is not promised as there are limited spots and they do warn that your car could be broken into. The room is awful and the beds are the smallest beds I’ve ever been in. The AC didn’t work - overall 0/10 would not recommend. Customer service was terrible and not willing to help.

Kabuki hotel is in the most perfect and most safe location of San Francisco. It is right next to Japan town and Fillmore neighborhood which have a lot of food and entertainment. We were able to easily park our car in Japantown mall for $30/ day which is very afforable for SF. Hotel rooms were very nice and clean, and hotel lobby was cozy and inviting. All staff were very happy, nice and helpful. We will definitely come back at stay at this hotel :)

Hello, I am an Uber driver and I make deliveries to customers. Between 1:00 and 3:00, I came to your hotel to deliver an order to a guest using my gray Honda Accord. You can verify this through your security cameras. I stopped in front of the hotel with my hazard lights on and informed the front desk staff. I delivered the alcohol and food order directly to the guest’s room. On my way out, I took a coffee from your complimentary coffee machine and showed it to the front desk staff. The staff member gave me permission. I then walked toward my car with the coffee. As I was about to get into my vehicle, a parking attendant spoke to me in a very rude manner and tried to force me to leave. He took the coffee from my hand. I offered to pay for it, but he refused to listen and said that it was only for hotel guests, then forced me to leave. Your hotel staff clearly needs better training. The attitude shown over a $2 cup of coffee was unacceptable. This experience left a very negative impression, and I will not recommend this hotel to anyone. The entire incident can be clearly reviewed through your security cameras. I am very upset because I was treated like a dog. I do not recommend this place to anyone.

I have always wanted to stay at the Kabuki hotel and always thought it was in a great location connected to Japantown. The opportunity opened itself because I attended the Hassan Minaj + Ronnie Cheung show on a Friday night and took part at the Koho SF market (as a selling vendor and playing DJ the following Saturday. The price for the room was a bit high but, as a reward for myself, I felt it was worth it. The plus, checking out, going to the car to get my gear for the market really worked out. I would stay again if given the opportunity.