Where do I begin? RONALD WILLIAM of Club Sandals! Or as my new wife and I came to know him as Ronnie. He was on the ball from jump street. This was our first time ever visiting a Sandals, in fact it was out first time out of the country AND it was our honeymoon! So, like most people we had certain expectations of what we'd hope to experience. Ronnie, well, he EXCEEDED all expectations. This man had a sense of urgency like no other. Whoever hired him should be patting themselves on the back. He is truly an AMAZING individual. From helping to schedule our reservations, to making sure I had specifics in my room bar, there was nothing Ronnie wasn't willing to do. He even got me in on the football finals!! GO GREEN!! I know he loves his job, it was evident in everything he did, he was so passionate and I know there are great things to come for him at Sandals. My wife and I will be back for sure to check up on his success. People like him are the reasons resorts like this are so successful, it's a major defining aspect of the experience and without Ronnie and the staff here, our experience wouldn't have been close to what it was!!! Thank you, Ronnie! Until we meet again, best of luck!!!
Brett and Nicole
Unforgettable honeymoon experience!
Jul 01, 2022
My husband and I just got back from our week in paradise at this beautiful location. It was everything we wanted and more! The location is perfect for honeymooners and there were so many activities to choose from everyday. Whether you want to do a couples massage, go on an excursion, relax in the pool, join in activities they have going on, or relax in the jacuzzi. They have it all!! The one thing that stuck out the most was the people! They made it the most spectacular experience EVER!! Everytime we walked by a staff member they greeted us and asked how our stay was! Never did you walk by or interact with anyone in a bad mood. You could tell they all loved their jobs!! Some staff members we want to recognize for going above and beyond is first Ronald William of club sandals concierge. He was amazing. He made sure we had everything we needed to have an unforgettable honeymoon experience!! Other staff members we interacted with as well who made impacts were Dawn and Celine who did our couples massage. They are great ladies who made sure our experience with our first massages ever was a good one. Then Delores who works at kellys. Amazing service, extremely attentive. Besides that all the fabulous men and woman who ran the bars and kept the drinks and the laughs flowing. They went above and beyond everyday. Jason, Ryan, Cassie, Chris, Lisa, Daniel, Nillan, Priscus, Cory, Glenroy, Terrell, Tevin, Danielle and Leshawn the Don!! So sorry if I'm forgetting anyone but there were A LOT!!! Every interaction with staff was memorable, they truly are one of our main reasons to go back. The experience wouldn't have been the same without these extrodinary remarkable and amazing people!!! Thank you all!!!
Nicole and Brett
A beautiful beachside paradise with superior service
(Hacienda Heights, California)
Jul 01, 2022
We went to Sandals Halcyon Beach for our honeymoon in June 2022 and it more than exceeded our expectations! We booked a beachfront walkout room, which I highly recommend-we were like 30 steps away from the beach and the pool/hot tub area. We also had a patio that we enjoyed daily with a soaking tub, and a curtain you can draw for privacy. The service at the resort was **exceptional**- every single staff member we encountered was kind, friendly, accomodating, and went out of there way to make us feel welcome. Special shout out to Darween, Davon, Novella,and Krystal for going above and beyond. There is all day room service, which has an awesome menu; the refrigerator is restocked daily with beer, water, soda; and there are several restaurants with delicious food and amazing service. We felt like we were dining at 5-star restaurants everyday! And the pool area was my favorite part- they had a DJ daily so it felt like an all day pool party. They also had nightly entertainment-mostly live music-so you had something to enjoy each night. This was the best vacation I have ever taken and certainly the most relaxing. Guaranteed you will love it! This was my first time at Sandals and it certainly lived up to the reputation. And we did a few of the optional add-ons which I would recommend to anyone- the candlelight dinner was perfection, the beachside couples massage was incredible, and the dune buggy tour of the north island was a blast.
Best people ever
Jun 28, 2022
We brought our two adult sons and their wives for a family vacation. The people who work there are definitely the best and made our stay outstanding. At the bars Darween, Anicia, Daniel, and Waynell are great at making you drinks from the menu or any specials you or they come up with. If you're looking for late night food make sure to check out the Beach Bistro when Jefferson is cooking. He makes outstanding food with the best conversations and stories. Your stay will definitely be even better if you find these people!
Garden of Eden Comes to Life
Jun 28, 2022
We decided on Halcyon Beach for our honeymoon for April of this year. I had done a ton of research and it seemed like the best option for romantic getaway. I was worried about people saying that the nightlife wasn't great here but we stuck with it and I am so glad that we did. We took a private shuttle from the airport to the resort. As soon as we got to the resort, the staff was attentive and welcoming. This resort is by far the cleanest resort that I have ever stayed in. The grounds are absolutely breathtaking and the employees make this place amazing. They clean your room twice a day, and always give you fresh towels and stock the fridge. The food was great, the atmosphere was great, and the excursions were so fun. You can be as busy or as relaxed as you want. The staff checks before every meal for any dietary restrictions and/or allergies which I thought was amazing. The beach area was small but we never had any issue finding a spot on the beach or at the pool. Make sure to play the couple games around the pool with Jeanny, Captain Neil, and Irie! She is the best and we had so much fun. Ron was our butler for our private dinner and he was incredible. Lashaun kept us entertained with dancing and music throughout the night. I tested positive for covid on my last day at the resort. I was terrified but the staff at Halcyon took such good care of me. Patrick and the management staff went above and beyond to check on me every day and I could not be more greatful to them. If you are looking for a place that treats you like family and makes you feel welcome, then Halcyon Beach is the resort for you.