Sandals Halcyon Beach St Lucia reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

7278 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Top Notch

Sarah W on Jul 20, 2024

My husband and I stayed at Sandals Halcyon in July of 2024 for our honeymoon. This was our first sandals trip, and definitely won’t be our last. We enjoyed every second of the vacation, between the employees, the food, the atmosphere and everything in between. We did two different excursions, one being the PADI discover scuba diving experience, our instructor was Tiny. Tiny was the best at explaining and walking us through every single step throughly and was so patient with us. He was very sweet, he took us on the best snorkeling trip and it was a once in a lifetime experience. The atmosphere and the staff were top notch, we have absolutely no negatives of this resort. Every single thing we did, and every single person we encountered were so, very friendly and welcoming. Halcyon is a quiet and quaint resort, and is perfect for honeymooners, or couples that just like to have a peaceful, relaxing vacation. We will definitely be back!

TripAdvisor users rated this property 5 out of 5

The staff make the difference

luannecaudell2018 (Ocean Isle Beach, North Carolina) on Jul 19, 2024

We are here at Halcyon and want to commend the staff for a wonderful vacation. They have all taken such good care of us and with beautiful smiles and positive attitudes. Some that have particularly stood out are Brandon in entertainment, he is multitalented and truly enjoys entertaining the guests. Javon at Kelly’s is a true gem, we met him briefly last year and it was so nice to see his beautiful smile and bubbly personality again. Krista and Samantha in the butler service are outstanding. They truly go the extra mile for their guests (they were butlers for our friends that we travel with). Patrick is an excellent face of Sandals customer service and seems to enjoy his job. Dolores (I think) from the pool bar went above and beyond to ensure we had everything we needed and kept checking on us. These employees represent Sandals well. They are the reason we will return. Halcyon is extra special due to their staff, even the behind the scenes gardeners, chefs and housekeepers

TripAdvisor users rated this property 3 out of 5

Great to swim down the Lazy River!

Katie L (London, United Kingdom) on Jul 18, 2024

I enjoyed my holiday here. It is peaceful and there is a lazy river which I enjoyed floating down every day. The hotel is dated and outdoor furniture needs replacing. Plenty of sun loungers although the umbrellas broken and some of the tables and cabanas need replacing. The rooms need attention, baths replacing. Food was a problem in some of the restaurants - served cold or food is too salty. The main restaurant is not very hygenic - birds flying around everywhere taking food off the plates and serving utensils. There is a shuttle to the other hotels but it needs to run more often. Every 2 hours was not really good and it starts so late that you could not go there for a morning and you could not go to the hotels and enjoy an evening out as you were rushing to get the 0900pm shuttle back. The hotel is infested with mosquitoes and it was a misery getting continually bitten even though we applied deet, mozzie bands and citronella. The grounds and main areas are not sprayed but you can get your room sprayed if you ask. It is hot and most of the restaurants/bars and communal areas do not have air conditioning. The staff were amazing. In the restaurant, the bar and housekeeping, pool service and reception. The rooms are topped up with drinks by Christopher and his team. A special thanks to the following staff: Veronica, Berthelina, Christopher, Javon, Vince, Marcelene and Casey . The staff made the holiday and were so so hard working. Thank you Sandals!

TripAdvisor users rated this property 5 out of 5

Wonderful time

lan R on Jul 16, 2024

'Eloped'from Scotland to Halcyon Beach to get married and have a lovely holiday. Our first time in the Carribean and we have to say our stay at Sandals Halcyon Beach exceded our expectations.! We were scheduled to get Married on 1st July, however, hurricane Beryl had other ideas.! As a result we got married on 2nd July. The wedding team took care of everything and were truly amazing. A massive thanks to Shandulla, Nadege, Omar and 'Big' Mike, and in particular, the wonderful Techla. Thank you too to Ron for our photos and a good laugh. My lovely wife would also like to thank Esma for a truly professional hair and make up service (my wife should know as she is a beauty and make up artistry lecturer at college). We could not have asked for more, as I say, they were amazing. Additionally the wider staff group were fantastic taking care of our needs. Even during the storm the entire team made sure that we had as seamless an experience as possible. Thank you Della and team. Finally, a 'shout out' to Tevin, Casey 'no spice' and Javon (apologies to the other wonderful staff members whose names I have forgotten) for making sure we were suitably 'hydrated'. Already planning our return for 2025

TripAdvisor users rated this property 5 out of 5

Sandals Halcyon absolutely AMAZING!

Chris F on Jul 15, 2024

Sandals Halcyon was an incredible destination for our 25th wedding anniversary! The island of St. Lucia is breathtaking. The staff of Halcyon were remarkable! Michiah was an exceptional concierge and Kimberly’s attention to stay was so thoughtful! We will be back!!! Thank you, Chris and Jamie

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