Sandals Halcyon Beach St Lucia reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

7174 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Sandals Halcyon

Julia R on May 11, 2024

Best of the 3 locations as it is smaller and more intimate. We found the guests and the staff friendly and helpful at this location especially. Had a facial with Julianna- be sure to book a spa experience with her.

TripAdvisor users rated this property 5 out of 5

Great Stay at Halcyon!

JTZ04 (Wilmington, North Carolina) on May 10, 2024

This was our first stay at Halcyon, however, we are Sandals Diamond Members so we have stayed at a lot of other Sandals. We really enjoyed our stay and would return to this resort. The resort is small and intimate and the staff was very friendly. The General Manager was super visible throughout our stay and interacted with the guests frequently. This team of Managers really made you feel appreciated at the return guest dinner. The entertainment group learned names very quickly and remembered guests throughout the week. The dinners were all really good. My favorite was the Italian and I thought the Kimono's dinner was actually better than many other Sandals locations. If I had to be picky, I would say the lunch buffet needs a little work. For example, there was what appeared to be a sandwich bar but the only thing out to put on the sandwich was salami. No cheeses or other meats so I thought that was odd. We also had trouble getting our refrigerator restocked daily. I had to call to get it restocked each time. These aren't big issues but those would be my improvement comments. Overall we had a terrific stay! Now for some shout out's...Diane at Watersports was the best. She went above and beyond to make our stay enjoyable. Vanessa and Celine at the spa were fantastic. Crystal at the Loyalty desk was very helpful at booking our next stay.

TripAdvisor users rated this property 5 out of 5

A Personable Experience

Matthew B on May 08, 2024

Sandals Halcyon is applicably nicknamed “Paradise” because of its beautiful ocean views and sensational food. What I believe should be highlighted are the employees behind the scenes that make the experience so memorable. Shoutout to Justinia and Kaisha, in the gift shop, who we met on our first day and welcomed us to Sandals and Saint Lucia, and also Daniel who served us drinks and taught us some local creole phrases. These interactions with local staff allow us as visitors to feel welcome and apart of Saint Lucia’s community. Should you plan a visit make sure you pay them a visit and explore and meet the other wonderful people apart of Sandals staff.

TripAdvisor users rated this property 5 out of 5

Excellent with one constructive comment

colin05hairston (St. Louis, Missouri) on May 08, 2024

This resort was a perfect for my wife and I celebrating our 15-year anniversary. We had the Halcyon Shore House Butler Suite w/Private Pool. The room didn't have a living area, but it absolutely made up for it with the outstanding outdoor lounge area. I didn't know how awesome this would be...but it was wonderful. We enjoyed lounging on this spot as much as any other area. It was ours, and it was wonderful. The only beef we had was with the butler service. They were wonderful, but I think our beef is more so with the function of the butler at Sandals. They were constantly hounding us on our eating plans. When they asked, "What are your plans for lunch," I wanted to say several time, "I don't know...we'll do whatever we want when we want to." And yet we learned that if they didn't know our plans, they would call us and text us to find it out. Why did they do this? At dinner, they would escort us to the restaurant. I wish they would have asked us if we wanted this, but I learned that they're supposed to do this. I wasn't meaningful to us. It just gave them a reason to hound us for our plans. Furthermore, I wish they would have helped us learn the tricks of the trade at Sandals. For example, the resort was at full capacity when we were there, so it was important to make reservations for dinner ahead because they would legitimately fill up. It would have been helpful for them to explain this to us because we just learned it the hard way when we tried to find reservations too late. That would have been a helpful, "Hey, just FYI, you probably want to take care of this asap." Also, reserving beach chairs was WAY MORE competitive this trip. There was a couple days that, even though we had a butler, we couldn't reserve a beach chair because they were already taken. They were reactive and wanted for us to ask for it, and we were often too late. ALSO: The info you turn in ahead of time was completely a waste. They didn't seem to pay attention to our preferences, occasion, or anything. They just learned it when they arrived. It's a hard thing to have 3 butlers trying to keep track of 4-5 couples, but their communication wasn't great. We'd tell one thing to one butler, and sometimes the other would see it through...sometimes not. We'd take this trip again. Love the property, love St. Lucia, and love the food, and love Sandals. Just some constructive thoughts.

TripAdvisor users rated this property 5 out of 5

Perfect Getaway

DuluthWares on May 06, 2024

Halcyon was perfect for our honeymoon. The grounds were immaculate, the food was wonderful, but the beautiful people of St Lucia are what sets this apart. Accommodating everything with a smile the staff at Halcyon take care of everything. Book now. You will not regret it.

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