Secrets St. Martin Resort & Spa reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5

684 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Was not worth the money!!!!

pbakerechols (Memphis, Tennessee) on May 08, 2024

The food choices were horrible!! We stayed 4 nights and they had the same food every night. Most of the restaurants were closed. The ants and mosquitoes and iguanas were everywhere!

TripAdvisor users rated this property 1 out of 5

Daughter's Wedding

AngelaE1631 on May 08, 2024

Sad, the resort was closing the day we left for renovations. They should have closed it before we got there. They ran out of quality. Mold and mildew were in the Swim Out rooms. Doors wouldn't properly lock. Ants were everywhere. Mosquitos were in the rooms because they tied all of the outside doors open.

TripAdvisor users rated this property 2 out of 5

A sham

Carlton L (Valley Stream, New York) on May 05, 2024

We got to the resort and we were warmly received. Fernando, our preferred concierge, made the process as smooth and effortless as possible, though we had to sign too many documents. However, arriving about midday didn’t lend itself to having rooms available, although the resort was sparsely populated. We had lunch at the marketplace buffet, and except for the numerous flies dinning with us, the theme was Caribbean, and it didn’t disappoint. From Johnny cake and plantains…to curry chicken and fish. We were finally upgraded to swim-out rooms, our other guests traveling with us that is…we were given a walk up. Since the room we were to be given had a problem with the lock. The rooms were large, but not ergonomically planned. No place to put your shampoo in the shower. Of note: Claude, bar manager- superb Patricio, asst bar manager Lukewarm food all the time Water bugs (cockroach, but large) next to food in preferred lounge Denied cognac at beach bar, even when it was given to other guests Elisha at the lobby bar Leo at preferred bar Hector, Alexander l, and Junior at the pool bar Antoinette at Market Cafe Boubou the entertainment manager whom I didn’t know was the entertainment manager Overall, a shame that Secrets allowed their name to be placed on this establishment. Rundown, lacking services, entertainment is sparse and, when good, not in an area to be found. Save your precious time and money and book anywhere else.

TripAdvisor users rated this property 1 out of 5

St Martin Secrets huge disappointment!

Diann P (New Auburn, Wisconsin) on May 02, 2024

Arrived and found out they would be closing after we leave for remodeling and updating. Pool had some green scum on walls and sand in the bottom. No activities people Potion of staff unfriendly

TripAdvisor users rated this property 2 out of 5

Shabby Isolation

bobbyhollett166 on May 01, 2024

Basic services were there but not at an "experience" level. There was food, water and AC and a bed. It was a musty bed with HUGE body dents so we slept in an uncomfortable mattress every night but we had a bed. The people that worked there were friendly but they only have so much to work with and if they run out of something it wasn't replaced until a few days later. If you want no one to offer you a beach side drink then this is the place for you. You will be getting your exercise going from the beach to get a drink or food. Not a lot of activities and the ones that they did have listed were cancelled with no notice. All in all a "meh" experience.

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