Sheraton Gateway Hotel in Toronto International Airport reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.0
  • Value 3.5

107 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Clean and efficient

WilciSelf (Sydney, Australia) on Sep 21, 2023

A good hotel well soundproofed and everything worked.. no shower caps though. It has an industrial efficiency about it, but it was very much to our liking . Staff are good and friendly I would recommend it.

TripAdvisor users rated this property 4 out of 5


Trish-Edmonton (Edmonton, Canada) on Sep 19, 2023

Very convenient hotel! Our flight was cancelled & this is right in the airport. Comfy bed! Pool was great! They had an exercise room. Right outside the doors there is a train that takes you downtown Toronto to the CN tower. Pricey hotel but you get what you pay for location-location-location! We found there were a few fast food places in the airport which was handy. It made getting up at 3 AM to catch a plane a no-breezer!

TripAdvisor users rated this property 5 out of 5

Convenient and Excellent.

Lyn K (Toronto, Canada) on Sep 18, 2023

This is an excellent hotel. Very clean and freshly renovated. The convenience to the terminals is worth it for us. We have stayed before and the hotel is consistent. We parked the car here for 8 days and everything went smoothly. There was no line at check-in (4pm) and the rep couldn't have been better. She offered us a room upgrade and took care of every detail. I noticed that they provided all the personal preferences from my BONVOY account. I never hear plane noise at this hotel! Very quiet. The food is also very good. It would be even better for me, if there was small fridge in the room. The hotel in attached to Terminal 3 by a walkway, and a short ride on the link train to Terminal 1. Upon return, it was a hassle free experience to get back to the car. The hotel lobby is on the 5th floor of the Terminal 3 Daily park garage. If you are driving, there are clear directions to the parking garage and directions to the Sheraton hotel lobby.

TripAdvisor users rated this property 5 out of 5


kitten50 (New Brunswick, Canada) on Sep 16, 2023

Arrived on a late flight and stayed here to connect to another flight the next day. Short walk from the main terminal building through the walkway. The carpet is a bit hard to navigate pull two large suitcases. But we did. Room was lovely, very modern with lots of USB ports. Bed was comfortable with nice linens. Great shower. Only "complaint" was that the third floor is level with the rail transport to downtown. It wasn't really noisy by you could hear it. We have a nice meal in the restaurant then walked to the airport....

TripAdvisor users rated this property 5 out of 5

Pricey but worth it

Terri G (Canada) on Sep 13, 2023

We chose the Sheraton for the convenience. Yes, you can find hotels nearby that are half the price but the hotel is steps away from terminal 3 and the car rental pickup. We stayed in room 605, it was spacious, very clean and nicely decorated. I would not hesitate staying again.

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