Sheraton Gateway Hotel in Toronto International Airport reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 5.0
  • Rooms 4.5
  • Service 4.0
  • Value 3.5

129 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Easy hotel to stay in when having a long time between connecting flights

A R (Maple Ridge, Canada) on Feb 09, 2024

fully renovated since we were last here. Very nice. more old ciagarette smells. Easy checkin. Easy checkout. Friendly staff. We always sty here between connecting flights. I like how they know what we want since we are Bonvoy members. Rates are good. Quick time to any of the terminals. There is a shuttle tram right from the hotel area.

TripAdvisor users rated this property 5 out of 5

Great stay before my flight

842jimr (Bracebridge, Canada) on Feb 02, 2024

Check in was quick and no issues Front desk agent took the time to make sure the room he was giving me what i wanted and upgraded the room to club status (at a fee) but worth it Food and service in the club room was great Room had a view of the runway but was very quite Bed was comfortable and room was clean

TripAdvisor users rated this property 5 out of 5

Good airport hotel

jamesc898989 (Burnaby, Canada) on Feb 01, 2024

Had a very short stay of few hours while connecting in Toronto Airport. Seems pretty nice. Impressive lounge. Would be good to spend a bit more time there. Clean modern rooms. Comfortable and quiet. Connected to the airport, do not need to go outside.

TripAdvisor users rated this property 5 out of 5

Clean, comfortable, great location!

Inkygirl (Toronto, Canada) on Jan 21, 2024

Exactly what we had hoped for: comfortable, clean, quiet, spacious. My husband and I had spent a long day at the airport after multiple delays and a cancellation. Instead of going home and having to drive back for our rebooked flight, we decided to spoil ourselves in a nice hotel. Comfy beds. The next morning, it was so convenient to just walk out of the hotel and into the airport for our flight!

TripAdvisor users rated this property 5 out of 5

A great way to enjoy a mini vacation before your trip at Pearson Airport in Toronto

TorontoTraveller8763 (Toronto, Canada) on Jan 14, 2024

First off, the Sheraton Gateway Hotel at Pearson International is a great way to have a mini vacation for a day or two before your trip, which also enables an easy checkin process with just a short walk or shuttle ride to your airline checkin desk. (in my case about a 3 minute walk at Terminal 3). Rooms were luxuriously appointed, yet were perfect for a business traveller. The club lounge here is top notch. Had a minor issue there and met with General Manager Craig Rheaume about it, (a class act). Not only did he apologize for the situation, but he also gave me a complimentary meal and gift pack which were much appreciated. Overall, this is THE ideal choice for a pre-trip mini retreat for your business travel or upcoming vacation. Travelling can be extremely stressful these days, and this hotel will definitely bring you into the proper mindset before your trip.

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