TripAdvisor Traveler Rating

An excellent hotel in prime location. Our room on the 15th floor over looked the harbour and Stanley Park. Amazing room with floor to ceiling glazing. Staff were totally excellent and helpful. We arrived with no luggage due to AC flight delays and mistakes and the staff were so sympathetic to our situation. We would love to stay here again. Amazing

On a visit to Vancouver years ago, we rode bicycles past the Westin Bayshore and I thought to myself, what a great location for a majestic hotel. Fast forward to 2024 and we are planning a road trip from Vancouver to Calgary and I decided this was the perfect place to start our journey. I had two concerns. One, that since Starwoods properties (like the Westin) had been bought out my Marriott, had the quality been maintained. Second, since we were using a Marriott e-certificate for one night of two nights, would they give us a lesser quality room? Not to worry. We were booked into an 10th floor corner room overlooking Coal Harbor and looking down on the glistening pool. From our vantage point we could watch the seaplanes taking off and landing in Vancouver Harbor. It was a great room. And no, the quality that is synonymous with Westin had not been degraded by the Marriott buy-out. Check-in was seamless. The room was clean and up-to-date. Staffing from the pool to the restaurants was more than adequate. We particularly liked sitting at the H Tasting Lounge where we retreated both nights for dessert and a conversation with Chiara. Cronuts and cotton candy anyone? A great experience, just as good as I had hoped.

Overall great stay. We found that the hotel staff went out of their way to make us feel comfortable and welcome. This place is a great use for points because it’s so expensive and rooms are basic, very few with balconies, but the staff made it great. Great location right on the waterfront and great breakfast, would return again!

Still our go-to hotel property in Vancouver! Really like that my Bonvoy level is recognized and my room and late check out requests are fulfilled each time without any issues. Front desk is always professional, courteous, and friendly. Love the deep outdoor pool and restaurant, plus the great Stanley Park location if you are the biking type. Really like the free breakfast option vs. points offered during check-in. Great coffee and on-the-water dinners spots located nearby within 5-minute walking distance. Robson Street is about a 15-minute walk if you want to go shopping or find other great restaurant options. Rooms are clean with good daily housekeeping. We will continue to be loyal patrons here. Keep up the great job!

We stayed here this month and found it to be a great location that is super convenient to Stanley Park, good (but pricey) food, a comfy bed and clean. We enjoyed our time here. BUT, there are three negatives - the bathroom, the furniture placement and the elevators. With regard to the bathroom, it has the SMALLEST, MOST CRAMPED, glass-door shower EVER. I am 5 foot 4 inches, and just shy of 150 pounds and I bumped into the sides of the shower when bathing. a. lot. I don't know how a larger person would even fit into that space. Speaking of the bathroom, the sink is practically backed right up to the toilet, so when brushing teeth, you tend to bump the back of your legs on the toilet. So the bathroom, while functional, is one of the worst I've experienced in a hotel. Furniture arrangement is also terrible. We stayed in a harbor view suite with a living room. When sitting on the sofa in the living room, did we have a view of the harbor? No. we did not. the sofa was placed against the other wall, so even though the window looked out on harbor, when sitting on sofa we had a view of all the windows of all the condos on the shoreline. The sofa should be backed to the wall that currently has the desk & TV, which would then afford a view of the harbor. Also, one of the elevators was out of service. And the elevator we were using made terrible noises, so that is another negative.