TripAdvisor Traveler Rating

Not All Heroes Wear Capes (Some Wear WESTIN Uniforms) I stayed again at my favorite hotel in Vancouver—the Westin Bayshore—on December 1–2. My daughter, who lives and works in Vancouver, came to join me for a quick breakfast before starting her day as a high-school teacher. When I came down to the lobby to meet her, I immediately saw that she was stressed. As she was pulling in to park on the small street near the Westin, she heard a hissing noise and quickly discovered that one of her tires was rapidly deflating. With her limited time that morning and an important math test scheduled for her students, she was understandably worried. Every solution we came up with seemed time-consuming or complicated. I was checking out that day and couldn’t stay long enough to handle a tire change or a visit to a garage, so now we were both stressed, scrambling to figure out what to do. That was when we noticed the impressive and welcoming figure of Garrett standing by the entrance in his sharp uniform and smart hat. I thought, He’ll know what to do! And wow—was it ever the best decision to ask him! Garrett listened to our problem, summoned his colleague Paolo and two of them immediately jumped into action like true Superheroes. They directed my daughter to slowly and carefully back up closer to the main entrance, under the canopy, since the weather was a bit wet. Once she did that, they inspected the punctured tire, magically produced a rubber mat (to kneel on), like a rabbit out of a hat, and proceeded to replace the damaged tire with the spare one from the trunk—quickly, efficiently, and with reassuring confidence. Instead of the leisurely breakfast we had planned, we ordered takeout from the hotel restaurant to save time—but thanks to Garrett and Paolo, my daughter still made it to work on time. These two wonderful employees truly saved the day! We are so grateful for their kindness, quick thinking, and professionalism, and we sincerely hope they are appreciated by hotel management. Employees like them are the reason you want to come back to the Westin Bayshore again and again!

We had a wonderful experience at the Westin while visiting Vancouver. Staff were very friendly, clean rooms, and everything was decorated adorable for Christmas. The location was unbeatable. Having a suite made having our infant with us a lot more comfortable.

Excellent beautiful hotel right on the waterfront and very close to Stanley park. Quick friendly check in. Comfortable bed. Great shower pressure with lovely towels and dressing gown. Food was excellent. It’s a really great central hotel to explore Vancouver. I’d stay here again. Little pricey but you get what you pay for.

Was in town for 2 night for the Eric Church concert and my boyfriend and I got the king size room with marina view. We got there early - so they let us check in our bags before our room was ready. We went to nearby pub. Check in went smoothly - the place is very stunning and clean. The room was great, had nice view ( too bad it was mostly raining tho). The bed - omg I’ve stayed in a lot of hotels and this bed was the comfiest - it was like sleeping on a cloud. The tasting lounge in the lobby was great - tons of different cocktails to choose from and snacks. Great atmosphere and staff. I didn’t get a chance to go in the pool cause of the rainy weather unfortunately. I’d love to come back in the spring or summer to check it out. One of the classiest places to stay in Vancouver. Loved watching planes flying in from my balcony .

We , a family of 3, spent few days here at the end of August. First of all I must say: the location is unbeatable: on the water, a stone throw from Stanley Park and in a walking distance of so many excellent restaurants and bars. We got a high room with a great view of the Bay and Stanly Park (totem area). Our room was comfortable, with a nice decor and enough shelves/closet space. What was not optimal was lighting (it was always very dark in the evening) and cleaning (the same dead fly and hair stayed in the corner for the rest of our stay - despite nice tips. I have impression that they are cleaning only the necessary. Hotel pool is big and excellent - although it can get crowded and there were many unruly kids . Indoor pool and spa are also big and excellent. We enjoyed our breakfast paying for the full menu. The food variety is good and there is something for every last. Service was very friendly and organised. We had one strange lady server who spilled our coffee all over the table but only laughed it off and did not feel necessary to clean the big puddle underneath. But her colleague fixed it fast. The big problem at breakfast arises when they host cruse ship tourists. We had to wait 30 minute one morning to get a table. It is really unfair towards other guests : paying all that money to be left waiting for so long. So if you do not mind big crowded hotel at times, I would recommend this Westing.