TripAdvisor Traveler Rating

We don’t had out many 5 . Excellent hotel across from cruise great. Great view wonderful staff walking distance to every thing. Room decor excellent nice. Very quiet , neat clean tidy.great hallway decor. Secure elevators. Nice restaurant .

Overall, we really enjoyed this beautiful hotel. It's quiet and clean, has very comfy beds, and is in a beautiful location. I give it 3 stars instead of 5 because of the final bill. They made one error on the bill (that would have charged us over $100 extra if we hadn't noticed) but corrected it quickly when we pointed it out. A couple of days later I noticed that instead of the nightly price given at the time of booking (all nights at the same price), one of the nights was a good $50 more. I've written several times to get this corrected, even offering my confirmation email showing the booked pricing, with no response. If you stay here, I recommend not doing the online checkout as we did, and instead, checkout in person at the front desk so you can review the charges right away.

A second visit to the Fairmont as I do love this hotel as it’s ideally placed for everything! Went Gold this time , which allowed access to the lounge and provided breakfast, afternoon tea, canapés and desserts as well as ongoing drinks. Staff are incredibly friendly and helpful. Big shout out to Maya who was on duty when I checked in and bank promptly blocked my card! She was very patient, understanding and allowed me to resolve next morning after some sleep! Room was overlooking the church which provided some musical accompaniments from the bells over the Easter period. Clean room, comfortable and had everything I needed. I can neither confirm or deny that I have already booked a room for a return visit same time next year! Only slight disappointment and this is just a personal thing, I had booked to stay over my birthday, which the hotel was aware of, but there was no acknowledgement of that, which I found odd as the hotel is normally very good at this things, but it did not detract from my overall stay.

My birthday trip in 2025 was Vancouver. I stayed in Vancouver's iconic fairmont hotel town. On the day I went to Victoria Island, I got confused pickup zone with an Uber taxi driver.so I asked concierge "Debbie" and she personally guided me all the way, so I was able to get on the feery safely. During the six days of my stay, she really kindly helped me with my trip. Thank you very much to her from the bottom of my heart.

A good centrally located hotel but a bit of a disappointment as a Fairmont. Lots of conventions so the lobby area is very new and glitzy...the rooms (we had two suites) were very spacious but also very drab and depressing in decor. Our carpet really needed a proper cleaning as there were sticky spots here and there. The inside temperature was almost as cold as the outside....a very antiquated heating and air system...thermostat is just for show apparently, as the hotel is heated and cooled by the water running through the pipes...we requested a portable heater but that did not really take the chill off. Staff was great, pool was fine, and room service was good...but next time we will choose a different Fairmont in Vancouver.