Fairmont Hotel Vancouver reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

4326 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful Hotel

Canada54travel (Ontario's Thousand Islands, Canada) on Sep 23, 2021

Stately and distinguished. I always like older classic, hotels. The rooms and hallways are larger, and they are usually quieter. The Hotel Vancouver is all of that and more. Staff are always waiting to serve you, the restaurant food is quite good, it is full of amenities, and best of all the location is perfect. I had a suite that was magnificent: great bed, awesome shower, and furniture that was comfortable to sit on. Very enjoyable three night stay !

TripAdvisor users rated this property 1 out of 5

So disappointed

MiniVixen (Comox, Canada) on Sep 22, 2021

Dropped in to the bar for a nightcap and was ignored for over 15 minutes despite not being that busy. Several waiters walked past me but didn’t even make eye contact. Eventually asked hostess what was going on cause ready to leave. She sent waiter over who was fine but that gracious old world kind of service you’re use to at Fairmont properties was not present

TripAdvisor users rated this property 5 out of 5

Vancouver Vacation - Fairmont Gold

susansK4795BE (Milton, Canada) on Sep 22, 2021

The Fairmont Vancouver Hotel was absolutely amazing during our 5 night stay in September 2021. We were fortunate enough to stay on the 9th Floor Gold Lounge area. The service was absolutley phenomenal. All of the employees always went above and beyond in ensuring that are stay was wonderful and that we were having a good time. A special thanks to Yuki for always taking care of us. We can't thank all of you enough. The breakfast in the morning was always lovely and the addtional amenities throughout the day were much appreciated! Thank you!

TripAdvisor users rated this property 5 out of 5

Canadian getaway spot

DrScheme1337 (Regina, Canada) on Sep 21, 2021

I love hotels that are historic and are also up to date. Hotel was very clean hotel and had good access to the subway. Being across the street from the art gallery saves a trip as well. Had a great stay with my wife.

TripAdvisor users rated this property 3 out of 5

Location is a plus. Needs room improvements and better customer service.

OwaisRa on Sep 18, 2021

Stayed here for 4 nights in rooms 485 & 487. The room was good, except the tubs for both rooms were chipped and the drain was scary looking. Outside our room is a white door that was in bad shape as well. When complained, the hotel offered us $50 per room dining credit but everyday we ordered in room breakfast there, they always made some sort of mistake in our order. The last night I was ordering breakfast for the morning the man on the phone taking the order said he wanted to confirm the order because apparently they made a mistake in the last breakfast order and he emphasized on the word apparently to which I replied yes you did make a mistake. My parents went for breakfast the first morning at the Notch 8 restaurant in the hotel and the waitress was rude s soon as my father asked for some warm milk for his cereal. The 3 stars I'm giving is for the location. Would I stay here again? Definitely not. I would suggest trying the other 2 Fairmont hotels here. Maybe they are better (especially in customer service). I was disappointed spending my hard earned dollars here.

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