Valentin El Patriarca Varadero reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

7045 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

"Amazing Experience"

449PaoloF (Montreal, Canada) on May 07, 2024

My wife and I visited this hotel from April 27th to May 4th and the experience was amazing. We were in the Alegance section which I recommend with a private pool and private restaurant which we were in the suite 4522 the room was beautiful. The staff and the hotel managers were very curtious and polite, also for the food nothing missing we had our eggs in the morning and also had fish porc or chicken for lunch and evening and no drinks missing had our coffee and also our rhum and whiskey etc. I would highly recommend this hotel 12 out of 10 and we are going back in November with friends already planned.

TripAdvisor users rated this property 4 out of 5

Upgrade to allegiance

nbcanada44 (petitcodiac nb canada) on May 06, 2024

Allegiance section well worth the upgrade. No butler service at the pools. Limited alcohol mainly rum and beer. Very limited food choices at the buffet and alacarts. Staff is exceptional. Wonderful spa. No ocean view rooms at all. The ocean is obscured by the abundance of trees on the resort. Hop on hop off bus right outside the hotel takes you to Varadero. Cab is 25 bucks. Beds are comfortable in the allegiance section but not in the regular rooms. Pillows are flat both places. Lots of hot water and good pressure. Mini fridge and coffee makers ( pods) in the rooms. Beer and bottled water daily stocked in fridge. AC is great. Nice resort will go again but only to allegiance section.

TripAdvisor users rated this property 3 out of 5

Staff were not friendly, with the exception of a few.

Connie D (Summerside, Canada) on May 04, 2024

Got a pretty good price so you get what you pay for. Definitely recommend upgrading to Alegance. Food was pretty repetitive, but that was to be expected. Biggest disappointment was how unfriendly the staff was, with the exception of a couple of servers and the landscaping staff, who were amazing! We tipped every single time we ordered anything, but it still felt like we were bothering most of the other staff. All in all, we had a great week, just don’t set your expectations too high.

TripAdvisor users rated this property 1 out of 5

HORRIBLE experience

Liliia G (Toronto, Canada) on Apr 27, 2024

Avoid this place with any cost! There are multiple complaints about this horrible place from my side: • Food and water shortages. Stinky salad with flies, stale fish and chewy chicken are the best options that you can find here to feed yourself… And line up for 20 minutes for everything that’s so so eatable • Dirty and old rooms. The photos in ads are not quite correct. Many things in the room are not working. You can’t get in to the room due to the old lock system in the door. • Useless and rude staff. The waitress literally said me “What’s your problem?” when I tried to ask her a bottle of water and she refused to provide it. • Unsanitary conditions. Cockroaches are everywhere. I got sick at the 5th day of my stay • Unkempt beach with the lack of chairs. Nobody cleaned stinky seaweed on the sand. • Boring entertainment. I have been in resorts around the world and …Cuba is on top of the worst ones. Will never return back!

TripAdvisor users rated this property 4 out of 5

PARADISE @ El Patriarca

Hilary B on Apr 27, 2024

I was here for 2 weeks in January, and I am already back again. I love this resort. All the staff are eager to create the best experience for the guests. I booked Alegance because I love having a pool in my backyard. Easy to request ground floor rooms or suites. Many restaurants to choose from, hop on hop off bus to tour all of Varadero. Come and enjoy Cuba!

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