737-8 flying over mountains

Welcome to the WestJet Group!

Our mission is to enrich the lives of everyone in WestJet's world and we want you to love where you're going.

We are delighted that you have decided to become a WestJetter. We know that joining a new organization can be overwhelming, so we've gathered some information and resources to help you get started.

Please note that this site is for information only and you are not required to read through before your first day, other than the training information, which will be required for day one. Training information is found under the sections directly below.

Airports

Customer Service Agent

Airports

Baggage Service Agent

Airports

Ramp Service Agent

Contact Centre

WestJet

Flight Operations

Encore

Flight Operations

Corporate

WestJet

Inflight

Encore

Inflight

Technical Operations

Our Mission, Vision, Values

As we move forward, we want to ensure our values speak to what we are growing into and that we have a shared sense of purpose with alignment between all our companies.

Mission

Why we exist (our core purpose)


Enrich the lives of everyone in WestJet's world.

Values

What we stand for (principles, beliefs)


Care from the heart
Rise to the challenge
Work together to win
​​​​​​​Act like an owner

Vision

What we aspire to (future state)


Canada's most affordable, trusted, and profitable airline.

What is WestJet all about?