Fairmont Waterfront

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4135 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Good except for thin walls

    Reviewed by WarrenL677(Ottawa, Canada) on Oct 17, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Positives: Location is great, close to harbour, downtown and skytrain. Front desk staff was friendly and helpful. Restaurant had good food and friendly staff. BUT the main negative was the thin walls. I could hear my neighbours on both sides. They weren’t yelling or had their TVs blaring; they were just talking yet I could hear every word. I would expect a Fairmont would have better sound insulation

    Amazing hotel with a scenic view and a great service

    Reviewed by bengold90() on Oct 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We spent 2 nights at the Fairmont Waterfront in late September and we had a fantastic time. The staff was very professional, welcoming, and made us feel like home. The rooms are a bit old, but with an amazing view of the harbor and spacious enough too. If you can, try to book a room with a harbor view, on the higher floors as you will be able to enjoy a scenic view from downtown. It is a bit expensive in general (as most hotels in Waterfront) but the location is well worth it. ABC restaurant in the lobby offers a great breakfast and menu for drinks and dinner as well. Would recommend and likely go back next time I am in town.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Excellent Stay!

    Reviewed by 876eugenew() on Sep 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed at this location, at a harbour view room, over the labour day long weekend. I was extremely happy with the service, view and room. I would stay here again! The location was excellent, within walking distance of Robson Street, Gastown, and Waterfront station.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Disappointingly uninspired

    Reviewed by CDNTravelLover(Toronto, Canada) on Sep 06, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My mom & I booked 2 nights here as a special getaway. Considering the steep price, we assumed we'd be in for a luxurious stay. Instead -- complete mediocrity. I could've been at a Days Inn in Cleveland. There were no special touches at all - no fresh flowers in the lobby and the pool area was dull and needed sweeping, there were no flowers there either. The room, with a partial harbor view (which you pay a premium for), was so poorly laid out. Instead of the beds facing the view, if you were laying in bed you stared at an ugly concrete building. The only way to see the lovely view was to stand at the window. There were no chairs in the room besides a desk chair. Yes, it's covid, but really, the Fairmont couldn't do better than 2 paper cups for coffee? NO bottled water? No replenishing of supplies for day two (and no housekeeping). $52 for parking? Hot tub -- not even a pot of plants to make it a less sterile boring area. The elevators were so busy we waited at least 10 minutes 3x during our stay just to get on one. I wasn't even going to write this review but I've just checked into a Radisson near Vancouver airport for 1/4 of the price. Of course, there is no view, BUT they have supplied real glassware, 2 bottles of water, 2 real mugs instead of paper cups, and there are fresh flowers and fruits available in the lobby. At the Radisson. Come on, Fairmont. You bill yourself as an elegant, luxurious hotel and the Radisson is out doing you. Very disappointing. We won't be returning to a Fairmont.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Service

    Service-2

    Reminded me of an outdated Vegas Hotel

    Reviewed by vanfamily0f4(Vancouver, Canada) on Sep 02, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Stayed here for three days/two nights as part of a staycation d/t Covid. I would rate this as a 3 star hotel room, with 4 star service. We were upgraded upon arrival to the 20th floor. Unfortunately, room was dated; TV remote had ?food on it; there was a melted cough drop on the window sill; and duvet was stained. The saving grace of our stay was the outdoor pool. We had no difficulty making reservations, and d/t limited numbers, the pool was uncrowded and very comfortable. Weather was amazing as well. Lunch at the pool was tasty, although as expected, costly - ie. $18 for chips and guacamole. Movie rental in the room was $25/movie; parking was $55/night. Hotel is in a great location, and we dined on patios in both Gastown and Coal Harbour. Despite lovely and attentive doormen, concierge and pool staff, I honestly wouldn't stay here again. There are many better options for $400+/night. Honestly, the room reminded me of an outdated Vegas Hotel room.

    Individual ratings:

    Location

    Location-4

    Service

    Service-4