Umaya Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1032 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Good visit!

    Reviewed by PaigeDarby() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Enjoyed staying at this property in a Lagoon front 2 bedroom, great accommodations for a group of two couples. Gorgeous view of the Mayan mountains! The staff was very friendly and helpful, got welcome drinks and a complimentary 10 min head and neck massage. Got a 60 min deep tissue massage which was amazing! The location is nice, especially if you have a car. It’s a quick 15 min drive in to Placencia Village and the resort itself is spacious and quiet. Took advantage of the kayaks and paddle boards too! Only 4 stars because the room could’ve used some work, some damage to the door and the shades and the bathrooms were small and and cramped.

    Wonderful staff

    Reviewed by P338SDmichaelt() on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We planned a family vacation right after the holidays so our son could join us before going back to school. The resort was great. Nice beach, great pool, rooms were spacious and overall well taken care of. But what stood out for me the most was the staff. They went out of their way to make us comfortable, answer questions and help us when needed. And unfortunately, I needed help on this vacton. WhIle on a snorkeling tour that ran into a tropical storm, I broke my ankle as the boat bounced in the waves. The staff moved our family from a 2nd floor unit to a 1st floor by the pool so I wouldn't have to do stairs. They checked in regularly to see how I was doing and what they could provide to make me comfortable. They helped make additonal arrangments for a my flight back to the states. I felt they were really concerned about our well being and went out of their way to make the rest of our vacation as pleasant as possible.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Wonderful place to stay in Placencia

    Reviewed by 748LARRYD(Belize City, Belize) on Jan 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We made our reservation originally at Belize Ocean Club but the resort name and ownership was changed to Umaya Resort and Adventures. We booked it from the internet so had no idea what to expect but just hoped it would be really nice. We were pleasantly surprised as it was great! The facilities were all updated and very nice and all of the people were very friendly and helpful. The food at The Clubhouse restaurant was great as well and the servers were all very attentive. We did several tours, one to the Monkey River and the other to Xunantunich Mayan ruins. Our guide to Monkey River was Terry, who actually lived there and was very knowledgeable and friendly. Our guide to Xunantunich was Israel who worked for Truly Wild Belize and was great as well. We were planning on snorkeling the next day but the weather was very windy and ocean was too rough so that adventure was cancelled. If you do either of the above adventures I recommend asking for Terry and Israel as they were both great! All in all I would give Umaya Resort and Adventures 5 stars and hope to go back again in the near future.

    Total disappointment....... NO beach, NO sand, NO turquoise water........

    Reviewed by S1220QDelenae(Toronto, Canada) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    It was total disappointment for me...... It was our first trip to Belize and for me it will be the last one....... I've been many places around Caribbean Sea.......but Placencia was the worst experience .......I'm a beach person and expected to see a beautiful beach with white sand and turquoise water... Short beach line interrupted with the piles of garbage and smelly weeds from both sides (it means NO long beach walks, not even short walks:) ); seaweeds won't let you go through to swim......brrrr..... (maybe depends on season and we were not the lucky ones).......sand bugs eat me alive, the repellents didn't help at all. The resort is small, the rooms are nice and spacious; the lagoon side was extremely quiet (for me it was toooo quiet.....I barely saw few people there during all 6 days of our stay). All my stay I felt like I was fooled with a pretension to a top level location with many amenities and attractions but in reality..........it is all about nothing. Not worth the money we spent. The food, drinks, excursions...........everything is expensive and extra. Overall is my worst and most expensive vacation ever and I wouldn't recommend this place to anyone.

    Individual ratings:

    Service

    Service-4

    Value

    Value-2

    Beautiful hotel

    Reviewed by robinmnjones(Baltimore, Maryland) on Jan 13, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Clean modern hotel with large full apartment rooms in a beautiful setting. The staff were all very friendly and helpful.The layout of the hotel gives you access to the lagoon and the sea. The only thing keeping me from ranking it as a 5 were the amenities. We needed to use the gym because we had bad weather and couldn't exercise outside every day. The gym was a poorly equipped small room. What little equipment they had was out dated and in poor condition. We ate several meals on the property and the quality was very inconsistent ranging from poor to excellent. On the night of a "special event", the entertainment of music and dancers was intolerably bad. Based on other reviews of limited shuttle service we rented a car in Belize City which I would highly recommend. There are great restaurants and activities that are only accessible by car. The yoga instructor, Stephanie was wonderful but the class was only offered 2 times a week.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5