Check in

You can check in within 24 hours of your flight, via online check-in, or an airport kiosk. Also, you have the option to check in up to three hours before your flight with an agent at Guest assistance.

Boarding passes will be issued to qualified guests once check in has been completed through online check in, a kiosk at the airport or at Guest assistance. Guests must have their boarding passes (printed or electronic), baggage tags and baggage dropped off before our cut-off times.

You'll need your:

  • reservation code;
  • passport, if you are travelling to the U.S. or internationally; and
  • hotel name, destination address, cruise or transit airline if you are travelling to the U.S.

Give yourself plenty of time to get to the airport, complete check in, drop off your baggage, and go through security and customs (if applicable). Unfortunately, guests who do not meet our minimum cut-off times (below) for check-in or baggage drop will be denied travel and/or baggage acceptance, with no exception.

You can now self-serve eligible bookings to cancel your check-in! Simply sign in with your reservation information, select “Cancel check in” and select the guests to cancel.

24 hours to 60 minutes before you fly

Check in now

Lost your reservation code?


Available self-serve options through online check-in:

Please note, we cannot check you in via our contact centre.


Airport CodeCityWebMobileKioskCounter
YXX Abbotsford
YBR Brandon X
YYC Calgary
YYG Charlottetown
YQQ Comox
YDF Deer Lake X
YEG Edmonton
YMM Fort McMurray
YXJ Fort St. John
YQU Grande Prairie
YHZ Halifax
YHM Hamilton
YKA Kamloops X
YLW Kelowna
YKF Kitchener-Waterloo X
YXU London
YQM Moncton
YUL Montreal
YCD Nanaimo
YOW Ottawa
YXS Prince George
YQB Quebec City
YQR Regina
YXE Saskatoon
YYT St. John's
YQY Sydney X
YXT Terrace X
YQT Thunder Bay
YYZ Toronto
YVR Vancouver
YYJ Victoria
YXY Whitehorse X
YQG Windsor X
YWG Winnipeg
YZF  Yellowknife X

United States

Airport CodeCityWebMobileKioskCounter
ORD Chicago X
DFW Dallas Fort Worth
FLL Fort Lauderdale
RSW Fort Myers X
HNL Honolulu X
LIH Kauai Lihue X
KOA Kona X
LAS Las Vegas
LAX Los Angeles X
OGG Maui X
MIA Miami X
MYR Myrtle Beach
JFK New York
(John F. Kennedy)
LGA New York
SNA Orange County
MCO Orlando
PSP Palm Springs
PHX Phoenix
SAN San Diego
SFO San Francisco
TPA Tampa X


Airport CodeCityWebMobileKioskCounter
ANU Antigua X
AUA Aruba X
BDA Bermuda X
BGI Bridgetown X
SJD Cabo San Lucas
CUN Cancun
CCC Cayo Coco X X X
CZM Cozumel X
CUR Curacao X
DUB Dublin X
GCM Grand Cayman Islands X
HOG Holguin X X X
ZIH Ixtapa Zihuatanejo X
KIN Kingston
LRM La Romana X X X
LIR Liberia X
ZLO Manzanillo X
MZT Mazatlan X
MEX Mexico City X
MBJ Montego Bay
NAS Nassau X
POS Port of Spain X
POP Puerto Plata X X X
PVR Puerto Vallarta
PUJ Punta Cana X X X
AZS Samana X X X
SJU San Juan
Puerto Rico
SNU Santa Clara X X X
UVF St. Lucia X
SXM St. Martin X
PLS Turks and Caicos X
VRA Varadero X X X
  • The cut-off times shown below may not represent the amount of time required to drop off baggage and to go through security. We also suggest that you check in 90 minutes prior to departure if you're travelling within Canada and 120 minutes before international travel.
  • You should arrive at the boarding gate at least 40 minutes before flight departure - and here's why. If you arrive less than 10 minutes before departure you will be denied boarding. WestJet is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.
  • Baggage check-in and cut-off times
    In an effort to make your travel as smooth as possible, please allow enough time when you arrive at the airport to check in and drop off your bags. Please note; baggage will be accepted up to three (3) hours before departure at most locations. Checked baggage (excluding kennels*) is accepted until the check-in cut-off time of your flight. Requirements for checking in kennels may vary depending on your airport. Kennels arriving at check-in within 90 minutes of departure may be denied. To ensure a successful trip, we recommend checking in your pet and kennel two hours before departure.

*Depending on airport operational requirements (paperwork completion at check-in, documentation checks, animal and kennel inspection), kennels arriving at check-in within 90 minutes of scheduled departure may be denied.


 OnlineKioskGuest assistance
Available as early as1 24 hours before your flight's scheduled departure 24 hours before your flight's scheduled departure Three (3) hours before your flight's scheduled departure
Domestic cut-off time before scheduled departure 45 minutes 45 minutes 45 minutes2,3
International cut-off time before scheduled departure 60 minutes 60 minutes 60 minutes2,3

1Baggage will be accepted up to three (3) hours before departure at most locations. Checked baggage (excluding kennels*) is accepted until the check-in cut-off time for the flight. *Depending on airport operational requirements (paperwork completion at check-in, documentation checks, animal and kennel inspection),kennels arriving at check-in within 90 minutes of scheduled departure may be denied.
2If you are travelling with a pet we recommend that you check in 120 minutes before departure for a domestic flight and 150 minutes before an international flight. Please note that some international airports will not check pets in more than 60 minutes before scheduled departure and U.S. airports will not check pets in more than 120 minutes before scheduled departure.
3If you are travelling with oversized or overweight baggage you must check in 30 minutes before the cut-off times listed above.

 WebMobileKioskGuest assistance
Check in
Check in on a code-share or interline flight when WestJet is the first operating carrier5
Check in on a code-share or interline flight when a partner airline is the first operating carrier6
Add/edit a WestJet Rewards, AAdvantage® or SkyMiles® number to your reservation
Enter Known Traveler Number (KTN)
Select an earlier flight
Select your seat
Select a seat in Plus7
Pay excess baggage fees8
Email your boarding pass9
Print your boarding pass 5
Print your bag tags 8

4Please check in with a WestJet agent at guest assistance if you:

  • are checking in an unaccompanied minor;
  • will be bringing a personal oxygen cylinder;
  • have purchased an extra seat;
  • are part of a group of more than nine guests where all guests have the same last name;
  • are departing from an airport in Cuba or the Dominican Republic.

5The airline selling seats is referred to as the marketing carrier; the airline providing the aircraft, crew and ground-handling support is referred to as the operating carrier. If the first flight of your journey is not operated by WestJet, you must check in with the code-share or interline partner operating the flight.

6Please be sure to check in with the airline that is operating your flight; or if you have connecting flights, the airline that is operating the first portion.

7Guests have the option to select a seat in Plus at the time of check in, if available, for a fee. Seats in Plus are located in the first three rows of the aircraft and include advance boarding, early access to overhead bins, and food and beverages (including beer, wine and spirits) from our on-board menu.

8Be sure to print your receipt for excess baggage fees to show the WestJet agent at baggage drop.

9Depending on special services requested your location and/or travel destination, web and mobile check-in may direct you to guest assistance for your boarding pass.

10Kiosks do not issue baggage tags for any booking that includes a partner operated flight, or a flight which has been sold by a partner airline.

Electronic boarding (e-boarding) passes are handy, as long as you can connect to a wireless network or aren't stuck in airplane mode. To avoid gobbling up your data plan (or turning trees into pulp) when Wi-Fi isn't available; make sure you have a plan b ready.

We suggest saving a version of your e-boarding pass locally on your phone when you check in online. If you are checking yourself in with an Apple device (iOS 10 or newer) you can choose to add your e-boarding pass to Apple Wallet, which gives you easy access offline. With Apple devices, you now have the capability of checking in multiple guests at one time, and adding all boarding passes on one device. On Android devices, guests can only check in and save an e-boarding pass for one guest per device.

Forgot to issue an e-boarding pass during check in? No problem, you can always re-check in on your phone or at one of our airport kiosks and issue it without having to go through all of the other steps.

Visiting an airport that does not support e-boarding passes? Speak with one of our WestJetters to get a printed version of your boarding pass.

Please have your e-BP ready before you arrive at the security inspection point.

An e-BP may be sent again to a different email address, but it cannot be forwarded from one email account to another.

Please note, a print version of an e-BP is not accepted. You are required to show the original e-BP on your web-enabled mobile device or obtain a paper copy of your boarding pass from a kiosk or WestJet representative.

Also, if you’re travelling with a child, lap-held infant or if you have purchased a seat for an infant in a restraint system, you are not eligible to receive an e-BP.

If you are travelling on an overnight flight, wholly operated by WestJet, that arrives before 2 a.m. and you're connecting to a flight that departs after 5 a.m., you are required to collect your baggage in the connection city and then check it in for your later flight. This gives you access to your belongings and avoids forgotten baggage in those wee hours before your first cup of coffee.

  • Abbotsford
  • Calgary
  • Edmonton
  • Fort McMurray
  • Halifax
  • Hamilton
  • Kelowna
  • Las Vegas
  • Montreal
  • Orlando
  • Ottawa
  • Palm Springs
  • Phoenix
  • Regina
  • Saskatoon
  • St. John's
  • Thunder Bay
  • Toronto
  • Quebec City
  • Vancouver
  • Victoria
  • Winnipeg
  • Add/edit a WestJet Rewards or eligible frequent flyer partner number
  • If you're travelling internationally, enter your travel document info (i.e. passport number)