TripAdvisor Traveler Rating

There is a complete lack of customer service and hospitality skills here The front desk and general manager are rude and uncaring When I inquired about speaking with the owner to report them, I was denied access I would stay away from this hotel

Front desk was very helpful. I believe wendy was her name. I organized through her before I arrived. Villas are close to everything so you don’t necessarily need a rental. Pool was clear and bar at pool

We booked this hotel thinking it was connected to the Beach. It is not, but it is a nice Hotel to stay at. They have just a continental Breakfast nothing fancy and a Tiki Bar. The rooms are very clean and comfortable. You will need to travel to have a Breakfast and dinner at other local Hotels and restaurants. Pools are clean and relaxing.

Staff was friendly and helpful. It would have been nice to have a welcome drink upon arrival... I needed a pre-stay hotel for my party of 5. They had 2 bedrooms suites and continental breakfast, so I thought it would be great. Our room was perfect. 2 rooms and a sofa bed accommodated us well. We only had towels for 3 guests but additional towels were provided when we made the request. We had a washer/dryer in the room but they were a bit stingy with the laundry detergent (perhaps bring your own). We had a full kitchen. Once we saw how pricey restaurants were, we decided to walk to the grocery store to cook a couple of meals ourselves. The location was great. You cross the road to get reach the beach. There were a few restaurant options to choose from. 1 had live entertainment which made for great ambiance and the backdrop of the beach. Don't expect too much from the breakfast. Cartoons of juice poured into serving containers and store bought bagels and croissants, along with some fruit.

We stayed a week at Villa Del Mar. We had a great time there. The hotel is clean and the staff is friendly. Housekeeping did a fantastic job (make sure to tip them). We were upgraded to a penthouse suite but unfortunately the air conditioning in the room wasn’t working well, so we selected a room with the amenities we paid for. The rooms are spacious there is a kitchen with appliances and cookware. The grounds are very well maintained. The only negative is the breakfast. The breakfast is served until 9am and only consists of some bread, cereal and oranges. Overall Villa Del Mar was an excellent choice for our family and I would recommend it to other travelers. The beach is just a few feet away in front of another hotel and VDM has chairs and umbrellas at the beach.