Overview
Óleo Cancun Playa is located alongside one of the best beaches in Cancun. Nestled between the Caribbean and Nichupte Lagoon this resort offers beautiful views in every direction. The simple design and monochromatic interiors are a perfect setting for guests to unwind.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
168
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Excellent Staff
jacobn86 on Apr 20, 2024
We had an excellent stay! The room and facilities were clean and tidy. The food options were on point and we never had to make a reservation. Crispin, Luis, Ofelia and Jesus were top notch at Hakka. Ruben was great at Azul. Raul was a wildly attentive bar tender. All the staff was fantastic.
Just missing something
162victoriap (York, United Kingdom) on Apr 17, 2024
Oleo Playa Boutique Resort On paper it’s in a great location. 15 mins from the airport and right on the beach. Unfortunately the sea was red flagged for the majority of our stay immediately outside the hotel but if you head right out of the back of the hotel it was yellow flags and much calmer about 1/2 a mile further down. Reception is too small when there’s a number of guests but the staff greet you nicely and fairly efficiently. Reception is the warmest place in the hotel though and when you’ve been travelling in clothes from a colder climate it’s pretty uncomfortable. The open doors make any air conditioning pointless. The room is nice, spacious and clean. Ample space for the 3 of us. Beach/Pool Towels are available to guests if you give them the card you get at check in (we had to go back and ask for the towel card as we weren’t given it) We were near the generator though and the constant noise from it makes opening the patio doors less pleasurable. Also no seating on the patio which would have been preferable. The food is okay but there isn’t much variety overall. For a fussy pre-teen it was a struggle. The waiting staff are lovely though and very attentive. The drinks service and being asked whilst you are at the beach/lounging if you want a drink is a nice touch. There needs to be about twice as many sun loungers as there are now. Far too few. When guests are sitting on the floor by the pool it should really be a wake up call that they need more. Sun beds are reserved very early by guests. By 7.30am they are all gone. The pool is pretty small. The photos taken are wide angle lenses for sure. The jacuzzi is full of children so not a relaxing environment but that’s because the pool isn’t really designed for them. It’s designed around the bar pool drinking. Room service is available at no extra cost as it easily accessible. Reception tell you to download the app but the chat on the app tells you to call 0. Not a major issue but it’s just not joined up. The coffee shop is lovely. A really nice touch and open an impressive number of hours. The shop is pretty expensive. 2 sharer packets of crisps and a small ice cream was close to £30. We lost our coats somewhere. Chat on the app just said there was none in the lost and found so I asked reception. The lady rang security, checked the lost and found and checked with house keeping. Nothing reported but said to come back tomorrow which was check out day. Asked as check out and the gentleman checking us out said he didn’t know and brushed off my question. The lady who I asked yesterday came free so I asked her and she checked all 3 again so service really does depend on the person you get. The hotel is nice but a little tired. It’s needs some attention. It was being worked on whilst I was there but it think it needs a bit more than it’s getting but maybe the works underway would be sufficient. Overall it’s clean though, just in need of some maintenance. Can’t comment on the entertainment as we didn’t see any. Day time is only a DJ that I could make out and not sure what the evening entertainment was. We all got the infamous Mexican tummy which collectively took the 3 of us out of action for a whole day. Something to be mindful of
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.