Fiesta Americana Merida

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2149 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Not my best stay in Fiesta Americana Merida

    Reviewed by adriana23805(Baltimore, Maryland) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Dirty toilet, dirty AC vents, scratched amenity tray and lots of paint touch ups needed in the room. FD agent did not know I was a repeat guest and I did not feel recognized as fiesta rewards, no turn down service, apparently few highlighted people get it, not sure if I got it in the past this time I did not. Good handling from management. My charger was never found even I am 100% sure I left it in the room.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Fantastic Location and Lobby

    Reviewed by mariomJ4662RI(Playa del Carmen, Mexico) on Jan 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Always stay here on my trips to Merida. The location and lobby experience is what brings me back. Unfortunately food and beverage continues to downslide trend. Dinner at iconic restaurant was so-so, coffee shop is closed on Sunday ???? Rooms need a refresh. Still one of the best options and consistency in Merida.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-4

    Excellent location and good structure

    Reviewed by marcosp_12(Sao Paulo, SP) on Jan 06, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is located in the city center and is easily accessed by the main streets of the city, near big events, restaurants and attractions. The rooms are clean, with good mattresses, pillows and towels. The pool is also very good and there is an option of intern pool for relaxing. The gym room is good, but it is a little bit strange the access to the hot pool passing inside this room. The restaurant is good with affordable prices and good quality. One meal for two can cost less than 20 usd. The parking service is also very efficient and the receptionists are very attentive and helpful.

    Excellent

    Reviewed by zuni p(Lagunitas, California) on Nov 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    About 30 minute walk to historical area We had been staying in funky places after 2 weeks of travel - we had hoped to stay in progreso beach but didn’t like it so booked here Super b fast buffet - not cheap but can carry you thru the day . My only complaint was I was exhausted and wanted to hole up in room and there was no English TV programs . Except news show

    Don’t stay anywhere else!!

    Reviewed by Mayandollar(Stateline, Nevada) on Oct 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is an elegant and charming hotel in the best location. Walk anywhere. Room was immaculately clean and housekeeping service was fantastic. Plenty of hot water and water pressure in the shower. The pool is large and gorgeous, especially at night. We asked for a room on an upper floor and we had a quiet room even though it faced the street. All staff greeted us with a smile on every encounter. The lobby has a beautiful ceiling and comfy seating. Shopping mall on the lower level made everything easy. Across the street is Walmart in case you need anything imaginable. The only place we ate was the coffee shop and the young woman there was delightful and cut up some dragon fruit we got in the market. What a beautiful example of Mexican hospitality. We were there for 7 nights. Muchas gracias!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5