Occidental at Xcaret Destination reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.4
  • Rooms 4.1
  • Service 4.2
  • Value 4.0

26300 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great place to relax

spartanmadnes01 (Vacaville, California) on Jan 17, 2026

This was an amazing property. One of the few times I wasn’t pressured into buying anything. I was able to enjoy everything they offered and the staff was very friendly.

TripAdvisor users rated this property 5 out of 5

My stay at Occidental

Lucie D on Jan 17, 2026

Our stay was amazing and finish in a bright side with Denisse at the main desk. She was really helpful and sympathic. She answered to all my questions and provide a great service before our departure. I recommend the hotel and the service is really top notch. Thanks again Denisse and all of her team !

TripAdvisor users rated this property 4 out of 5

Jungle feelings

Viktoria R (Gothenburg, Sweden) on Jan 17, 2026

Very beautiful grounds, jungle feelings, many animals. Friendly staff. Ok food, mexican a la carte was the best. It was very nice to eat breakfast and lunch at Beach House. Many pools but little cold water in all the pools. Small beach so it is crowdly in the sea and difficult to get sunbeds.

TripAdvisor users rated this property 5 out of 5

Great place

Reyna O (Lexington, Kentucky) on Jan 16, 2026

I have been here twice, and it’s one of my favorite places. Entire staff is super friendly. The food is really good, and there’s something for everyone to do.

TripAdvisor users rated this property 5 out of 5

Beautiful hotel and loads of amenities

mikeruddle (Norwalk, California) on Jan 16, 2026

Occidental at Xcaret as an all-inclusive resort definitely checked all the boxes. From the beauty of the hotel, friendly staff, and assistance in coordinating our off-site excursions I was very pleased. I would definitely recommend to anyone that hasn't been to the Maya Riviera. Thanks

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