Palm Mountain Resort and Spa

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 661 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    My new go-to hotel!

    Reviewed by stevensimione(Jersey City, New Jersey) on Aug 05, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My boyfriend and I stayed here a couple of weeks ago and we had an amazing time. The hotel is located close to great restaurants and shopping. The General Manager, Steven, went above and beyond to make our stay enjoyable. Michael from the hotel staff always made great conversation with us and ensured that COVID-19 guidelines were upheld. Can't wait to visit again later this year!

    Nice place to stay

    Reviewed by cgaude984303(Pico Rivera, California) on Aug 03, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The hotel was ice--a/c was working great Went on Hottest weekend of year Unable to use pool due to overcrowding But it was close to main strip and that is a big plus able to walk to food court and main strip

    Michael is awesome!

    Reviewed by Leogirl813() on Jul 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been coming here traditionally every summer for over 15 years and we absolutely love it! I've never taken the time to write a review but this could not go unmentioned. Michael, the "pool guy" (not sure of official title) is awesome! He went above and beyond in not only assisting me but everyone sitting out by the pool. I recently had surgery on my wrist and am in a full cast just past my elbow. Michael noticed me struggling to keep my arm above my head while in the pool so as not to get it wet and appeared with 2 plastic bags and some rubber band string to wrap up my arm. Talk about going above and beyond. I truly appreciated his kindness.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Couple

    Reviewed by nadyeve(Santa Barbara) on Jul 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Another comfortable stay. Great value and location! We will return. Yes it’s hot! We are in quiet, clean room. Pool busy but not crowded. Great historic neighborhood for walking and for accessing the main downtown street.

    Location. Service. Cleanliness

    Reviewed by 942loisp(Dana Point, California) on Jul 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just enjoyed three nights at this friendly resort. We had a poolside king on the first floor room 136. Quiet and private. The pool area has plenty of chases and tables with a nice fire pit for an evening glass of wine... Thank you to front desk and phone reservationist Dory for your friendly service! You were very professional from booking to our arrival.... Location is perfect if you like to stroll the Main Street. Several restaurants and shops close by. Shuttle van will take you to on off sight gym too... Our room was very clean and bedding is amazing!! I plan on returning soon for a Girls Trip with friends.....