Sirata Beach Resort

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 5707 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Did not want to leave!

    Reviewed by djaguar(Chicago, Illinois) on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We arrived after 8:00 pm, and I had called ahead of time to inform them of this so our room was not let go. When we arrived and checking in, I asked if the room had a beach view and it did not, but she said she would see what she can do. I believe her name was Sam. We conversed with her for a bit and had some laughs and she said she was able to give us a beachfront room. GREAT!!! She was so very friendly and explained things about the resort, since we have not been there before. We got to our room on the second floor and it was an excellent choice. It had a large TV, kitchen, balcony, and the 2 beds we needed. We also were a stones throw from the beach access and from the pool entry and Harry's. It was the perfect location for us. The beds were soft and so comfortable, with 4 soft pillows on each bed. I haven't had a good nights sleep like that in awhile, and now will be going out and buying a new mattress that is as soft! The pool was clean and a great temperature to cool off from the heat. The service and staff were all very nice and friendly. We made our way over to Rum Runners for breakfast one morning and we had the most lovely waitress. Sierra was very nice, and was working her butt off, but still made sure she came over to see if we needed anything. When our breakfast was taking longer than expected she came over, apologized and said she was going to go see what the issue was. 5 minutes later she came out with our hot delicious meal. We went back for drinks and an appetizer later that evening and she was still there. We asked why because it was such a long day for her, and she said it was very busy all day with an event going on on the beach that day/night and felt bad leaving because they needed help. Now that is a great employee! She ended up staying and taking care of us and made sure we had our drinks and meal before she came up and said good night and to enjoy the rest of our stay. The only complaints I would have, and they are not even real complaints, is that the room we had, the bathroom was so small and even though it was an updated room, the bathroom was only 1/2 way updated. The sink/counter looked old but the mirror was large and new. The other thing is everyone is supposed to wear their wristbands, but there were so many people without them. Management did come thru a couple of times checking wrists, but they should make them wear them. For the safety of their guest, anybody and everybody was walking in the gate off of the beach and we as guests don't know if they have a band in their bag or not, with guest leaving personal items around on chairs and such, anybody can come in and take anything. I think this rule should be a little more strict, or a key swipe on the gates. But it did not ruin our vacation in anyway and I will definitely come back and stay. We had a wonderful time. On an end note, the entertainment in the evening is really good, but on the weekends they should be able to play until 11, not 10:00. Dave Perri was really entertaining, as well as the Reggae night. Thank you for a great memories.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Great room service

    Reviewed by Brian M() on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Juana was so accommodating and her attention to detail was top notch! The rooms were well kept and very clean. The rooms were remodeled and the staff was very helpful Definitely staying there again! Five ??

    Wedding Party

    Reviewed by nette_smiles(Brooklyn, New York) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed here for my brothers wedding and I must say the hotel was very nice. The rooms were spacious and comfortable. The wedding set up was beautiful as well as the reception afterwards. The hotel and staff made my brother and sister in law wedding day the perfect day. I would definitely recommend this place.

    Awesome

    Reviewed by Caleb A() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time at this resort we enjoyed both pools and beach bars. services was great all around and our sever Michelle at rum runners was fantastic and kept our rum runners coming. Well kept rooms with a mattress from out of this world helped us catch up on much needed sleep and vacation time.kid friendly ??

    Mojito!

    Reviewed by npl80(Philadelphia, Pennsylvania) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Mojito was done excellent and to taste. The bartender was accommodating as to using soda instead of 7-Up and also very little simple syrup. It was an excellent refreshing drink. No stiffs on the drinks. The alcohol proportion was accurate. Price: Fair price.