Grand Palladium Costa Mujeres Resort & Spa
Cancun 5.0
Overview
The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancún and its international airport. Guests of the resort will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges.
Grand Palladium Hotels & Resorts is pleased to announce their new Family Selection club, created especially for families. Offering exclusive facilities located in privileged areas of the resort, plus personalized services and premium products, both parents and their little ones can enjoy their vacation to the fullest.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
670
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forests or lagoon
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forests or lagoon
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forest
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Mangrove forest
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Family Selection inclusions & amenities;
- Private lobby, restaurant, bar and entertainment area;
- Heated swimming pool and reserved beach area, both with waiter service;
- Complimentary access to Zentropia Palladium Spa & Wellness;
- Priority reservations in restaurants;
- 24-hour room service available;
- Family Boss welcome kit for each child;
- Special turn-down service for the whole family
Plus many additional benefits.
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Mangrove forest
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Mangrove forest
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Pillow top mattress
- Seating area
- Smoke-free
- Furnished terrace
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Pillow top mattress
- Seating area
- 24 hour room service ($)
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Complimentary room service from 11 am - 10:30 pm
Family Selection inclusions & amenities;
- Private lobby, restaurant, bar and entertainment area;
- Heated swimming pool and reserved beach area, both with waiter service;
- Complimentary access to Zentropia Palladium Spa & Wellness;
- Priority reservations in restaurants;
- 24-hour room service available;
- Family Boss welcome kit for each child;
- Special turn-down service for the whole family
Plus many additional benefits.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
Baby Club
Kids Club
Teens Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Xtra Time Sports Bar (24HRS) | Bar, Sports bar | Food options available |
Eclipse Sky Bar | Bar | Open air |
Aqua | Bar | |
Niu | Bar, Pool bar | |
Beach Bar | Bar, Beach bar | |
Splash | Bar, Swim-up bar | |
Rafa Nadal Tennis Centre Bar | Bar |
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
Internet
- Business centre available ($)
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Main Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
Portofino Restaurant | À la carte | Italian | Dinner | Dress code |
La Adelita Restaurant | À la carte | Mexican | Dinner | Dress code |
El Dorado Restaurant | À la carte | Grill/steak house | Dinner | Dress code |
Chic Cabaret & Restaurant | À la carte | Gourmet, International | Dinner | ($), Adults only, Dress code, Reservations required |
Chang Thai Restaurant | À la carte | International | Dinner | Dress code |
Sumptuori Restaurant | À la carte | Sushi, Japanese | Dinner | Dress code |
Boghali Restaurant | À la carte | Indian | Dinner | Dress code |
- Rooms: 670
- Built in: 2018
- Eco-friendly hotel
- Smoke-free options
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- Yoga
- Beach front
- Public beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
Pools
- Kids pools: 1
- Outdoor pools: 3
- Bottle service available ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site ($)
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Rafael Nadal Tennis Centre: Learn from the champions with the instructors of the Rafa Nadal Academy by Movistar and experience an exclusive training program encompassing Rafa Nadal´s personal values, focusing on technical, strategical and physical preparation, as well as mental training. available ($)
- 24 hour front desk
- ATM available ($)
- Baggage check
- Catholic wedding chapel available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
- Business Services
Isla Blanca Restaurant
Bar
Fitness Centre
Lobby Bar
Splash Park
Main Pool
Main Pool - night
Main Pool
Pool
Rafa Nadal Tennis Centre
Rafa Nadal Tennis Centre
Spa
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.0
-
Value 4.0
Great Resort and Great Service
hjp109 (Somerset, New Jersey) on Apr 28, 2024
Great clean hotel and it is a well maintained property. The rooms could use some maintenance. The staff is amazing. Our beach side server, Fernando aka Speedy Gonzalez was amazing. He made our visit to the beach very enjoyable and pleasurable.
Mellow resort
Debbie Mary A on Apr 28, 2024
Beautiful hotel with lovely hotel staff! My husband, toddler, and I stayed at the Family Selection Junior Suite with panoramic view. Great room and great views! Our butlers Ulisis and Lupita went above and beyond to ensure all our needs were met. The family selection pool staff were amazing as well! Jahaira (not sure if I spelled her name correctly, she’s the one who gives you towels), Miguel and Raul provided us with exceptional customer service! Amy and the other women had so many different daily activities for the kids! From face painting to treasure hunts, my daughter was never bored and had a blast! The water park was very fun as well! I gave it only 4 stars because the restaurants that we tried (El Dorado, Al Adelita, Sampoutori, and Portifino) were mediocre at best. Don’t expect too much. Tiny portions and just not very good. We had room service twice and it was awful. I do not recommend it. The only good food we had surprisingly was the buffet at Isla Blanca. That’s pretty much it. Overall, it’s a super chill and mellow resort. We had just come from Hawaii and it’s definitely a whole different vibe. It’s really just staying at the pool or beach kinda days. I prefer Hawaii vibes at the end of the day.
Vacation Offers
-
Two children 0-17 years stay free in the Family Selection rooms at the all-inclusive Grand Palladium Costa Mujeres Resort & Spa in Mexico.
Cancun -
Enjoy $1,500 in resort coupons with a minimum 4-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta
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