Delano Las Vegas

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5916 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Trip Amidst COVID Pandemic

    Reviewed by Cameron R() on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Clean, spacious, and beautiful rooms. Amenities were great, provided masks, gloves and hand sanitizer in the lobby and they cleaned the rooms everyday. Very dog friendly, staff was so nice always, and got a great price on my extended stay in my suite this October. Had a great stay :)

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Meh

    Reviewed by rb2136() on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Pay the same money for a great suite at a decent resort than to be overcharged and underwhelmed at a resort like this because it has a “name” . The best service you’ll get is from housekeeping everyone else is just there to be there .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    Disappointing at Check-In

    Reviewed by lisaellis2020(Waynesville, Missouri) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I have never been so disapointed with a resort in Vegas. Usually the service and make you happy is unparalleled, but not at the Delano. Room was suppose to be ready in 30 minutes and receive a text never got a text and took over 2.5 hours. Poor follow up and sad.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3

    Delano service

    Reviewed by mbkalaw() on Oct 26, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Customer service was terrible. Error in my billing. Guest relations/clerk was rude and not helpful at all. This is not the first time i stayed in Delano with my family but this probably the last. Need to hire more competent staff.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-1

    Value

    Value-3

    Please keep up the good customer service during these challenging times the world is facing.

    Reviewed by cynthiaactivity() on Oct 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    continue to tell your employees Thank You for all you do and never let them see you sweat under pressure and remember to smile because the people remember the first impressions. when challenges come take a deep breath, get some fresh air, pray and don't sweat the small things and your difficult days will only make you stronger.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5