Sir Francis Drake Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3859 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Something’s missing...

    Reviewed by WhirledlyTraveler(Atlanta, Georgia) on Aug 14, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Having stayed at Kimpton Hotels in the past, I eagerly awaited this adventure! It fell short for a few reasons— 1. The filthy decorative pillow on my bed. 2. Sad wine during “happy” hour. 3. No in-room or lobby coffee. 4. Two of four elevators broken. But... It is beautiful! It is well-situated! It is historic!

    Great location but not a lot else

    Reviewed by skywaker9(Portland, Oregon) on Aug 13, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Look, if you want to be in the middle of it all, the Sir Francis Drake is a great location. Yet, that is where the good news ends. The walls of the rooms are so thin you can easily hear everything people are saying next door, the bathrooms are small and dated and everything just feels flat.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Service

    Service-4

    Value

    Value-3

    Tired and opinionated

    Reviewed by Shameless2(Northern Ireland) on Aug 12, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Others are saying that it badly needs a refurbishment. I agree Its supposed to be quaint but in fact is tired and tacky. I notice on another review mention of a wine hour. Never experienced that, but perhaps a whine hour might be more appropriate. Again, staff were disinterested but keen on a tip. At 22% that is expensive and needs to be worked for. On a positive note location was good but that's all I can recommend. Bedroom was smelly and smelt of smokers despite asking for one non smoker. The final straw was when we went to check out they added an amenity charge of 40 dollars. When asked what for I was told WiFi and staff. Rubbish, I refused to pay and it was withdrawn. Not a place I would recommend to stay

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Service

    Service-1

    Value

    Value-1

    Desperately needs a refurb!

    Reviewed by T3467YVlauram(Mitcham, United Kingdom) on Aug 08, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    To start with a positive they have a free, daily wine hour which is a great idea & this is available at other Kimpton hotels (as we had in their much nicer hotel - Kimpton Everly in LA). Aside from that, the rooms are very small & in desperate need of a refurb. The bathrooms are tiny (our door didn’t even shut properly). Good location if you want good shopping but there are definitely nicer hotels to stay at in the city.

    Good Position but a bit tired

    Reviewed by Steve W(Liverpool, United Kingdom) on Aug 07, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The bedroom was an adequate size for two nights but the bathroom was tiny (you could have a shower but had to leave the room to dry off!). We were on the 10th but the view was poor and overlooked the rear of the hotel - not the most pleasant of aspects. The towels and bedding were fine and the bed was comfortable enough. The room, as well as the hotel is in need of a full refurb and looks like it needs a good clean to start with and there was a distinct disinfectant smell in the corridors. A nice touch was the late afternoon complementary wine and nibbles near the reception area, just the job after a long day in SF. I can’t comment on the price as it was included in a package and I was aware of the ‘city’ tax beforehand. A distinctly average experience and I would probably avoid in the future as it’s only really suitable for a one night stopover.

    Individual ratings:

    Service

    Service-3

    Value

    Value-2

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