Sir Francis Drake Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 75 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-5

    5 most recent TripAdvisor reviews:

    Favorite Hotel Ever

    Reviewed by khlebica(Port Crane, New York) on Jul 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have never stayed in a more luxurious, friendly, clean, unique, and accomodating hotel in my life. This is the hotel i compare all hotels to now. Stay at the Kimpton, you will not be disappointed. Anything you may have forgotten they will give to you. Great minibar as well.

    Stunning Hotel with 5 Star Service

    Reviewed by AuroraTraveler12(Aurora, Colorado) on May 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My partner and I had the pleasure of staying here in early February. Everything from the front desk, lobby bar, and Lizzy's Starlight Lounge were wonderful. The employees were friendly and the views from Lizzy's is stunning! The room was luxurious, the bathroom was nicely updated and modern but a bit small. but understandable in San Francisco. The shower gel available in the rooms is simply heavenly! Location of the hotel is perfect and the building has a lot of history to it. It's an easy walk to the shops around Union Square and Market Street, and super easy to hop on the Cable Car to get to Fisherman's Wharf.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Great customer service and understanding

    Reviewed by TonyGallagher19() on Apr 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were planning on travelling from Australia to the US in June, however we needed to cancel the trip due to Covid-19 travel restrictions. I spoke directly to the hotel who totally understood and refunded our deposit in full. It could have been easy for them to simply say you can have a credit to use within 12 months (like other hotels are doing) however it is very difficult for international travellers to be able to use the credit. Thank you Tony for your understanding.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Interesting history

    Reviewed by Quest649953() on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very small bathroom but the room was comfortable. I liked the wine tasting in the big lobby. Scalars restaurant in the hotel had great Italian food. I did sneak across the street at the Chancellor Hotel for their breakfast buffet. It can not be beat for $20.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    2 day stopover

    Reviewed by heather681(Bromley) on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Unfortunately, this stay was tinged with knowing our cruise to Hawaii on the Grand Princess had been cancelled the night before while we were still in Las Vegas! Having said that, the staff were wonderful. We were going to celebrate our Ruby Wedding on the cruise. They upgraded our room and sent us a bottle of Prosecco, fruit, cheese and toast. A lovely and much appreciated gesture. The room was not huge but was fine. We had a bath with showers over. This was fine. Toiletries provided. The bed was very comfortable. From 17.00 to 18.00 there was free wine and small pizza bites in the main foyer. The staff were very helpful and friendly. The only down side was La Scalia for breakfast. Very expensive for what as served.