TripAdvisor Traveler Rating

We had a wonderful four-day stay. The rooms were clean, modern, and stylish, and the hotel overall was quiet and comfortable. The front desk staff were friendly and always open to requests. Special kudos to concierge Leif Amram, whose attentive guidance made our holiday visit exceptional—offering great recommendations, helping us enjoy local events, and ensuring we stayed in safe, welcoming areas. Excellent value and highly recommended.

Great location! We could walk or catch an Uber easily to everywhere we wanted: Shopping, theaters and restaurants. Service was prompt, informative but no sales pitch. Got checked in early so we were able to drop off our bags and start seeing the city. We had a regular double queen room which was very clean, had a small bathroom but was perfect for our needs. Foyer felt very glamorous and was updated with new furniture during our stay. This will always be my go to hotel as it's so close to Union Square. We walked to the Orpheum theater one night (20 mins away) but was easily able to catch an Uber to Hayes and Fillmore (shopping) and to the Civic center area for more shows. The hotel has a lovely old, grand feel about it and was decorated beautifully for Christmas.

Alex (valet) was excellent. He went back to our car & brought up clothes that were in backseat-friendly & quick. Excellent service

Quaint but vibrant hotel. Visit the Post Room or the Starlight Room for cocktails. The view from the starlight room is fantastic.

Wali Salhi was super helpful and patient in helping us sort out of rooms and refund in connection with our booking through expedia. Definitely a lot more helpful than Expedia were!