SpringHill Suites at Anaheim Resort/Convention Center

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 513 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great to relax and play

    Reviewed by Kathryn C() on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff and Customer Service were excellent. The breakfast was excellent. Any special request we needed was handled quickly and efficiently. Compassionate, as one of our grandchildren got sick and had to go to the ER. They brought in a doctor and helped us find a way to get to the hospital.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    SpringHill Suites Surprise

    Reviewed by kidcrutch1(Gilbert, Arizona) on Sep 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were traveling from Oregon to Arizona with our cat after an extended work assignment in Oregon, we really needed a Disneyland fix! I had one day we could spend in the parks, and needed a safe place for the cat to stay. I called SpringHill Suites they have a GREAT location, literally 10 minute walk from Door to Main Gate, and they were So nice and helpful. The pet deposit was $75! All the rooms are considered pet friendly. First impression of the hotel was it was Nice and Clean and bright and inviting. Check in was easy, they gave me a special door hanger to warn that the cat was in there. As long as you have that on the door, they will not go in! WE were able to easily walk down to dinner at the Garden Walk mall area, and Disneyland the next day. The room was HUGE! We had 2 double beds, a HUGE bathroom and large shower, plus a fridge and coffee maker, then there was a couch, and another tv and Desk area. The hotel is very secure and I was happy you had to use your key card to enter the garage, as well as the elevators etc. Anaheim has not always felt safe to me in recent years, and I really liked these extra measures. Our stay included breakfast, from the looks of things it was ample and had lots of options; eggs, waffles, bacon and sausage, muffins, toast, cereal, juice, yogurt. We had coffee and took it to go on our way to the parks! I would FOR SURE 100% stay here again! In fact I am looking forward to our next visit!

    I hate hotels - but I loved this one!

    Reviewed by ilovepiano(Utah) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Before I start I want to make it clear that I absolutely HATE staying in hotels. Before staying in one I am usually a nervous wreck. I was so pleasantly surprised that I liked this hotel. Here are a few of the main points: -The layout of the family suite was perfect for my husband and I, our 5 children, and grandma. We all loved the big walk in shower! Much better than the usual tiny bath/shower combos hotel rooms have. -It took us about 10 minutes to walk to the gates of Disneyland, and that was only needing to cross one main road. Easy to walk home even after 12+ hours at Disneyland. -The CVS connected to the hotel was SO convenient! Our second night there, my 4 year old came down with a tummy bug (probably picked it up at the park). We were able to run down to CVS to get Gatorade, crackers, and Clorox wipes to prevent the bug from spreading. -the laundry room was needed due to the virus (see above) and we were very impressed with how clean it was! Again, SO convenient. The staff also provided us with several changes of sheets and tons of towels. -the free breakfast was fantastic! Plenty of “grab and go” items like scones, muffins, bananas, etc if you are in a rush to get to Disneyland early like we were. We also enjoyed the Mickey waffles and hot cocoa on our slow days. -we loved the whole rooftop area. The pool is tiny which I preferred since I was keeping an eye on little kids. It was fun to look out and see into California adventure. Actually we could see all the way out to galaxy’s edge in the distance. Cool! One night we got Pizza Hut (also attached to the hotel) and had dinner up there. It was really fun! -the beds and pillows were super comfortable. Again, coming from a person who hates hotels - I slept amazingly well there! The only negative things I can say is that the street noises below were a little loud on the first night, but we didn’t notice them after that. If you have little kids bring a white noise machine. The room did have some wear and tear, could use some updating in that department but overall it was clean. I also wish this hotel had a shuttle. It would have just made things a bit more convenient. Overall, I’d totally stay here again and plan to on our next Disney trip!

    GREAT LOCATION, COMFORTABLE STAY

    Reviewed by doa1989() on Aug 28, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a nice suite to stay in for our party of 6. It is in a beautiful location close to Disney! I would totally stay here again when I am ever in the area. My kids also enjoyed the pool area on the 5th floor and the breakfast was great!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Service was excellent

    Reviewed by LeeMK64(Denver, Colorado) on Aug 04, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I would definitely stay in this hotel again if I was going to Disneyland or had business in the area. The front desk staff was exceptionally gracious and helpful. We had two king suites, both nicely appointed, comfortable beds, everything clean and in working order, good reliable internet service, and one had a great view of the nightly fireworks. You can't beat the location for easy access by car to the interstate or by foot to nearby attractions and the CVS next door was a plus. The only disappointment was the overly crowded breakfast buffet. Hard to control all the kids with their germs and dirty hands on everything! We opted to go elsewhere for breakfast.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5