SpringHill Suites at Anaheim Resort/Convention Center reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

549 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Bad service

787dillanl on Nov 05, 2022

Internet was not working for 3+ days and NO temporary solution was deployed. Apart from that hotel was fairly clean. Housekeeping could be better as we found a bag of popcorn in the microwave upon check in. Breakfast is great.

TripAdvisor users rated this property 1 out of 5

Hide or lock-up your valuables

cjack007 on Sep 21, 2022

Stayed at this hotel to be near the happiest place on earth. Everything was going well up until a few days into our stay. We asked the front desk to bring up a few rolls of toilet paper, as we weren't having room service. The front desk said they could just give us the rolls when we asked for them. Shame on me for not taking them then! We were on our way to Disneyland with 3 kids and wanted to go versus walking the TP up to our room. HUGE MISTAKE! The TP was delivered by housekeeping while we were gone. It was set on the dresser that was just inside the door of our room. It just so happens, my daughter's iPod was also nearby on the same dresser. When we came back after a long day, my daughter noticed her iPod was gone. We reported to the front desk the exact day/timeframe it went missing. Was told they would ' "be investigating the incident and would be contacted by the GM soon.” We were NEVER contacted by anyone!..

TripAdvisor users rated this property 4 out of 5

Visited twice this year

Kensitou (Millbrae, California) on Aug 31, 2022

We visited this campus twice this year and we like. My son loves the Mickey Mouse pancake. Walking distance to the Disneyland and it’s very convenient. Though it caught me off guard that there was small red stains on the bottom of the right corner bed sheet and I didn’t know until check out. I was sleeping on a stain bedsheet the whole time. It’s a miss.

TripAdvisor users rated this property 4 out of 5

Very Good With Excellent Staff

Donald E (Tucson, Arizona) on Aug 13, 2022

We booked 2 suites for our family during our Disneyland excursion! The front desk staff were outstanding! Friendly, funny, willing to help with any problem or question. Polite and respectful always. Check in an check our was easy-peasy. The rooms were comfortable and big enough to stretch out in, have privacy and visit with family members. Bathroom was larger than normal, they could have provided more towels to begin with, but getting more was not a problem. Our toilet seemed to run constantly and we called and within minutes they were there to fix it. Our only complaint was that we asked for fresh towels one morning as we were leaving and when we returned they had not been delivered. A quick call to the desk and within 5 minutes we had a set of towels with extas. Their free breakfast was plentiful, you had to be there early since they tended to run low on some essentials closer to 8:30 and after. Like yogurt, butter, bread, English muffins, etc. they did have Mickey Mouse shaped waffles. We enjoyed our stay. I thought the price, though the Bonvoy rate, to be very reasonable for a 1 bedroom suite. The location was close to the park. While no shuttle service they are next to the Anaheim Regional Transit stop that offers a route that covers the hotels on Harbor Ave for a small fee. Plus if you rent a scooter the hotel let’s you park it in the lobby when not in use to charge which is very convenient. A great Hotel, at a reasonable price for a resort ares, with great staff, highly recommend!

TripAdvisor users rated this property 5 out of 5

Clean, Friendly, Fantastic

curtostler (Riverton, Utah) on May 12, 2022

We've stayed at a lot of the Marriott properties around Disneyland. I am a Bonvoy Titanium Elite member. This property is fantastic. We have stayed at the Residence Inn the most, which shares the parking lot with the Springhill Suites. The front desk at the Residence Inn is NOT friendly, so we decided to give Springhill Suites a try. The staff is over the top helpful and friendly. Any issue we had, they took care of quickly. The room was clean and the beds were comfortable. We will stay here again for sure. Thank you!

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