Secrets St. James Montego Bay
Montego Bay 5.0
Overview
Secrets St. James is a resort that provides guests with a quiet, relaxing, oceanfront destination. In addition to enjoying all the benefits Secrets St James has to offer, guests will have the opportunity to utilize all of the Unlimited-Luxury® privileges available next door at Secrets Wild Orchid Montego Bay.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- His-and-hers armoire, nightstands and reading lamps
- Do Not Disturb light system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
- 1 king bed, or 2 queen beds
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- His-and-hers armoire, nightstands and reading lamps
- Do Not Disturb light system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Ceiling fan
- Mini-bar
- Smoke-free
- Upgraded amenities
- Access to the Preferred Club Lounge
- Daily continental breakfast in Club Lounge. Afternoon hot and cold hors d'oeuvres, desserts, and fine liquors in Club Lounge
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
All Preferred Club suites offer the following additional amenities and services:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Preferred Club Lounge
- One private, Preferred Club pool
- Complimentary iPad access in Preferred Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast in the lounge
- Pool concierge and bar service
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- cfm.hotel-room-specific-includes.butler-service
- Ceiling fan
- Mini-bar
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
All Preferred Club suites offer the following additional amenities and services:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Preferred Club Lounge
- One private, Preferred Club pool
- Complimentary iPad access in Preferred Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast in the lounge
- Pool concierge and bar service
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
The Lounge | Bar, Piano bar | |
Manatees Swim-up Bar | Bar, Swim-up bar | |
Marlin Bar | Bar | Open air |
Barracuda Beach Bar | Bar, Beach bar | |
Piano Bar | Bar, Piano bar | |
Rendezvous Lobby Bar | Bar, Lobby bar | |
Revive Juice Bar | Bar | |
Sugar Reef Pool Bar | Bar, Pool bar | |
Desires Music Lounge | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Select public areas
- Room
Internet
- In room wired available ($)
- Business centre available ($)
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Seaside Grill | À la carte | International | Lunch | Dress code |
Bordeaux | À la carte | French | Dinner | Dress code |
Blue Mountain | À la carte | Jamaican | Dinner | Dress code |
El Patio | À la carte | Mexican | Dinner | Dress code |
Himitsu | À la carte | Asian | Dinner | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
World Café | Buffet | International | Breakfast, Lunch | Dress code |
CoCo Café | Café | Coffee and Pastries | Breakfast, Dinner, Lunch | |
Oceana | À la carte | American | Lunch | Dress code |
- Rooms: 350
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
Pools
- Jetted pools: 1
- Outdoor pools: 2
Water sports
- Motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Casino: on site
- Daily activities: on site ($)
- Games room: on site
- Multi-sports court
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Shopping onsite
- Tour desk
- Wedding chapel available ($)
- Safety deposit box at front desk available ($)
Aerial view
Preferred club pool
Pool at night
Preferred club bar
Seaside grill
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Beautiful resort but the food and service is slow and poor at the buffet
Passenger616522 (Toronto, Canada) on Apr 26, 2024
I am here until Tuesday and already I wish I could leave. I’ve been to most of the big names resorts on the island but this one is the worst. It is a beautiful property and the front desk staff were lovely but this is NOT 5 star. They did upgrade our room to an ocean view for my birthday which I greatly appreciated but thereafter I have not been impressed. #1 The food: The buffet is pathetic. They don’t put out big enough troughs for the gluttons that come to this resort and are slow to replenish, very slow. I found hair in my bacon the first morning. There is NO buffet option at night so you have to go to the restaurants where except for one you can’t make reservations so you wait 30-40 minutes for a table and for each course you are probably waiting 20 minutes. The portions are tiny at the restaurants other than the Mexican restaurant which is the least popular and you get a table right away. I complained to the concierge about the wait times as well as the fact that the scheduled programming wasn’t happening eg water aerobics or yoga. All other resorts I’ve been have their staff announce it or go around to remind guests. This staff does not. I was supposed to have a manager call me about my concerns but no one has contacted me so far. The line ups for the cafe are huge same for the beachside grill where you can get delicious jerk chicken, patties or pizza. The staff are on island time and go on their own pace regardless of the lines. I am an avid google reviewer and I rarely ever give a bad review but I can’t in good conscience do so for a resort that claims to be 5 star. Still waiting for my mini bar to be restocked. They forgot yesterday and housekeeping already came and went today. Room was spacious and beautiful. Nice view of the pool and ocean. The beach while nice is very small with lots of seaweed so you don’t have much depth to swim in. Pool chairs or beach chairs need to be claimed by 6am if you want anything that provides shade. Not very impressed for a 5 star
Perfect
samantha n (hailsham) on Apr 26, 2024
Just got home today and couldn't wait to write a review. I would give it 6 stars if I could. Just 1 moan to start though. Please please the owners the manager, how much would it cost to order 20 more parasols!!! Every hotel should have a least 1 for every to beds, such an easy fix? Everybody was talking about it which is a shame. Now my stay, just perfect in every way. The bars the food the entertainment my room were wonderful. The amazing people from around the world we met were amazing. The staff, WOW, I can't remember all your names, sorry. Kerry Ann, Duwaine from the Marlin bar, thank you for making our days perfect. Can't wait to come back.
Vacation Offers
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