All inclusive

Secrets St. James Montego Bay

Montego Bay 5.0

Overview

Secrets St. James is a resort that provides guests with a quiet, relaxing, oceanfront destination.  In addition to enjoying all the benefits Secrets St James has to offer, guests will have the opportunity to utilize all of the Unlimited-Luxury® privileges available next door at Secrets Wild Orchid Montego Bay.

Check in

3 p.m.

Check out

12 p.m.

Rooms

350

Rooms

Junior Suite Garden View
  • 1 king bed, or 2 queen beds
  • No more than 3 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD player

Junior Suite Oceanview
  • 1 king bed, or 2 queen beds
  • No more than 3 guests in the room
Junior Suite Oceanview
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD player

Junior Suite Oceanfront
559 square feet
  • 1 king bed, or 2 queen beds
  • Oceanfront
  • No more than 3 guests in the room
Junior Suite Oceanfront
559 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD player

Preferred Club Junior Suite Oceanview
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 3 guests in the room
Preferred Club Junior Suite Oceanview
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD player
Additional details

All Preferred Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Preferred Club Lounge
  • One private, Preferred Club pool
  • Complimentary iPad access in Preferred Club Lounge
  • Upgraded mini-bar and room service menu
  • Daily continental breakfast in the lounge
  • Pool concierge and bar service

Preferred Club Junior Suite Oceanview swimout
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 3 guests in the room
Preferred Club Junior Suite Oceanview swimout
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD player
Additional details

All Preferred Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferred status and amenities
  • Preferred Club Lounge
  • One private, Preferred Club pool
  • Complimentary iPad access in Preferred Club Lounge
  • Upgraded mini-bar and room service menu
  • Daily continental breakfast in the lounge
  • Pool concierge and bar service

Amenities


Location

Address
Lot 59A, Freeport, Montego Bay, Jamaica
8 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

Beautiful resort but the food and service is slow and poor at the buffet

Passenger616522 (Toronto, Canada) on Apr 26, 2024

I am here until Tuesday and already I wish I could leave. I’ve been to most of the big names resorts on the island but this one is the worst. It is a beautiful property and the front desk staff were lovely but this is NOT 5 star. They did upgrade our room to an ocean view for my birthday which I greatly appreciated but thereafter I have not been impressed. #1 The food: The buffet is pathetic. They don’t put out big enough troughs for the gluttons that come to this resort and are slow to replenish, very slow. I found hair in my bacon the first morning. There is NO buffet option at night so you have to go to the restaurants where except for one you can’t make reservations so you wait 30-40 minutes for a table and for each course you are probably waiting 20 minutes. The portions are tiny at the restaurants other than the Mexican restaurant which is the least popular and you get a table right away. I complained to the concierge about the wait times as well as the fact that the scheduled programming wasn’t happening eg water aerobics or yoga. All other resorts I’ve been have their staff announce it or go around to remind guests. This staff does not. I was supposed to have a manager call me about my concerns but no one has contacted me so far. The line ups for the cafe are huge same for the beachside grill where you can get delicious jerk chicken, patties or pizza. The staff are on island time and go on their own pace regardless of the lines. I am an avid google reviewer and I rarely ever give a bad review but I can’t in good conscience do so for a resort that claims to be 5 star. Still waiting for my mini bar to be restocked. They forgot yesterday and housekeeping already came and went today. Room was spacious and beautiful. Nice view of the pool and ocean. The beach while nice is very small with lots of seaweed so you don’t have much depth to swim in. Pool chairs or beach chairs need to be claimed by 6am if you want anything that provides shade. Not very impressed for a 5 star

TripAdvisor users rated this property 5 out of 5

Perfect

samantha n (hailsham) on Apr 26, 2024

Just got home today and couldn't wait to write a review. I would give it 6 stars if I could. Just 1 moan to start though. Please please the owners the manager, how much would it cost to order 20 more parasols!!! Every hotel should have a least 1 for every to beds, such an easy fix? Everybody was talking about it which is a shame. Now my stay, just perfect in every way. The bars the food the entertainment my room were wonderful. The amazing people from around the world we met were amazing. The staff, WOW, I can't remember all your names, sorry. Kerry Ann, Duwaine from the Marlin bar, thank you for making our days perfect. Can't wait to come back.

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