Camelot Inn and Suites

Old hotel, but very close to Disneyland. Great for walking with young children Hotel needs a facelift, but it wasn't too bad. Could use a continental breakfast . Carpet needs to be upgraded.Beds are comfortable.

I should have read the other reviews. We booked a renovated room as shown on the website and then when we showed up we received an old outdated room. The management would not help at all. They would not move our room our compensate us for the misleading information. DO NOT STAY HERE.

The hotel was close to the entrance, but just as close as the Best Western plus Anaheim Inn we stayed at in January of 2018. We chose this hotel for the family suite, and we shouldn’t have. We saw that it was being remodeled by September 2019. There were pics of remodeled family suites, so by visiting mid September, we thought there would be a good chance of a newer room. However we got an old, outdated room. Everything was old. When we asked if we could move to a newer room, they said we requested an old room. This is where it went downhill. No one could help us. They said we wanted an old room. Who would request an old room? And we booked on the Camelot direct site, which doesn’t let you select new or old room. family suite was the only “selection” we made. They said they would have someone call us to address it and we finally heard back from the hotel over a week later, and now we are already home. They never explained how that note got on our reservation and said they couldn’t compensate us at all for any inconvenience or misleading advertising (because only 1 of the family suites were remodeled). We will not stay here again, but rather the BesT Western. The family room was appealing, but not worth it. Plus the best western has free breakfast. This hotel didn’t.

Apparently the Camelot saves their renovated rooms only if you purchase on their site.... but they DO NOT disclose this, nor do the other sites. Booked through Expedia MONTHS ago, only to find that we get one of the dated unrenovated rooms just because we booked on expedia. No rooms available to even move to. The girl on the phone was rude and unhelpful. Camelot... that is just poor business practices. We will not book again.

Disgusting!! The only thing worse then the sewage spewing out of our bathtub was the attitude of the Assistant Manager. The GM would not return multiple requests to discuss the matter. We spent an hour from 1 pm to 12 am dealing with this issue on the last night of a three day trip to Disney Land. Even after it was cleaned the smell permeated the room. Earlier in the day our toilet clogged and our sink stopped draining which required the staff to come out and work on our room. Our family was offered $25 for the inconvenience which we did not accept.