Gaylord Opryland Resort and Convention Center reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

12479 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Down Memory Lane

RandyRoss (Ridgetown, Canada) on Apr 30, 2024

On the evening of our first full day in Nashville, we had dinner at our suite in the condo and drove the short distance to the Gaylord Opryland Resort and Convention Center, which was simply called the Opryland Hotel when we stayed there in 1997 (it was where EC&C and several other districts were housed during the International Kiwanis Convention). The hotel was attached to Opryland USA, a theme park that operated from 1972 until December of 1997, when it was closed and replaced with a shopping mall and a subdivision. We were so lucky that the theme park was open in June of 1997 as our two children went there virtually every day. There was a private entrance from the hotel and a deal where for a flat fee of $20/person, hotel guests had unlimited access to Opryland USA during their stay. The Opryland hotel itself was not opened until November 24, 1977 (5 years after the theme park). It was expanded in 1984, 1988 and 1996 and has remained at its current size since then (with the exception of the addition of an indoor waterpark in 2017). The hotel has 2,888 rooms and includes 9 acres of indoor gardens under glass (in 3 segments) and a ¼ mile long indoor river that offers a boat ride (for an extra fee, of course). I recall that parking was free in 1997 but now costs $40.42 US per day ($37.00+tax). We enjoyed wandering around the hotel and took a ride on the Delta riverboat inside of the hotel. This boat has been operating since 1996 in the 4.5-acre Delta Atrium. The ¼ mile long river was filled with water from 1,700 rivers around the world.

TripAdvisor users rated this property 4 out of 5

Nice environment to relax, but it comes with a price.

LoveVirginia (Washington DC, District of Columbia) on Apr 17, 2024

The Gaylord Resort is very nice. The staff were all helpful, they got us into a room even though we arrived 6 hours early. You can walk around for a couple hours to see all the beautiful waterfalls, rivers and plants. The room was nice, stayed in Delta, and no complaints with anything, nice bed, clean, safe, good shower, lighting, charging plugs etc. The gym has ample machines, the indoor pool was comfortable and the outdoor hot-tubs relaxing. Shout out to Shay at the indoor pool who helped with a locked locker and some food recommendations. What I do not like about the Gaylord was that it is super expensive. It is like being caught in an amusement park where you have to the pay the artificially high prices. Take for example, water is around $4, a t-shirt $35, Cinnabon $8.5, while they are $5.5 at the mall next door. The mall is a 10 minute walk, so not a bad option for some of the meals.

TripAdvisor users rated this property 4 out of 5

Over priced for the average person

Splanky (Claymont, Delaware) on Apr 15, 2024

We were here with a conference. I’m not sure we’d come here if our room wasn’t being paid for. The place really is beautiful with stunning atriums, plants and waterfalls. But, EVERYTHING is so overpriced! $37 self park, $50 valet. Soft drinks and water, $5. All restaurants are very high priced. The basic room was nice but showed signs of wear and tear- cracked sink, dings in the furniture, a lamp that the charging ports didn’t work. 3 of our bath towels were torn on the ends. First day, maid service came at 6pm when we were back in the room after being gone all day. We passed on it. Second day, they came at 9am when we were just getting up. We didn’t use the water park. The place is huge so you get a lot of steps in! The app is needed to get around.

TripAdvisor users rated this property 4 out of 5

Very nice hotel. overall good stay

Wayne B (Lexington, Kentucky) on Apr 09, 2024

This hotel was very nice. check-in was really easy. The primary reason we went was for the water park. With it being April we were aware that the outside part of the water park would not be open but it was still fun. the one thing we missed, because it was outside, was the wave pool. We were a little disappointed with the restaurants on site. Also, be aware that in addition to the $28 per day resort fee there is an additional fee per day to park your care. it was $37 / day for self parking.

TripAdvisor users rated this property 3 out of 5

Been there done that

debbie w (Carrollton, Georgia) on Apr 06, 2024

Arrived on a Thursday afternoon and had to stand in line for 20 minutes to check in(after I had checked in online) The resort is nice, huge gardens/waterfalls. But charge of $37 a night to park your car a mile away from the room or $50 for valet parking. $9 for a bottle of beer at pizza shop. Everything is overpriced, including the room. Room is similar to Holiday Inn express. However no place to sit other than the desk chair, even though the room was very large. Housekeeping showed up at 5:00pm next day, asking if we want our room "freshened" well for what I'm paying for this room yes, would have been nice to have had it done while we were out of the room most of the day. Tried to sit at Falls Bar for a drink, no place to sit, so we walked around and stopped at Ravello, thinking we were going to wine bar there, but the tables outside of the "wine bar" area were for the restaurant, so we asked at the hostess desk about a table for 2, it would be 20 minutes, even though 80% of the tables were empty and it was around 5:30pm. So we made it back to Falls and found a table, dirty but it was a table. $50 for 2 drinks and some snack mix. Dinner at Old Hickory on the next night was pleasant, service was good, food good. This is a been there done that for us. Also, outdoor pool was closed (in April) and indoor pool/hot tubs were full of kids(it was spring break)

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