TripAdvisor Traveler Rating

Best hotel in San Francisco. The Beacon Grand was the perfect place to stay for my family and me. It's in a central and safe location near lots of great shops and restaurants. The Powell St. cable car stops right in front, which was convenient and fun. The rooms at the Beacon Grand are gorgeous. Everything from the paint color to the bathroom fixtures. Big windows to let in lots of sunlight when we wanted it, and very effective blackout shades for when we wanted to sleep in. Everything was so crisp and clean and new. I miss the pillows! The staff was wonderful too. I have a chronic knee injury that flared up while there. The guest relations manager saw me limping around and got me in to see a doctor just one block away who even took my insurance. Within just two hours I had a knee brace and a prescription that let me continue enjoying my vacation. Everything at the Beacon Grand was excellent and I look forward to staying again next time I'm back in San Francisco!

Great hotel, shame I’m still waiting for the refund of my security deposit a week after checking out. Contacted guest services and reception, still nothing. Hopefully someone will reach out after reading this review. Tarnishes what was a very pleasant stay.

My husband and I stayed in the jr. suite for our anniversary and it was absolutely amazing! The entire hotel has recently been completely remodeled and they did a fantastic job. It has a mix between a high end hotel and a friend's mansion type of vibe. Hmm, I wish I had a friend who has a mansion. Anyway, the staff is top notch, the food and drinks are fabulous, oh, the cocktail bar on the top level is a must see! If you want to really treat yourself, book a room here, dress up a bit and enjoy being pampered.

Helpful and friendly staff, nice location to walk everywhere and easy access to public transportation, as well. Hotel is pretty and rooms are small but nicely kept. A bit loud in the rooms, but overall a nice stay and I recommend this hotel if you're staying in Union Square area.

Very impressive lobby, bar and breakfast room. All staff were efficient and helpful from the luggage porters, to reception and room service staff. This is an older building, an although renovated with good quality furnishings is perhaps not as crisp as a modern hotel. Our room was very comfortable, perhaps a little on the small side, lovely facilities and characterful bathroom but better attention could be paid to the paint finishes in the bathroom and in particular on the ceiling. Breakfast was tasty, service a little slow and very expensive even for 4 not 5 star hotel, nearly $100 for 2! Appreciated hotel keeping luggage for us as flight was later in the day. Disappointed Star Light lounge on roof wasn't open. Would definitely stay again if we could get a reasonable room rate but would eat out for breakfast based on value for money