TripAdvisor Traveler Rating

We stayed at Jalisco building and it was a bit old and dingy, but very clean, and everything worked fine. The best thing about this hotel complex is its big territory and amazing long beach line with opportunities for snorkeling . Every day we went snorkeling and saw turtles , all kinds of fish and even a nurse shark. Hotel staff is nice and ready to help at all times. These 7 days were exceptional. It's our first time here and no doubt we will be visiting again. ps Delfinarium is very small and it is sad to see these poor dolphins get stuck there. They need to be transferred into more suitable living conditions with a direct access to the ocean.

Just finished dinner at the Marenostrum restaurant at the Barcelo Colonial resort. Food was excellent and the staff was great. Special shout out to Moises, who made our experience memorable. Highly recommend this restaurant.

Everyone at the resort tries so hard to make your stay wonderful. The beach is outstanding, but it is the people working there that make the experience exceptional. We've stayed many times over the past 16 years and it has never failed to make our vacation wonderful. You can do as much, or as little, as you want and walk away happy.

Overall fair experience and don't plan to bring your tots or babies because we had lost our power for 1 day and all my granddaughter's formula which was in the fridge, spoiled, and we had to purchase a new tub which cost canadian almost 100.00.

Horrible front desk skulls after checkout if you wait in the lobby during midnight they charge you 60 or they won’t return your personal belongs Premium level works as same than regular member No AC on bedrooms Power goes out many times Outlets on bedrooms doesn’t work to charge phone