We stayed at Jalisco building and it was a bit old and dingy, but very clean, and everything worked fine.
The best thing about this hotel complex is its big territory and amazing long beach line with opportunities for snorkeling . Every day we went snorkeling and saw turtles , all kinds of fish and even a nurse shark. Hotel staff is nice and ready to help at all times.
These 7 days were exceptional. It's our first time here and no doubt we will be visiting again.
Delfinarium is very small and it is sad to see these poor dolphins get stuck there. They need to be transferred into more suitable living conditions with a direct access to the ocean.
Marenostrum - Exceptional Choice
Sep 18, 2023
Just finished dinner at the Marenostrum restaurant at the Barcelo Colonial resort. Food was excellent and the staff was great. Special shout out to Moises, who made our experience memorable. Highly recommend this restaurant.
If you haven't tried this place, you are missing out.
Sep 18, 2023
Everyone at the resort tries so hard to make your stay wonderful. The beach is outstanding, but it is the people working there that make the experience exceptional. We've stayed many times over the past 16 years and it has never failed to make our vacation wonderful. You can do as much, or as little, as you want and walk away happy.
Sep 17, 2023
Overall fair experience and don't plan to bring your tots or babies because we had lost our power for 1 day and all my granddaughter's formula which was in the fridge, spoiled, and we had to purchase a new tub which cost canadian almost 100.00.
They charge you for waiting on taxi while you are in the lobby after check out … rudeness to the maximum
(South Houston, Texas)
Sep 07, 2023
Horrible front desk skulls after checkout if you wait in the lobby during midnight they charge you 60 or they won’t return your personal belongs
Premium level works as same than regular member
No AC on bedrooms
Power goes out many times
Outlets on bedrooms doesn’t work to charge phone