Overview
Tucked away on a secluded 100 acre peninsula on the southeastern coast of Antigua surrounded by two white sand beaches.
Resort fees include
- Wi-Fi
Other fees include
- Antigua Tourism Guest Levy (effective for travel from October 1, 2021).
- This fee is per GUEST per night (6 years and up)
Check in
3 p.m.
Check out
12 p.m.
Rooms
240
Inclusions
- Daily activities
- All taxes
Rooms
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Coffee maker
- Balcony or terrace
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Mini Fridge not stocked
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Coffee maker
- Balcony or terrace
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Mini Fridge not stocked
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Patio
- Balcony or terrace
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Mini Fridge not stocked
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Patio
- Seating area
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Mini Fridge not stocked
- 1 king bed, and 2 single beds
- Resort view
- No more than 6 guests in the room
- 1 king bed, and 2 single beds
- Resort view
- Village section
- Minimum 1 adult, maximum 5 adults
- Maximum 2 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Dining room
- Fridge
- Fully equipped kitchen
- Living room
- Microwave
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Mini Fridge not stocked
Amenities
Aerial
Coco Beach
Maroma Beach
Pool
Reef Deck Pool
Villas Family Pool
Adult Pool
Docksider Restaurant
Coco's Restaurant
Piccolo Mondo Restaurant
Rainbow Garden Restaurant
Coffee shop
Docksider bar
Jacaranda Lounge
Maroma Bay Cafe
Kids Club
Fitness centre
Tennis courts
Spa
Watersports
Wedding
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Not great
scuppercup (East Preston, United Kingdom) on Dec 04, 2024
I recommend that everyone read all reviews of the resort/rooms before booking. We wish we had. The hotel seems to be trading on former glory. The rooms are incredibly tired now and in our opinion, not worth the money. Management are quick to refute issues posted on these forums so we thought the best way to evidence the reality of rooms was to post pictures. The soundproofing is also very poor. We could hear next doors TV late in the evening and we were awoken by people walking upstairs at 6.00am. Also, curtains are not well fitted to the windows which means light floods in early and makes sleeping difficult after 6.00am. We are still here and would also comment that customer service is hit and miss. Some members of staff are lovely, but many are surly or act like they just don’t want to be there. The overall customer experience we have received so far has been disappointing. We stayed for a week at Sandals before moving here and would advise that if you have a choice, book sandals.
And I’m being generous with the 3*
hunterannemarie6 (Olney, United Kingdom) on Nov 30, 2024
This hotel is set in an amazing location. The property is well laid out and in the main, well kept. They have several choices of pools and a lot of facilities. Some of the staff are pleasant and friendly - Alex, Judy, Cressida and work hard to make guests feel welcome. There are two great beaches and a lot to do. Rooms are okay but nothing special and housekeeping is only every other day. Be aware you will be charged another $24 per room per day even if you’re on the all inclusive. So why only 3 stars. I know this hotel is ‘at a price point’, but I don’t think you have to pay top dollar for good service. - WiFi is intermittent across the resort at best and didn’t work in our room at all (Reef suites). - We frequently had to chase to get towels by the pools (sometimes they didn’t arrive until 10:30 even though the pools opens at 9am). I even raised it with Jennifer the GM on one day, and still we waited another 30 minutes. - On 4 of the nights we stayed here they ran out of beer at four different bars. - On our first night we waited 1 hour 15 minutes for our food to arrive at Eleven11 and on average well over thirty minutes on other nights. - Often the music was too loud making conversation at meals difficult. - Inconsistency of meals. We’d order the same meal one day and it was delicious and at another time not so good. - Between 8am and 9am the coffee shop queues were very long (I waited 20 minutes one morning.) Why don’t you put 2 people on at this time? Did I raise my issues with management , yes I did and got the response “I’ll raise them at the management meeting”. No feedback was given was given to me; I’ll never know what happened. My husband also raised them at check out and he was told “that will give us something to work on”. As an observer and someone who stays in hotels in many different countries, including other hotels in Antigua, the hotel lacks supervision and staff lack training. I believe this is a quite good hotel at a price point and particularly would suit families.
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