We were a party of 8 adults - ranging from 54 to 72. The staff and grounds make this resort. Rooms are in need of a paint job and updated décor but beds are comfortable and bathroom is large. Unfortunately the seaweed is abundant on the Atlantic side right now. They said it normally shows in the summer but it showed in January this year. They fight hard to collect it and rid the beach - but it is Mother Nature. The good news is they have the bay side to visit when the sea weed is like this.
We were in the 700 series of rooms and the view from these rooms was magnificent. I would try and steer clear of the Pineapple/Papaya buildings until the seaweed passes. We walked through the villas almost every day just for exercise - these look really nice.
The food (for an all inclusive) is very good. They did not enforce pants for men at dinner - shorts were fine. We ate at all of the restaurants - except Piccolo - which has an extra fee. The buffet and Rainbow were both very good. Shoutout to the Michalena and the Food & Beverage staff (Luella) - they work hard.
They have some brand name alcohol - which was nice (shoutout to Vincent at the Reef Bar). Wine choices are so-so.
A few of us got a couple of bug bites but nothing outrageous.
Make sure you look for the turtle sanctuary - cute to see - but tucked away.
We enjoyed playing pickleball, working out at the gym (nice facility) and participating in the various activities - water aerobics, silly Olympics, land pong, etc.
The pool water is cold. The Mamora bay water is warmer.
Age group at this time seemed to be either young families (with toddlers or babies) or retired folks. This is not a late night party resort. Things get pretty quiet after dinner.
Excursions can be booked right on site.
(Gerrards Cross, United Kingdom)
Jan 29, 2023
My wife and I stayed at this hotel for 2 nights on the way to the BVIs for a sailing holiday. This was a special trip and we wanted to spend the time in Antigua in a high quality venue.
The suite was large and comfortable, but the coffee machine did not work - a small point, but it was only replaced after 2 phone calls and a visit to the front desk. In the end a new machine was left at the door for us to unpack.
The service quality was indifferent in terms of standard and attitude. With the exception of the person in charge of the boats - Captain Noah - who was friendly and professional, the staff were disinterested to the point of being unfriendly.
At the end of our stay we booked a taxi to take us to the airport, for which the cost was $48. Without an explanation a lady and her son were put in our taxi as well. They did not contribute to the cost and when I asked the concierge he said something like 'it was a previous arrangement' Ended up having a noisy discussion with the taxi driver at the airport.
Our impression, with a couple of exceptions like Captain Noah, was that the staff did not care. This place puts itself out there as a 5 star resort, and charges on that basis. Service is a main component in 5 stars and the St James Club did not make that grade.