TripAdvisor Traveler Rating

The grounds and layout of the resort were beautiful. We had an exceptional view from our room (room 174) the only downfall was that the wifi connection was weak. The food at Sails and Tales, Nicole’s, Papa Ricco’s and the breakfast and dinner buffet at Seabreeze was so delicious. We didn’t hear great things about Portifono’s (the Italian restaurant) so we opted to eat at Sails and Tales twice while we were there and it did not disappoint. The service was a little slow and we often had to ask to have our water refilled. However, we met some amazing staff who made our experience special (Theodore, Destiny and Ashah from Seabreeze were very attentive and welcoming, the young lady and the young man at Papa Ricco’s made amazing pizza every time, Kiara from guest services sent my partner fresh coconuts when she got sick and always welcomed us with a huge smile each time we entered her office to book a reservation, Samita and Leticia from the pool side entertainment were incredible with the music, games and planned activities, Axenia from Nicole’s made that fine dining experience special and Lily, Jeremiah and the other young man down by Lover’s Beach were amazing!! Lily took us out wind sailing twice during our stay and we enjoyed every moment on the hobie). The staff and guests on the resort were so friendly and we had an amazing time. We’re already thinking about planning a trip back to the Verandah in a year from now. The resort was quiet and there were always beach chairs and pool chairs with shade available at anytime of day.

*Worst resort I have ever stayed at...RUN!!!!** This is the absolute worst resort I have ever had the misfortune of staying at in my entire life. I usually don't bother with reviews, but this place is so atrocious that I felt compelled to warn others. Giving this property even a single star is a gross overstatement; it deserves zero stars. Whoever rates this place higher must be completely delusional. We were coming from a spectacular five-star experience at Hermitage Bay, which was phenomenal. Unfortunately, our flight got canceled, and American Airlines stuck us in this dump. The food is utterly inedible. Both of us got violently ill from the garbage they dared to call meals. The room was revolting—absolutely filthy. It was already disgusting, and then we found giant spiders crawling around. The ceiling looked like it was ready to collapse with every passing second. The service is equally horrendous. We requested a bottle of water to be delivered to our room, and they flat-out refused, telling us to drink from the sink. Seriously, what kind of place tells their guests to drink tap water in a resort? Their main restaurant, if you can even call it that, is a joke. This establishment doesn't deserve to stay in business. If you're considering booking here, save yourself the agony and run as fast as you can in the opposite direction. RUN RUN RUN! This property is definitely paying people to rate them above a 1 garbage

Had been to resort previously in 2017 and this time it felt like coming home. We settled into a routine straight away and just enjoyed a holiday of pure relaxation. Loved the new features of the beach pool, coffee shop and the sports bar…overall it was really fantastic. Crowds were down which meant at some times it felt like we had the place to ourselves. The staff were lovely and it was great to meet the new GM and have some fab conversations. We look forward to returning in the future and can’t wait to once again ‘do nothing’…

My last visit to Antigua was in July of 2019 with 11 family members, and the experience was wonderful. The island is such a paradise to visit and we looked forward to seeing some local friends, changes made to the island and The Verandah where we staying. The first noticeable change on the island was at the airport. It was completely redone and nicely upgraded. The changes made to it helped a lot from baggage claim to taxi service. The taxi from the airport revealed how lush the landscape was. Upon arrival at check-in, we were greeted with a welcome drink and moist towel. There is a new place for coffee, exchange books, and relaxing lounge chair in the pool, water sports and snacks. The staff was friendly, accommodating and worked hard to make our stay a pleasant one.

Wonderful resort. The food was exceptional and there were many options available. I loved the pizza and seafood restaurant. The rooms were large and clean. My only negative was the restaurant on the beach had mosquitoes. The beach in the neighboring property is lovely and you can get day passes to go and have access to the food and drink there.