TripAdvisor Traveler Rating

Would definitely come back here. Already looking to plan our next trip. This place is extremely clean. The service here is above and beyond. They easily have the biggest and best breakfast on the island. The staff is very friendly and knowledgeable as well. Always greeted with a hello or how are you ? We felt very safe and secure here as well.

Room was incredibly humid. Clothes were damp from just being in the closet - very strange. The room was clean, which was the only plus. View was terrible. Hotel staff is extremely unfriendly. With the exception of the wait staff at the pool - staff seems annoyed and put out by even a simple greeting. Omelette station needs better cooks.

We stayed for three nights (Saturday through Monday) and had a fantastic experience from start to finish. Check-in was quick and efficient, and our room was ready upon arrival. We were delighted to find that we had a great room with a fantastic view. The suite was spacious, with a separate living area and dining table, making it feel much more comfortable than a standard hotel room. The bed was very comfortable, and the shower was excellent. One standout for me personally was the bathroom amenities the hair products were amazing, and my hair honestly never felt so soft! We also appreciated the complimentary bottled water, which was generously replenished daily. The front desk team was incredibly helpful and assisted us in arranging a rental car at a very reasonable price. I would highly recommend renting a car while visiting Aruba, as it allows you to explore the island fully and experience much more than the resort areas alone. The breakfast buffet offered a large selection of options each morning, and there was plenty of shaded parking available for guests. The gym was exactly what you need while on vacation, and the gift shop carried a fun selection of items that we didn't see elsewhere on the island. The highlight of our stay was watching the sunset from our balcony every evening. The views were absolutely stunning and one of our favorite memories from the trip. Overall, this was an excellent stay. I highly recommend Embassy Suites Aruba and would happily stay here again on a future visit.

Took a 4-day 3-night girls' trip to Aruba and stayed at this Embassy Suite. The hotel is lovely and our room was spacious with a lovely balcony view of the pool and partial ocean view. We arrived early and of course the room wasn't ready. There is no complimentary water or coffee station which was surprising for a resort and knowing people have to wait for their rooms in the lobby. The front desk person told me they would text when the room was ready. However, they neglected to tell me they use Whatsapp as the communication tool. My friend and I sat at the bar until 5p.m. waiting for the notification. I finally got up and checked and the room was ready. I didn't realize they had texted me using Whatsapp until later that evening. The pool and hot tub area are beautiful. We were able to get towels and pick a great spot the next morning. The breakfast offered was so-so and upset our stomachs so much we never tried to eat breakfast again during our stay. Poolside service was excellent. The restaurant food was good (which is strange because the breakfast was so poor). The evening happy hour was not well arranged. A long, long line during the time frame. The snacks offered were cut up melon, cheese cubes, cheese curls and pretzels! What in the world??!! The first night, we missed it by 10 minutes, and the bartender didn't even pretend like he wanted to give us one drink even though we had the tickets. He actually looked very annoyed when he said, "it ended at 6:30, ten minutes ago." We had similar weird non-helpful service from the gentlemen out front. I waited around to store my bags while the bellhop/doorman ran to every other person to help them get a cab or retrieve bags. We found out as we were leaving, the reason for this lack of service was because they thought we were native islanders so did not offer us assistance. I'm not sure what that has to do with anything, but if you pay to stay at the hotel, you should get the same service whether you live in the islands or not. The room cleaning was hit or miss. One day we had no cleaning and the next day, the cleaner left the rag in the bathroom, and the job was not finished. Overall, not a terrible stay, but not sure I would select this hotel for accommodations on a return trip.

The rooms was fantastic. We upgraded to large balcony suite and the room was huge and very comfortable. Best shower I've had in a hotel. The morning buffet was delicious with a wide variety of items. Only negative was the hotel restaurant. Only ate 1 dinner but cabs are plentiful to other restaurants. Also the pool was huge.