the hotel itself is nice good view good scenery but what concerns me a lot is there’s no space for beach area. too small. i still need to go to eagle beach or at the phoenix hotel for a nice swim. and also some of the management staff needs more training. they don’t know how to handle costumer services.
shout out Juan Enrique' !!
Sep 27, 2023
Had dinner 3 nights at hotels Brick House restaurant of my 9 staying here at the embassy suits. Me & my wife had the pleasure of being served by Mr. Juan Enrique' all 3x's! Good Food & Good Company !! He was pleasant fun addition to our vacation! I hope you will have the opportunity to meet Juan yourself ! Nice clean Hotel & grounds with good breakfast too! (free) :-) Recommend !! *****
Sep 26, 2023
Juan Enrique is an excellent server! He did an outstanding job helping us through our vacation! Very professional, very knowledgeable and friendly! We absolutely will come back to Embassy suite in Aruba! Wonderful place! Highly recommend to all my friends
It is like the horror movie the Birds
Sep 26, 2023
Imagine enjoying the nice selection of the breakfast buffet in the lobby when a bird comes to take a bite. There were so many birds in the lobby that I could not count them. They do add to the island atmosphere with the chirping. Just don’t know how sanitary it is with them in the area of food. The view from the ocean view room was quite nice and I have no issues with the room. I did have an issue with the service of one of the workers but what was nice is I booked it by the night so decided to leave after the first night.
Sep 24, 2023
Wonderful experience! Staff were all so friendly. Especially Shawn, Mayelis, Jorge, Danielle, Janice, and john Mark. Mayelis went above and beyond to make my birthday special. Shawn was one of the first people we met and we hit it off and he also made our trip so memorable. Wyndham needs to make sure to keep these staff members. They will be a big part of a returning to your hotel. Only complaint is the birds in the food area. They need to find a way to control them. We are hoping to bring our children back for our summer vacation.