Butterfly Beach Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.5

2097 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Don’t visit this hotel if you have children!

Lauramk88 on Jan 30, 2023

Unfortunately we didn’t have a great stay, we were one of two families with children there and even though it is advertised as a family hotel, they are not familiar friendly at all. They don’t sit you in the terrace for dinner, they put you inside a hot sticky room, they give you the lowest of grading rooms at the back of the hotel, ours had cockroaches in and wasn’t sorted despite reporting it twice. They also charged me 30 dollars to use there thermometer to check my 3 year old daughters temperature, I was in shock when I saw my bill at the end of the stay and saw a charge for usage of the thermometer. I had to argue to get this take off as there was no way on earth I would be paying this. Apart from a handful of staff, (John, Jackie, Deshawn, Shaun, Stacey and Deborah) the rest of the staff are miserable, and it is very clear that they do not like children there as you are treated with such hostility. The reception staff are cold, unwelcoming and rude. It really impacted our holiday and I’m safe to say I will never be returning there. It is a cute hotel with a lot of potential if they had the right staff team. Im sure you will have a lovely stay if you are without kids!

TripAdvisor users rated this property 5 out of 5

A Gem of Hotel

161jom (Leicester, United Kingdom) on Jan 27, 2023

This was our first visit to Barbados and we really struck lucky with the hotel. It’s a small hotel located on south coast. We booked an upgraded room which was lovely on the ground floor. The food at the hotel was amazing and we upgraded to full board ( our all inclusive ) for part of the holiday. The hotel is only a short ride on the Reggie bus to different resorts so easy to use and cheap at 3.50 BBD per person each way. We found most of the staff very helpful and polite special thanks have to go to John, Deborah and Shawn as well as Nikita, Tarisha and Amanda on reception. Thank you Butterfly Beach and hope to see u next year if not before.

TripAdvisor users rated this property 3 out of 5

Pros and cons

Nanasue14 (Manchester, United Kingdom) on Jan 25, 2023

For the price paid this hotel was fine nice pool areas and plenty of sun beds and being just steps from a beach was lovely. Our room was spacious with a balcony and was cleaned daily by a lovely lady I think she was called Wilma which is not something you see anymore. However having stayed at St Lawrence Gap on previous visits I personally found this hotel to be too far from anywhere if you wanted to just nip out for lunch or a drink and we had to use the buses to go out in the evening so a bit more planning was required. I totally agree with previous comments about the staff some were lovely and friendly others not so much in fact there were hardly any children at the hotel but when two young ones arrived I heard a member of staff say they should be kept on a leash not very nice when guests can hear.

TripAdvisor users rated this property 5 out of 5

Wonderful location

Graham P (Sawbridgeworth, United Kingdom) on Jan 25, 2023

Fantastic hotel and such a wonderful spot between 2 lovely beaches. 3rd visit to this hotel but would fully recommend. The Reef bar has 2 happy hours 12-1 and 5-6pm. 2 for one on lots of drinks. The food here is great as well. Karen gave us lovely service as did Jennifer. The bar staff and John are very good too. I had a small problem but this was addressed extremely well by Antoinette and very professionally. The Bajan night was great fun and the entertainer / singer was superb and everyone was dancing including the kitchen staff, security staff and the people serving. Well done for making our stay yet again a very memorable one. The prices here are pretty reasonable as well. Breakfast is great and the shop is well stocked with souvenirs. Reception staff are very helpful as well and the cleaning staff always bright and cheerful. It’s a very nice family run hotel and although not 5 star it gets a big 5 star thumbs up from us. I would recommend the Harlequin restaurant in St Lawrence gap and the Boat bar and grill on the left before Cheffette just before you get into Oistins. Go see the racehorses swim in the sea at Pebble beach Carlisle bay next to the Radisson in Bridgetown between 6-7am at sunrise. It’s well worth the early alarm call. Overall another fantastic holiday. Our first long haul after Covid

TripAdvisor users rated this property 1 out of 5

RIP OFF

rmnsd1 (Watertown, New York) on Jan 10, 2023

IF YOu Are From United States {or any other state) DO NOT GO TO THIS Hotel, They are a RIp off. The staff Can not keep the books and it will ruin your vacation. Also they have an employee(Ryan) there who is very unprofessional and they let him supervisor. Spend your money else where I would not recommend this Hotel at all. And the hotel old with mildew and I hope we don’t get sick. see the picture I’m adding below

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