We had the best trip, the food is amazing and the drinks are also very good. The workers at the resort are friendly are willing to help with any questions you may have. All of the pools have a different atmosphere with them, from music to a quiet pool by the greenhouse. Our favorite worker was Courtney he drove the bus to the airport and he had great insight into the island and made it more enjoyable. The perfect way to end the trip.
Beautiful & Amazing Vacation
Jul 04, 2022
This Resort & Swim Out Butler Suite was fabulous! Our butlers Aretha, Shannon Kay and Denise made our vacation an exceptional experience that we will never forget! Food was amazing, hospitality & Service was incredible! We will definitely be spending another vacation at this resort!
Jul 04, 2022
Incredible Vacation and Beautiful Resort! The swim out butler suite and our amazing butlers, Shannon Kay, Denise & Aretha made our vacation an experience we will never forget! The food and service were outstanding. We will definitely be back :)
Jul 02, 2022
Enjoyed the resort. Loved our butler group. Petrona is a rock start! Resort was pretty, pool was nice. It's not a beachy resort but the pools are steller. Food was good.
Thank you Petrona, Jamulah, and Kadeem for a great week!
Mr. David Guthrie
Mrs. Colette Dionne
Jul 01, 2022
We unfortunately had a bad experience. Being a five star resort and the money we spent on this holiday made the experience all the more disappointing. The pool opposite our room had brown foam, hair and debris floating in it. Everyone complained and they did get two staff members to clean it the next day, but that should never have happened. The waiting staff would bring the wrong starter and then tell you that is what you ordered and drop it in front of you and turn tail. We could not get into most of the restaurants. Every coffee machine at the restaurants weren’t working. I have no idea what that was all about. We waited over an hour and a half to be served, in one of the restaurants that was hard to get into, they did sit us at the bar first and apologised for the wait. When we finally saw a waiter he asked us, what dessert we would like and we said we haven’t even had a starter yet! The phone in your room doesn’t stop ringing in late afternoon. Finally worked it out that, it was the staff handling the photographs, that the resort hired to take your photo in the pool etc. They were wanting you to come down to reception and purchase them. I told them we had evaded him like the plague and hadn’t had any photos taken by him. Still the phone would not stop ringing! The room cleans were hit and miss, with the floor only being hoovered on the day before we were leaving. I recommend everyone book a smaller privately owned hotel and skip these huge concerns, where no one seems to care. Barbados is gorgeous and deserves to be explored, just not from a Sandals Resort!