Sandals Royal Barbados reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

3438 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Well worth the money

Louis S on Apr 12, 2024

I can’t say enough about the attentiveness and courteousness of the staff or the overall quality of the property. The grounds were elegant and well-kept and had the feel of a well manicured jungle. We had a swim up room, and I will never go to another Caribbean resort without a similar type room. We stayed at the Royal Sandals, which is directly adjacent to the original sandals. Guests from either of the resorts can use the facilities at either campus, and it is laid out so well that you really can’t tell when you’re leaving one facility and going into the other one. It’s essentially having two different resorts at your disposal. Another plus is that the resort was only a 15 minute ride from the airport. We thoroughly enjoyed our stay, and I would’ve given my review five stars were it not for the restaurants. The food was somewhat above average, though certainly not spectacular. The one thing I found to be totally unacceptable was the reservations system for our dinner meals. At the restaurants that require reservations for dinner, we were only able to get seating times at 5:15 or 8:30. It would seem to indicate that there are not enough restaurants to allow reasonable times for dining. For the money we paid, eating at 5:15, as we did on several nights, should be totally unacceptable to Sandals management as it was for us. That problem aside, we so enjoyed our time there that we have already made reservations for next year.

TripAdvisor users rated this property 5 out of 5

I loved every single minute!

Renee M on Apr 12, 2024

Best experience of my adult life! Food was great. Weather was amazing. The staff and employees were exceptionally friendly and efficient. I could not get over how clean and well kept the resort was. The beach was beautiful. Our Butlers were the absolute best!

TripAdvisor users rated this property 5 out of 5

Sandals Royal Barbados

Cherub131 (Ventnor City, New Jersey) on Apr 12, 2024

My husband and I LOVE Sandals Royal Barbados! The hotel, the grounds, and the rooms we had were beautiful each time we have been there. The food was excellent although sometimes the sevice was rather slow. And our butler, Tony was fantastic!! We have been to many Sandals properties over the years andthis has been our favorite.

TripAdvisor users rated this property 5 out of 5

Sandals All-Inclusive is in a category of its own

melissalQ1772OX (Saint Cloud, Florida) on Apr 11, 2024

We had a lovely time celebrating our 10th Wedding Anniversary at Sandals. The grounds are well maintained with an array of tropical and botanical flowers. Every staff member you pass acknowledges you with a warm greeting. A big shout out to Charles on the entertainment team, who took the time to personally speak to all guests to make sure they were having a good time, explain the various activities for the day and answer questions. Sandals offers several pools ranging from a lively atmosphere, roof top pool or quiet area with subtle relaxing instrumental music. Our favorite restaurant was Bombay. The food was incredible. The entire service team is on point. We enjoyed it so much, we had dinner there two nights in a row. Our server, Taleah, was a pleasant, hard-working young lady. The Manager, Darren, was friendly and well-poised during peak dinner time. Wish I would have caught the young man’s name who served the drinks because he was a super star too. (April 7th & 8th). There were many other amazing staff members. We also enjoyed the various evening events. Thank you for a memorable time. We hope to visit another Sandals resort again.

TripAdvisor users rated this property 5 out of 5

Wonderful Experience March/April 2024

Kevin M (Weymouth, Massachusetts) on Apr 11, 2024

After reading many very negative reviews, I worried that Sandals Royal Barbados would not live up to our expectations. We previosuly went to Grenada and Montego Bay. Contrary to reviews, my wife and I had a wonderful 8-night stay. We arrived on a Tuesday and within an hour of stepping off the plane, we were at the resort and introduced to our butler, Kadeen. I recommend filling out the Barbados Immigration Form online. Kadeen gave us an informative tour of the resorts and showed us to our room (PL1B #7516) just under the rooftop pool platform. The room was amazing - large and great ocean views. The butler service was just what we hoped for throughout the week. This was our first butler-level room. My wife and I have minimal needs. Our butler team (Kadeen, Tony, and Tremayne) secured our dinner reservations at our desired locations and times, provided a few in-room surprises (bubble baths and special snacks), and reserved lounges at the beach on the few days when we were not diving. Our meals were excellent. We generally got something quick at Cafe Paris in the morning before going to the dive shop. The Jerk Shack was excellent. We also liked the Caribbean BBQ and Italian themed lunch buffets. The best dinners were at Butch's Chophouse, Portafino's and La Parisienne. Butch's Steak & Seafood, Merry Monkey, and American Tavern dinners were good, not great. We liked the Merry Monkey for cocktails before dinners. The manager (Jack?) was incredibly welcoming. I never noticed a manager at any other restaurant during the week. We played snooker for the first time. We also liked Lover's Lane (bartender Nakeem) but several of the lanes were often not functioning and the electrnic scoring system never worked. The beach was a disappointment - small with minimal swimming space. We loved the large resort ocean floats that were in Grenada and Montego Bay, but these were missing at Barbados. Our favorite pools were on the Royal Barbados side - the rooftop pool and the one with the swim up bar. The infinity pool is huge and the clear edge by the ocean is awesome. Unfortunately some guests behaved like it was their first time away from their parents at summer camp. Overall, the staff throughout the resorts were very friendly and happy to provide service (bars, restaurants, and our housekeeper Barbara). There were some exceptions but that is to be expected. The staff at the dive shop was great. Jalissa, dive leaders (Ryan, Michael 1&2), and the dive boat crew (Captain Patterson) were all professional and welcoming. It is a pain to have to shuttle to Bridgetown to get on the boat but at least we were dropped off at the resort two days. The diving was generally very good. Our vacation was capped off with a very nice shuttle ride to the airport during which Ricardo provided a guided tour with many interesting facts of the island. I would definitely come back and would love to understand how/why other guests had such disappointing visits. The guy in front of me on the shuttle said it was a 3-star resort at best. I disagree vehemently.

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