Sandals Royal Barbados reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

2391 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing Vacation at Sandals Royal Barbados

RachelAndJohnR (Uniontown, Ohio) on May 16, 2022

We stayed in a butler-level room at Sandals Royal Barbados but thoroughly enjoyed both Sandals resort properties. It's really hard to tell where one resort ends and the other begins. We loved the large property and the variety of pools and restaurants between the two locations. Our favorite restaurant was Bombay, which really surprised us because we don't typically like Indian food. The service was great, and all of our food was excellent. We tried a lot of new things and were super impressed by all of them. We wish we could eat the naan every day! We can't believe there are any reviews giving this Sandals location less than 5 stars. Everyone we came across on the property was so friendly and helpful. In fact, the only rude people we came across on our entire trip to Barbados were other travelers at the airports and airport employees in the USA. Our butler team consisted of Shalanda, Rashida, and Annaleah. All three butlers were so sweet and helpful. They made our trip extra special for us and took care of everything we needed. Thank you, ladies!!!! We met Mia, the Front Desk Manager for both resorts, at the Sandals Select dinner. Mia was so nice to talk to, and it was obvious why she excelled and worked her way up into a management position at the resort. Everyone who works at the two resorts seemed very professional and friendly. The beach was absolutely beautiful, and we enjoyed spending quite a few days in the beach chairs. We appreciated that we weren't constantly approached by people trying to sell us things on the beach as we had been at Sandals Antigua. In fact, we were only approached once in Barbados by a very nice man selling bracelets, and he kindly left when we weren't interested in making a purchase. We also loved the pools, especially the pool on the Royal side with the swim-up bar. It was a calmer atmosphere than at the infinity pool and was a fun, relaxing place to hang out. Having visited Sandals resorts with and without butler service, we highly recommend the butler service. Although it costs more, you get a nicer, bigger room and the butler service is invaluable. It's fun to get to know the butlers, and they are so helpful when it comes to making dinner reservations. The resort was full when we were there, so we can see that it would have been difficult to get dinner reservations without a butler. However, if you are up by about 9:30am, you should be able to find a great location for chairs at the beach or at the pools. By about 11am, they're pretty full, though. We loved our trip and can't wait to go to another Sandals location, and to one day visit Barbados again. Thanks to everyone who made our trip great. We had a wonderful time!

TripAdvisor users rated this property 4 out of 5

Fabulous hotel and we were pampered. My only complaint is that some of the butler are very aggressive and mean spirited

453carola on May 15, 2022

We stayed in a swim up room, it was amazing. All of the restaurants were fabulous, our favourite was Bombay. The manager there was such a lovely man. Our room was cleaned regularly and the girl who kept it clean is called Tamara, nothing was a problem to her. On our second day at the resort I accidentally stood in front of a butlers bike , he shouted at me and was very aggressive, really upset me. I am always up and about very early which is just as well because if you want a bed on the beach front you need to be up early because the butlers are there by 7am reserving the beds. Most of the butlers are very nice but if you get in their way they can be very nasty. I was debating on which lounger to put my towel on and a butler grabbed the beds and told me to go away. I was annoyed that the worker at Sandals could not except tips but the Butlers could. I won’t go back to Sandals because of the nasty attitude of some of the butlers. It’s such a shame really because a party of 50 of us were going to book for next year, when we told them about the butlers we have all decided to go elsewhere. We did have a lovely holiday though apart from some of the greedy arrogant butlers

TripAdvisor users rated this property 5 out of 5

Royal Sandals Barbados

adamk199332 on May 14, 2022

Just stayed at the royal sandals in Barbados, it was far from disappointing. All the staff were friendly and also on hand to help with anything needed. The hotel blew us away far better than our expectation's. Food was excellent and the entertainment was brilliant. Medium Shaq is full of energy, he made sure no one felt out, he is a great laugh. 10/10 would go again

TripAdvisor users rated this property 3 out of 5

Doesn’t live up to the Sandals name

Travelingnurses2005 (North Carolina) on May 13, 2022

We’ve stayed at several Sandals resorts in the past but this was our first time at Sandals in Barbados. Every Sandals we’ve previously stayed at has been amazing and, sadly, this one just didn’t hold up to the rest. The GOOD: -Clean rooms, pools, beaches -Large variety of restaurants between the 2 resorts- the sushi restaurant was superb. -Neat amenities- rooftop bar and pool, infinity pool, bowling alley -Beautiful resort and beach -well stocked in room bar The BAD: -Service. I can’t say enough about how terrible the service was throughout both Barbados resorts. Unbelievably slow and oftentimes rude. There’s island time and then there was whatever the staff here was on. -Restaurant reservations. Impossible to get without a butler. You can sometimes manage a 5:30pm or 9:30pm slot. -The food. Very hit or miss. Butch’s steakhouse overcooked my steak and undercooked my husband’s. The lobster was very dry. Several restaurants served us cold food. The scrambled eggs tasted like gooey, chunky chemicals. -The drinks. Made very differently depending on who made them. Several bars were out of key ingredients (bananas, flavored rum, baileys) for drinks on their menus. This happened several days in a row. -The prices. Resort shop was outrageously expensive, which is not completely unexpected but they seemed more than the usual. Tours were also very expensive. -The beach is not private so we were often approached by people selling tours

TripAdvisor users rated this property 5 out of 5

Excellent stay

whitp100 (Newcastle upon Tyne, United Kingdom) on May 11, 2022

We stayed for 10 nights in a Royal Seaside swim-up room in Opaleye building (8109). Room was perfect with an excellent supply of drinks in the minibar which were restocked daily. Only went to one of the larger pools once as we were happy relaxing on our patio with swim-up. Great Choice of restaurants. Difficult to say which was our favourite because they were all great. Staff were great - particularly the lady who cleaned our room and the guy who restocked our minibar (sorry didn’t get their names). Beautiful, well maintained gardens and surroundings. The only negative was that the bars regularly ran out of premium brand drinks and certain wines. We almost cancelled this holiday due to poor service on our previous visit in October but thanks to the excellent customer service from we received from Dexter on our previous visit we decided to come back - and so pleased we did.

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