TripAdvisor Traveler Rating

Repeat guest to this hotel! If you want to have a relaxing time in a lovely environment with the best staff looking after you, this is the place to go. I look forward to returning every time! The hotel is well managed and staff so welcoming and nothing is too much trouble. I have been lucky enough to return here year after year and it gets better every time! This time we had an ocean family suite room again which has excellent views over the beach, and is a spacious well laid out room with separate bedroom. Mini bar was stocked with soft drinks daily at our request. Staff - from those who greeted us on arrival through to the manager could not do enough for us. It would be unfair to name anyone in particular but so nice to see staff again we have got to know over the years! There are a number of restaurants providing different options. I can recommend UMI and would say it’s in my top 3 of my favourite restaurants ever. The executive chef at the hotel is approachable and nothing is too much trouble if you want something not available. He is a great character! This hotel has evening entertainment but what is nice is this finishes at 2200 each evening. Those who want to carry on can move to the lazy mongoose bar on site for a few more hours but it means those who wish to have a quiet time from then are able to do so. I get it that’s not for everyone but it is something I think the hotel has got this spot on! Can’t wait to return again in a few months! Thanks Morgan, you should be so proud of what you and your team have produced and we can all enjoy!

This was our 2nd visit to Sugar Bay, the 1st time being in 2019. We were really happy to have a room with a Pool View, it was very spacious with a good sized Bathroom. We noticed that the Bar had been moved nearer the beach to create a larger entertainment area during the evenings. During our stay we were able to attend the horse race meeting, with the hotel providing transport and use of the Sponsor’s Box including drinks and food. Everyone really enjoyed the afternoon. We enjoyed eating at all 3 restaurants ( Buffet and 2 speciality). The food was very varied, lots of choice and all of a high standard. The choice of drinks was excellent, beer, wines, cocktails, and of course Mount Gay Rum! The staff were amazing, worked really hard, especially in the restaurants and bars which were very busy at times. The level of customer service was amazing, everyone was helpful and always smiled and engaged with us We could mention so many staff, but in particular want to give a big shout out for Yeshandae, Kay and of course the Egg Lady at Breakfast! We look forward to our next visit.

Friendly staff, pretty location, relaxed vibe. Great bars and the beach restaurant Colin’s was terrific as was Blush cafe. What detracts from a 5 star experience: - the live music when dining at the Japanese restaurant was very loud and intrusive - early morning rush to reserve beach chairs. The beach is big enough and there are enough chairs, however this practice is tolerated which is a shame - ill mannered buffet pirates filling large ziplocks with food. Really? Embarrassing.

Visited sugarbay in a day pass to visit family to celebrate a 65 birthday. Let me start by saying it embraces the island culture. It's a nice intimate sized hotel with friendly staff at every turn. My family and I arrived on a day pass and was immediately checked into the resort so we could began our day with the rest of my family we were meeting there. This was one of the most exciting times we have had as a family. We ate lunch on the beach (very good), had drinks at the main beach bar and then enjoyed every aspect of the sugar bay beach. The beach is beautiful here, sand, water, plenty of beds, it was wonderful. We had dinner reservations at a restaurant on the island which my bro and I were surprised to be included on the birthday dinner as well. The staff was amazing, the food was excellent, the atmosphere was on point. We later returned to sugar bay to chill with our family in their very large room for a while. It was the perfect getaway. Lastly our driver took us to the most on point place on the island, there were late night bars, dancing food trucks, everywhere you turned there was excellence Our trip to Barbados turned into one of my most favorite places and I truly enjoyed my time on the island. I'm crazy about Mexico's beaches, it's my second home, I also love the Dominican Republic, but I can honestly say Barbados has definitely hit my top three places to visit. I will be going back..

We spent a week at this lovely hotel and would definitely stay again! Staff were exceptional- nothing too much trouble, always smiling. Food was lovely, all inclusive buffet had a great choice. The beach was super, we had rough seas and it was quite windy while we were there, but as the beach is sheltered we were still able to swim every day unlike a lot of the hotels/beaches. We had a standard room which was very nice and clean. Evening entertainment was great, quality singers. Couldn’t fault the hotel, loved it ??