Overview
The Crane is set on world-famous Crane Beach, which has been named one of the "top 10 beaches in the world" by Lifestyles of the Rich & Famous. The Crane combines elegance, old world charm and incredible natural beauty. Guests feel they have retreated to a spot on earth where life is truly simpler.
Other fees include
- Barbados Government Room Rate Levy
Check in
4 p.m.
Check out
12 p.m.
Rooms
252
Inclusions
- Round-trip airport transfers
- Free internet
- All taxes
Rooms
Amenities
Location
Reviews
Stunning beach, glorious pools, and excellent service
31samaras (Sydney, Australia) on Dec 07, 2024
Where do I start? This place is amazing. Stunning beach; glorious pools with quite the social scene; huge, clean rooms, and plenty to do around the resort. Breakfast buffet was plentiful and delicious. Most importantly, the service was excellent - the staff make this place what it is. They helped me out a number of times in ways I cannot repay.
The truth -SORRY
michaelgriffiths (cardiff,wales) on Dec 06, 2024
I haven’t written a review for sometime but feel compelled to do so on this occasion, with the small hope of things surely can improve, in any organisation There are strong staff members and poor staff members , what you can’t have is when the poor outweigh the strong which is clearly the case within the crane, yes there are some really good stuff members but they are dragged down by too many really poor ones, some in particular quite passive aggressive. Let’s start with the air-conditioning in the room ,yes it is slightly improved but for this you dare not open the windows or even open the blind to leave any sun in ,as the air-conditioning is so poor it takes so long ,to get down to a stickable temperature, take into account that you’ve paid for a Seaview ,that you dare not enjoy. Oh yes, I forgot they had they charge you for the air-conditioning as well. I have to share with you my experience at the carriage house, when I initially stood at the pedestal to await to be shown to a table for 10 minutes, then one hour later I was told the food would be eight more minutes, over 20 minutes later the food had still not appeared , so after 90 minutes from entering the carriage house me and my family eventually gave up, no it was not super busy and no it was not understaffed in reality. It was quite pathetic, sorry for my honesty. To round off my day my family and I visited bar 1887 this evening and sat at the table right by the entrance near the singing duo and witnessed 4 to 5 staff members just stood by the bar for 10-15 minutes and not one of them approached us to take a drink order , not only is this terrible customer service but also terrible business as this lost profit would surely help the crane to improve, we eventually after not being approached just got up and have not come back to a room, I hope that someone of a authority and influence within the crane could not just answer this with the standard answer but actually implement actions to improve things please , I really mean this as I’ve been coming to the crane for over 16 years
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