TripAdvisor Traveler Rating

A great hotel. The snorkeling was fantastic. The personal were all very friendly. The room was also very Nice and clean also the bathroom. Ik is a short walk to Kralendijk. Everything is very good. Also the restaurants are very good. I recommend this hotel to all of you

Don't be swayed by negative reviews of this resort. We were upgraded into a generously spacious oceanview room equipped with all the amenities we needed. AC was working and efficient. The water pressure in the shower was sufficient. There was a smart TV with cable and Netflix. Housekeeping did an excellent job making our room each afternoon. Located on the Calabas Reef, the resort provided excellent snorkeling with no waves or currents. Fish were abundant and we could even see them while standing or sitting in the beach bar. There are two freshwater swimming pools, which we never used because we snorkeled off the pier every day. Ample shade is provided by the cabanas on the beach bar and the deck, and the view is nothing short of spectacular. Moreover, the resort is a convenient 5-minute walk to downtown Kralendijk where all the restaurants and bars are. No need for a car. It was so peaceful with no loud noises or banging music. Each morning, we were greeted by the soothing symphony of crashing waves and chirping birds. All the staff were friendly and happy to help you at this resort – I repeat, you will not find anywhere a staff as friendly and happy to help you. We had the most relaxing vacation in this resort. If possible, I would give them more than 5 stars and recommend it to all my family and friends.

TIPS for what to order at the restaurants. Chicken sate, Buddha bowl, mahi when it is the special fish, and the special vegetable soup. All of these are flavorful, and well prepared. The breakfast buffet is also very good. Other reviewers are not kidding about the good snorkeling right at the resort. There is a fun, big variety of fish. They are tame, compared to other places I have been. They let you get very close. I highly recommend taking a snorkel tour with Woodwind, which is right on-site. One thing I noticed is how heavenly quiet it is at the resort. No thumping party music, thank God. No drunk, shouting Americans. Just the ocean waves, the wind in the palms, and the birds. If the resort makes just a few small changes it would become a legitimate four star resort in my opinion. 1: Offering food and beverage service at the pools, the ocean view deck near the south pool, etc. Having staff to make those runs would pay for itself in food and drink orders I am sure! I for one would never have left the resort for food or drink, if they did this. 2: The very small details. Things like: at the south pool, at the shower, the sprayer hose is missing. In the room, the shower pressure can be a trickle. And a bit more attention to cleanliness. Several times, I saw garbage that was not attended to. For example a discarded cup that some jerk stuffed into the potted landscaping between the beach area and the casino. When I noticed it was still there 24 hours later, I threw it away myself. Many of the lounge chairs are stained. At least one of the hammocks has stains that do not bear describing. These are small matters. The resort is doing everything else right! I am still at the resort but I am already planning my return! :)

The front desk was lovely! But other than them, and Rodney (?) at the Beach Bar, the employees were mostly so unfriendly for no reason. We are friendly people, so we said hello to everyone working at the resort. But the employees looked away or did not respond, or answered only reluctantly. ** Special mention must be made for the security guards, who are VERY unfriendly. EVERY ONE of them stared at us like they wanted to kill us. So unnecessary. The employees also violate the peace of the resort by having personal conversations on their phones, loudly and on speakerphone, while they are next to guests who are trying to relax, and while standing outside their rooms. We experienced this several times a day with different employees. The food was just okay. Ingredients and preparation are blah. The hallways are not kept clean, so that when you open your guest room door, all the gross dust and other stuff blows into your room. Seeing the fish in the water right outside the rooms and restaurants is great. Housekeeping did a good job. Overall it is not worth the price. For the same cost you can get much better food and service in Aruba.

What a great experience on Bonaire ! From The moment you arrived you get welcome by friendly staff with a great smile At the front desk you get the best service by Otmar who help you daily with great experience and best attitude. Then you get Ginella manager who is attentive to all details from front desk to accommodations and any other detail you need, an amazing woman with the best attitude friendly and ready to help you anyway she can. Then you have daily amazing breakfasts with Ricardo who takes care of any detail you may need at the table and greet you with such positive attitude that you start the day with a great smile. Then you go to the dive shop( for any snorkel or diving needs) and you find Poppy who is more than amazing she finds what you need help you with any detail has the best customer service I encountered in any dive shop on the world they couldn’t get a more efficient and helpful person there The deluxe rooms recently renovated with every perfect touch with great views of the ocean made you feel you are in the best vacation ever. Then you meet the Manager a wonderful woman Celine with a great personality and make sure every customer has a great experience and is very happy there. I can’t get better experience any where else. There is many resorts in Bonaire but not as great as this one. You will not find anywhere a staff as friendly and happy to help you as this resort. I give them more than 5’. I recommended to all my friends family and customers.