All inclusive

Dreams Vista Cancun Golf & Spa Resort

Playa Mujeres 5.0

Overview

Dreams® Vista Cancun Golf & Spa Resort, a contemporary family resort, is perfectly set in the exclusive gated community of Puerta del Mar, adjacent to Puerto Cancun Golf Club and Shopping Center. This resort boasts 416 luxuriously equipped rooms, all with a modern and stunning architectural design and breathtaking views of the Caribbean Sea and nearby Isla Mujeres. A relaxing world-class Spa by Pevonia® featuring breathtaking views and an exclusive rooftop pool along with countless daytime activities and exciting nightlife, makes this a must-stay destination. Guests can enjoy three swimming pools, two surf pools and an engaging splash water park for kids.

Added value

Guests staying at Dreams Vista Cancun Golf & Spa Resort can enjoy dinner and live entertainment at participating sister properties.

While dinner and entertainment are complimentary, you will be responsible for your roundtrip taxi fare and all gratuities. Important to note is that this program is good for one evening and the visit is not to be considered as a day pass. 

Restrictions and blackout dates do apply.

Other Fees: Paid directly to the hotel.

Rooms

416

Rooms

Deluxe Ocean View
479 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean View
479 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks

Preferred Club Deluxe Ocean View
479 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Deluxe Ocean View
479 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks
Additional details

PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool

Preferred Club Corner Suite Ocean View
753 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Corner Suite Ocean View
753 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks
Additional details

PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool

Preferred Club Deluxe Ocean View Plunge Pool
517 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Deluxe Ocean View Plunge Pool
517 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks
Additional details

PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool

Deluxe Family Suite Ocean View Two Bedroom
958 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Ocean view
  • No more than 6 guests in the room
Deluxe Family Suite Ocean View Two Bedroom
958 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks
Additional details



Preferred Club Deluxe Family Suite Ocean View
958 square feet
  • 1 king bed, and 1 sofa bed, or 2 queen beds
  • Ocean view
  • No more than 6 guests in the room
Preferred Club Deluxe Family Suite Ocean View
958 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks
Additional details

All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:

  • Personalized check-in and check-out
  • Special concierge service
  • Preferred Club suites in premium locations
  • Upgraded mini-bar
  • Pillow menu
  • Complimentary newspaper in-suite every day (English or Spanish)
  • Private Preferred Club Lounge
  • Daily à la carte lunch in Bluewater Grill Restaurant
  • Gaming consoles menu available upon request and subject to availability
  • Exclusive spa privileges
  • Complimentary access to hydrotherapy circuit (one day per stay)
  • Access to the exclusive adults-only Preferred Club rooftop pool

Preferred Club Deluxe Family Suite Ocean View Plunge Pool Two Bedroom
1034 square feet
  • 1 king bed, or 1 queen bed
  • Ocean view
  • No more than 6 guests in the room
Preferred Club Deluxe Family Suite Ocean View Plunge Pool Two Bedroom
1034 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks
Additional details

All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:

  • Personalized check-in and check-out
  • Special concierge service
  • Preferred Club suites in premium locations
  • Upgraded mini-bar
  • Pillow menu
  • Complimentary newspaper in-suite every day (English or Spanish)
  • Private Preferred Club Lounge
  • Daily à la carte lunch in Bluewater Grill Restaurant
  • Gaming consoles menu available upon request and subject to availability
  • Exclusive spa privileges
  • Complimentary access to hydrotherapy circuit (one day per stay)
  • Access to the exclusive adults-only Preferred Club rooftop pool

Preferred Club Premium Suite Oceanview King Hot Tub
603 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Preferred Club Premium Suite Oceanview King Hot Tub
603 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Twice daily housekeeping
  • Steam Iron
  • Ocean view rain shower and double vanity sinks
Additional details

PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool

Amenities


Location

Address
Lote 1-03, Manzana 12, Supermanzana 84, Playa Mujeres, Quintana Roo, 77520, Mexico
Lote I-03, Manzana 12, Supermanzana 84

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.3
  • Rooms 4.5
  • Service 4.6
  • Value 4.4
TripAdvisor users rated this property 2 out of 5

Unsatisfactory Resort

Kyle D on Jun 07, 2025

This has been, without question, the most disappointing and underwhelming resort experience I’ve ever encountered. While the views and rooms are visually impressive, the overall stay is completely overshadowed by the resort’s shockingly poor service and apathetic staff. From the outset, the hospitality has been unacceptable. Staff members consistently displayed a dismissive and indifferent attitude when taking orders, refilling drinks, or responding to simple requests such as condiments. At one point, we requested additional beers, only to receive them 15 minutes later after reminding the waiter twice. This delay wasn’t due to high volume; the restaurant was practically empty, and the server was standing idly by. This pattern of negligence extended across every restaurant on the property. Orders were taken slowly, meals arrived with frustrating delays, and the lack of attentiveness disrupted the dining experience altogether. It’s a consistent trend that’s well documented in other guest reviews that this resort is plagued by a systemic issue of poor hospitality and abysmal customer service. To make matters worse, the hotel damaged my uncle’s luggage. We explained that the bag was intact from the airport to the shuttle, and that it was handled with care. Upon arrival, all luggage was lined up in a stable position on the driveway before being moved into storage. However, by the time it was delivered to his room, one of the wheels was completely broken. Instead of taking responsibility, the hotel insisted on a three-day “investigation” to determine liability which is the same entire length of our three day trip. This response is not only dismissive but reflects a complete lack of urgency, integrity, and accountability. For a resort operating under the Hyatt name, I expected professionalism, efficiency, and courtesy. Unfortunately, the reality is a stunning lack of all three. A beautiful location and well-appointed room mean very little when every interaction with staff leaves you frustrated and disrespected. Hospitality should be the heart of any luxury resort but here, it’s glaringly absent. Rooms: 3/5 | Service: 1/5 | Location: 3/5 Rooms The rooms were poorly maintenance. The trash bins didn’t have trash bags in them ready, the floor had paint that was chipped all over the floor, and the ceiling where the water sprinklers are had chipped paint that caused the dirty floor. They didn’t clean it well to prepare for our stay.

TripAdvisor users rated this property 5 out of 5

Breath taking and awesome experience

Alpesh P on Jun 06, 2025

Our stay was very pleasant experience with great team of Hyatt. We have had a special requirement for food due to allergies of my family. Manger Carlos with chef Manuel Leonardo, hostesses Vanessa, Cielo, Yuridia and Kimberley and waiters: Gabriel,Noe, Avenamar, Jesus were able to help us in fulfilling all our needs! I want to thank you for their hospitality ??????

See More

Vacation Offers

  • Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.

    Punta Cana, Cancun, Montego Bay, St. Martin – St. Maarten, Riviera Maya, Tulum, Cozumel, Huatulco, Puerto Vallarta, Liberia, Los Cabos, Curaçao, Ixtapa

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.