Overview
Dreams® Vista Cancun Golf & Spa Resort, a contemporary family resort, is perfectly set in the exclusive gated community of Puerta del Mar, adjacent to Puerto Cancun Golf Club and Shopping Center. This resort boasts 416 luxuriously equipped rooms, all with a modern and stunning architectural design and breathtaking views of the Caribbean Sea and nearby Isla Mujeres. A relaxing world-class Spa by Pevonia® featuring breathtaking views and an exclusive rooftop pool along with countless daytime activities and exciting nightlife, makes this a must-stay destination. Guests can enjoy three swimming pools, two surf pools and an engaging splash water park for kids.
Guests staying at Dreams Vista Cancun Golf & Spa Resort can enjoy dinner and live entertainment at participating sister properties.
While dinner and entertainment are complimentary, you will be responsible for your roundtrip taxi fare and all gratuities. Important to note is that this program is good for one evening and the visit is not to be considered as a day pass.
Restrictions and blackout dates do apply.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Rooms
416
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited-Luxury®
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Smoke-free
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Plunge Pool on the Terrace
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- No more than 6 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 5 children
- No more than 6 guests in the room
- Ceiling fan
- Smoke-free
- Features two connecting rooms: one Deluxe Ocean View with a king size bed and a second Deluxe Ocean View room with two queen beds.
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- No more than 6 guests in the room
- 1 king bed, and 1 sofa bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 5 children
- No more than 6 guests in the room
- Ceiling fan
- Smoke-free
- Features one Preferred Club Deluxe Ocean View room with a king bed and a Preferred Club Deluxe Ocean View room with two queen beds
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
- Personalized check-in and check-out
- Special concierge service
- Preferred Club suites in premium locations
- Upgraded mini-bar
- Pillow menu
- Complimentary newspaper in-suite every day (English or Spanish)
- Private Preferred Club Lounge
- Daily à la carte lunch in Bluewater Grill Restaurant
- Gaming consoles menu available upon request and subject to availability
- Exclusive spa privileges
- Complimentary access to hydrotherapy circuit (one day per stay)
- Access to the exclusive adults-only Preferred Club rooftop pool
- 1 king bed, or 1 queen bed
- Ocean view
- No more than 6 guests in the room
- 1 king bed, or 1 queen bed
- Ocean view
- Minimum 1 adult, maximum 5 adults
- Maximum 5 children
- No more than 6 guests in the room
- Ceiling fan
- Smoke-free
- Features one Preferred Club Deluxe Ocean View Plunge Pool room with king bed and a Preferred Club Deluxe Ocean View Plunge Pool room with two queen beds
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
- Personalized check-in and check-out
- Special concierge service
- Preferred Club suites in premium locations
- Upgraded mini-bar
- Pillow menu
- Complimentary newspaper in-suite every day (English or Spanish)
- Private Preferred Club Lounge
- Daily à la carte lunch in Bluewater Grill Restaurant
- Gaming consoles menu available upon request and subject to availability
- Exclusive spa privileges
- Complimentary access to hydrotherapy circuit (one day per stay)
- Access to the exclusive adults-only Preferred Club rooftop pool
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- TV
- Twice daily housekeeping
- Steam Iron
- Ocean view rain shower and double vanity sinks
PREFERRED CLUB
All Preferred Club suites offer preferred status, upgraded amenities and upgraded services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
o Preferred Club suites in premium locations
o Upgraded mini-bar
o Upgraded bath amenities
o Pillow menu
o Complimentary newspaper in-suite every day (English or Spanish)
• Private Preferred Club Lounge
o Daily continental breakfast service
o Afternoon hot and cold hors d’oeuvres
o Exquisite desserts and fine liquors
o Complimentary computer access
• Exclusive dining or bar access
o Daily à la carte lunch in Bluewater Grill Restaurant at rooftop area
o From 10 a.m. - 5 p.m. exclusive access to Bar 360°
• Gaming consoles menu available upon request and subject to availability
• Exclusive spa privileges
o Complimentary access to hydrotherapy circuit (one day per stay)
• Private Preferred Club beach area with butler service
• Access to the exclusive adults-only Preferred Club rooftop pool
Amenities
Main Entrance
Infinity Pool
Himitsu restaurant
Mi Lucrecia restaurant
World Cafe restaurant - buffet
Coco Café
Portofino restaurant
Wine Cellar
Rendezvous Bar
Splash park
Location
Reviews
TripAdvisor Traveler Rating
Unsatisfactory Resort
Kyle D on Jun 07, 2025
This has been, without question, the most disappointing and underwhelming resort experience I’ve ever encountered. While the views and rooms are visually impressive, the overall stay is completely overshadowed by the resort’s shockingly poor service and apathetic staff. From the outset, the hospitality has been unacceptable. Staff members consistently displayed a dismissive and indifferent attitude when taking orders, refilling drinks, or responding to simple requests such as condiments. At one point, we requested additional beers, only to receive them 15 minutes later after reminding the waiter twice. This delay wasn’t due to high volume; the restaurant was practically empty, and the server was standing idly by. This pattern of negligence extended across every restaurant on the property. Orders were taken slowly, meals arrived with frustrating delays, and the lack of attentiveness disrupted the dining experience altogether. It’s a consistent trend that’s well documented in other guest reviews that this resort is plagued by a systemic issue of poor hospitality and abysmal customer service. To make matters worse, the hotel damaged my uncle’s luggage. We explained that the bag was intact from the airport to the shuttle, and that it was handled with care. Upon arrival, all luggage was lined up in a stable position on the driveway before being moved into storage. However, by the time it was delivered to his room, one of the wheels was completely broken. Instead of taking responsibility, the hotel insisted on a three-day “investigation” to determine liability which is the same entire length of our three day trip. This response is not only dismissive but reflects a complete lack of urgency, integrity, and accountability. For a resort operating under the Hyatt name, I expected professionalism, efficiency, and courtesy. Unfortunately, the reality is a stunning lack of all three. A beautiful location and well-appointed room mean very little when every interaction with staff leaves you frustrated and disrespected. Hospitality should be the heart of any luxury resort but here, it’s glaringly absent. Rooms: 3/5 | Service: 1/5 | Location: 3/5 Rooms The rooms were poorly maintenance. The trash bins didn’t have trash bags in them ready, the floor had paint that was chipped all over the floor, and the ceiling where the water sprinklers are had chipped paint that caused the dirty floor. They didn’t clean it well to prepare for our stay.
Breath taking and awesome experience
Alpesh P on Jun 06, 2025
Our stay was very pleasant experience with great team of Hyatt. We have had a special requirement for food due to allergies of my family. Manger Carlos with chef Manuel Leonardo, hostesses Vanessa, Cielo, Yuridia and Kimberley and waiters: Gabriel,Noe, Avenamar, Jesus were able to help us in fulfilling all our needs! I want to thank you for their hospitality ??????
Vacation Offers
-
Enjoy the world-class amenities and unsurpassed personal service that the resorts offer as part of the Endless Privileges®, Unlimited-Luxury® and Unlimited-Fun® offerings.
Punta Cana, Cancun, Montego Bay, St. Martin – St. Maarten, Riviera Maya, Tulum, Cozumel, Huatulco, Puerto Vallarta, Liberia, Los Cabos, Curaçao, Ixtapa
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
