Dreams Vista Cancun Golf & Spa Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

1576 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

The best!

Darkanna O on Jan 30, 2023

My brothers wedding brought me to Dreams Vista but the incredible staff will keep me coming back! Our room was great and concierge helped us tailer it to our tastes and our housekeeper Lucillme kept it as on point as her fire makeup! She noticed our quarks and kept us in comfort all week. The entertainment team was a game changer to our stay. From Zumba, water aerobics, karaoke or Mariachi night they were always helping keep up the good times. Special thanks to Erik and Brian! They became genuine friends. Rubi, Chris, Daniela, Henry, Moses + Jess- you guys are amazing! You made the morning swim the best part of an epic day every day. Jorge bartended the wedding and made sure I never needed to wait for a refill. Special thanks to - Erik and Bryan <3 Jesus at at the infinity pool! Benjamin was clutch with a last minute request for the grooms men. Susana who helped us book our tour to Chichen Itza and holy crap was it incredible! Ana - who made our spa visit ?????? Carlos +Noe in the premium bar - way to crush it. Reynaldo - you literally dove out of the background of a picture we were trying to get. Seriously you went above Marlena - thank you for keeping us in thriving at the world cafe every time. Erica - helped us with an unorthodox toast when we all got to the shuttle on time. So so so many more I didn’t get the names written down. Thank you all ???? A few tips to fellow travelers to - Get your change for tips all at once from the front desk. It’s saves so much time. Go premium - it’s hella worth it. We didn’t but we should have asked for a second porch comfy chair to watch the sunrises. The mini buffet at the premium bar is the best one there for quick bits or snacks to pack. Explore the pillow menu Do hibachi one night. Our cook was incredible but I lost his name. With premium do the free spa treatment on your last morning and leave feeling like a marshmallow.

TripAdvisor users rated this property 5 out of 5

Great relaxing holiday!

I9235JJdenisew on Jan 29, 2023

Stayed here for 2 weeks with my partner, in January. It was the ideal relaxing break. Yes, it is true: the beach is small, the hotel is far from the hotel zone (approx $80 return taxi ride), things wind down pretty quickly in the evening, and it can be windy. However, the food, drink, staff and amenities were perfect. Come here if you want a relaxing time by the pool, with a good choice of restaurants and great drinks. Try somewhere else if you want a large white sand beech, and a lively night time atmosphere.

TripAdvisor users rated this property 2 out of 5

1st & last stay.

ambgcapital (Fort Lauderdale, Florida) on Jan 29, 2023

Staff & service was great! food was poor at best. Portions were pathetically small. Hotel didn’t have a good vibe all together. I wouldn’t recommend. Layout is awful. If any party is happening during your stay you can forget about a peaceful dinner… all & all not the best experience we have had. Much better off staying in the hotel zone if going to Cancun

TripAdvisor users rated this property 4 out of 5

Friends wedding at Dreams

17brittanyt on Jan 25, 2023

We went to dreams for a friends wedding. Trip guy assisted us with booking etc which was great! It was a large group of people. First of all the wedding was beautiful, held in the palapa over the water. The reception was held outside, the DJ was excellent. The dance floor was super fun, the buffet food was excellent with lots of Options. Great service etc. as a guest/someone in the wedding party I would recommend it for a wedding. In general, we typically pick adult all inclusives. However, the dreams hotel exceeded our expectations. Bear in mind it is a high-rise and does not have a sprawling resort feel which is different than a lot of other resorts. Everything is close by though, which is very convenient, do not have to walk far to get places, very compact resort. We had an ocean view master suite which was amazing, the room had a living room, 2 bathrooms and a plunge pool on both sides of the balcony. The walls were all windows with direct ocean view. Would highly recommend that level room. That room was part of the preferred club, which gave you access to the rooftop adults only pool. The pool was excellent, we had a large group, and the service up there was phenomenal. We had Jesus and Fernanda helping us and they were the best. One pool complaint is, if you wanted to lay in the sun, without being in the pool, there were not many spots to do so, this would be a con for me if I wasn’t with a large group physically in the pool. All of the drinks were good. As far as the food, we did the new vista prime restaurant for dinner twice and it was really good food. However, the service was just OK, a lot of things did not come out as requested. we tried hibachi which was fun. Had the blue water grill for lunch by the pool which was quite good especially for lunch food. Had the buffet for breakfast, no complaints. The room service menu is somewhat small but it’s convenient. Have definitely seen better. The check in process in the preferred club was extremely slow, this should be improved.

TripAdvisor users rated this property 5 out of 5

Great stay, kind people.

Carol K on Jan 25, 2023

They provided a great experience during our stay. Food was excellent as we rried a variety of options. We really appreciated their hospitality and will definitely see Daniel Mi Lucrecia and the team at the restaurant again.

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