TripAdvisor Traveler Rating

Hello all, We spent 5 nights at the Dreams Vista Cancun Golf & Spa Resort. Overall, our experience was OK—not bad, but certainly not outstanding. While the resort offered a decent package of restaurants and services, it didn’t quite meet our expectations based on previous stays at other all-inclusive locations. If you’re considering this resort and don’t have much prior information, it’s best to manage your expectations. Some reviews come from guests experiencing all-inclusives for the first time, so their reference points may differ. Here’s a summary: The real standout here was the staff—they were consistently friendly, welcoming, and helpful throughout our stay. We genuinely enjoyed interacting with them. Bar service was prompt, and the drinks were good. The staff also did an excellent job keeping the property and beach areas clean and inviting. For staff alone, I would give them 5 stars (out of 5). If you’re hoping to play golf at the nearby course, keep in mind that feedback from other guests indicates the course was in poor condition and not recommended. While I didn’t play myself, a group we spoke with chose to book elsewhere after their experience. Note that the golf course is not managed by the resort, so check detailed reviews prior to booking a round. There are other options in the area. Overall, based on a golfer’s perspective: 2 stars. The location works well enough, but don’t expect to find much within walking distance for exploring. If you want to see more of the area, you’ll likely need to rely on Uber or a cab. I did walk around and enjoyed learning about the local culture, though it turned into a 10-mile trek. Overall: This part is subjective. No rating. The biggest letdown was the restaurant dining. While we’re not picky eaters, we do appreciate good food. The buffet offered plenty of choices, so you’ll likely find something suitable for adults and kids alike. I had breakfast there daily and ate dinner a couple of times. It was fine—not memorable, but not disappointing either. Once again, the staff was great. Just keep expectations realistic for buffet dining. Overall: 4 stars Restaurants. We tried both the Asian and Italian restaurants. The Asian restaurant was acceptable—the food matched our expectations, but nothing stood out as exceptional. Our friends paid extra for the grill table (steak and lobster for $25), but they regretted the expense, feeling it wasn’t worth the additional cost. Overall: 3.5 stars (excluding the grill table) The Italian restaurant was a real disappointment for us. The service was excellent, and our server was attentive and well-deserving of a generous tip. The basics—salad, bread, calamari, and included wines—were fine. However, the beef entrée I ordered was so poor in both taste and presentation that I couldn’t tell what cut it was, or even if it was real beef. My friends tried it and agreed it tasted like a processed meat product rather than actual beef. The other dishes were just OK; nothing impressed us. Overall: 2 stars.

This is all-inclusive* wink wink. they upcharge you at every place they can. will attempt to overcharge you at checkout. rooms are ok, food is tasteless. overall I will not be going again or recommending this place

This resort is beautiful. Very clean, the food was excellent and they have plenty of options to choose from. The staff was amazing, especially Ruby who participated in many fun events with our family. Highly recommend this resort for a relaxing family vacation.

Great resort. Very friendly and helpful. I lost something important to me. Long story but they sent people in with gloves and search twice every inch. Never found the item but big thanks!!!!

Our whole family of 15 went to celebrate our granddaughter's 15th birthday. It was kind of cool some days. The only heated area was the jacuzzi but the children weren't allowed, Also the kids waterpark was always cold since it's in a shaded area. Our 2,4 and 8 year old grandchildren weren't able to enjoy it. The resort was crowded, you could never get a lounge chair. The food was good but not great. The beach area was small and had a lot of seaweed.