TripAdvisor Traveler Rating

Great family trip! VIP check-in was quick and easy; Jose and Amando at the VIP bar were incredible! Not as many food options as the larger resorts and the no reservations/waitlist only approach for dinner made it difficult to make evening plans. Overall a good experience but will seek larger resort geared more toward older children/adults next time. Youngest in our group was 11, most were teens and they quickly ran out of things to do.

The staf is amazing ! They make sure everyone enjoy their trip and they make sure to know you. Andrea is one of the best employe there ! She is kind and carry. I would definitly come back just to see her. Also, there is Miguel. Je is the best waiter! He make sure yo come back when our drinks were finish. Thank you Andrea and Miguel for everything !

Our family of 8 had a wonderful time. Rooms were immaculate. The hotel was always clean and staff were friendly and available. Beach is beautiful, though the water can get a little rough at times - the lifeguards are super attentive. Pools were nice. Kids areas and Camp Alltra always offered something fun to do. Daily updates via the app provided a good schedule of daily adventures. We all found the buffet to have a lot of great options for everyone. The restaurants were all very nice, but yes, it can be difficult to get a reservation. Shout outs to: Cande on the Beach, Ricardo at the bar, and Giovanni at the restaurants for your extra attention and assistance (Ricardo, special thanks for your knowledge of the wines and the history of the area). The staff really make this place extra special. Would recommend as a family trip. Would stay again. Thanks

Hotel experience was mediocre. While service was good, we felt that value for money was very low. Main problems were: Long waits for dinner. We had waited 20 min to just get on a waiting list! (easily solvable with a digital app) and then waited an hour or more for a table. If we could do this in an app instead of waisting valuable vacation time experience would have improved. Buffet: While it had many options including vegetarian, the morning pastries and bread buns were inedible - dry as rock. And the deserts, while looked good, tasted all the same and mediocre at best. Hotel in general was very bare. No decor, not greenery. There was a planter with dead weeds in our balcony overlooking the beach... just felt very inhospitable in general. Warning: laguna-looking rooms (the back of the hotel) were overlooking the main road, and is noisy (we upgraded after one night). So, again, just felt like much lower value than what we paid. We will avoid Wyndham after this trip.

Our first time here. Resort was fantastic. Staff helpful and polite. Had a couples massage on our last day. Mary and Lourdes were amazing!! Buffett was good and had a great assortment of food. Celebrated a birthday and they made it very special!