All inclusive

Golden Parnassus Resort and Spa

Cancun 4.0

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Overview

The Golden Parnassus Resort & Spa is an All Inclusive resort for adults in Cancun with special services and facilities, such as welcoming rooms with private balcony with views, 24-hour room service,  swimming pool, outdoor Jacuzzi, illuminated tennis court, fitness center, SPA area with treatments, theater and entertainment for adults, among many other services.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

214

Rooms

Deluxe Room
452 square feet
  • 1 king bed, or 2 double beds
  • Lagoon view
  • No more than 3 guests in the room
Deluxe Room
452 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV

Deluxe Ocean View Room
441 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 3 guests in the room
Deluxe Ocean View Room
441 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV

Club Room
532 square feet
  • 1 king bed
  • Lagoon view
  • No more than 2 guests in the room
Club Room
532 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
Additional details

Club Amenities;

  • Fruit plate & bottle of sparkling wine in room, one private in-suite special dinner, bathrobe and slippers for use throughout stay.
  • Complimentary wifi in Club Room categories.

 

Club Room Ocean View
532 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Club Room Ocean View
532 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Hair dryer
  • Iron/Ironing board
  • Room service ($)
  • Safe
  • TV
Additional details

Club Amenities;

  • Fruit plate & bottle of sparkling wine in room, one private in-suite special dinner, bathrobe and slippers for use throughout stay.
  • Complimentary wifi in Club Room categories.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Dolphin Bar, Beach bar Open air
Tiki Bar, Pool bar Open air
Beer Garden Bar, Lobby bar
Sixties Bar Nightclub
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby available ($)
  • Room available ($)
Type of restaurant Type of cuisine Open for Additional Information
Paradise Buffet International Breakfast, Dinner, Lunch
Pier 12 À la carte Italian, Seafood Dinner, Lunch
Sumo À la carte Asian Dinner
Shangri-La À la carte International Dinner Dress code
Old Barn À la carte Grill/steak house Dinner
The Breeze Snack bar International Lunch, Snacks
Creperie Snack bar Coffee and Pastries Snacks
  • Rooms: 214
  • Built in: 1985
  • Renovated in: 2015
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
011 52 998 848 7550
18 km from CUN
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 1
  • Outdoor pools: 1
  • Cabanas available ($)

Other sports

  • Aerobics: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • ATM available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

excellent for the value

D8150VMrichardb on Jul 03, 2022

You pay for what you get. Don't let the reviews scare you away. The staff worked very hard and did a great job to make sure you had a good experience. The room was comfortable but not cold. We did get a fan and kept our drape shut. It's not the Ritz but has everything you need. Housekeeping kept the rooms clean. Room service was good. The property was clean, and they were updating it every day. The beach was wonderful. They did a great job with the seaweed maintenance. The gym had enough to get a decent workout and the spa was great. The food was good, not great...but the service was phenomenal. They did have a few shows and a huge Friday night fiesta which was wonderful. I would have liked a hammock to lay in and hooks in each cabana to hang stuff. The mixed drinks were light on the alcohol, but you can get it made how you like it if you just ask. Tips go a long way. Overall, it was great experience. everyone was nice and friendly from the bellhop to the servers & housekeepers. The only one out of touch seemed to be the front desk. Every time, I called asking about something about the hotel, their information was wrong but then again it could have been a language barrier. I would recommend and would stay again.

TripAdvisor users rated this property 2 out of 5

I should have stayed 20 years ago

nightnurseFlorida (Port Charlotte, Florida) on Jul 03, 2022

I knew of the Golden Parnassus for a really long time and always said i would get to try it one day well that one day came during my 26th visit to Cancun. We stayed here for 5 days 4 nights a short stay for us and I consider myself a seasoned traveler so my review is based on the property, the staff and responsiveness to issues that may have come up. I had booked a category that gave us a jacuzzi in the room an ocean view and had a romantic dinner for one night in the room. Well that was not a good ideal because once there we were told by guests (and the staff)we hope you are not staying on the 6th floor the a/c is not good maybe they can give you a fan, well we had not gotten our room yet as checkin is not until 3pm but wouldn’t you know it we were on the 6th floor in room 626 and the a/c was barely functioning the faucet in the bathroom sink would not shut off and it made a loud noise randomly and then stopped. We went to the desk to ask about the A/C and the person there confirmed the a/c does not work well on the 6th floor i said that should be told to people before they book that category especially since it is the only floor with that category and if we had known this we would not have booked that category. I inquired about a different room and some type if comp like a spa treatment he suggested a different room and a fan first before he could do any type of comp. Long story short the room was minimally better but we could not use the jacuzzi because it was too hot in the room and i woke up with my nose a little bloody and always sweaty from it being so warm, and did i mention no hot water in the shower on our last day. I inquired ahead of arrival about specialty restaurant attire and was told a collared shirt no need to wear long pants but no one said men must wear actual shoes (i guess dress sandals do not count)i asked this question ahead of time to be prepared and imagine the disappointment when we were turned away from the one restaurant because of the shoes. We went and spoke to someone where i asked to speak to the hotel manager, the lady i spoke with asked what was wrong and i then explained all of the issues we had been having and she did look concerned then went and spoke to someone else who walked us to the restaurant where they took care of us after he spoke to them. But while this gesture was great it did not fix the other issues and we never got any type of comp. I explained to the woman i had been communicating on Facebook messenger with someone from the hotel who advised me about the restaurants in the hotel no one explained anything about how to get the dinner in the room so then when they told us on messenger by then it was too late. We found the staff to be wonderful and the drinks were good the food was ok as well but they need to do something about disclosure of that 6th floor and something to tell people about the hotel when they check in. Also the fact that management never even checked in with us was seriously disappointing so for that we give a thumbs down and we will not be returning. I know it is an older property i am not judging based on that because many properties renovate and upgrade, the Golden Parnassus is in need of a 6th floor renovation. Cancun is still my spot and i will keep going back, just not here.

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