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Overview
Situated in the heart of Cancun’s Hotel Zone between the Caribbean Sea and the Nichupte Lagoon, Now Emerald Cancun will offer a unique experience that the whole family will love. This hotel is set on a beautiful white sand beach with crystal blue water and will feature rooms and suites with garden, lagoon and ocean views. Now Emerald combines the beauty of lush nature with modern world-class facilities.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
427
Inclusions
- Daily activities
- Round-trip airport transfers
- Theme parties and entertainment
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- 1 king bed
- Lagoon View
- No more than 2 guests in the room
- 1 king bed
- Lagoon View
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Climate control
- Coffee maker
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Climate control
- Coffee maker
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Climate control
- Coffee maker
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Climate control
- Coffee maker
- Concierge service
- Pillow menu
- Seating area
- Smoke-free
- Upgraded amenities
- Bathroom with tub or shower
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
Preferred Club Amenities:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Access to private Preferred Club Lounge
- Informational in-room tablets
- Bathrobes and slippers
- Upgraded bath amenities
- Pillow menu
- Complimentary computer access in Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Climate control
- Concierge service
- Jetted tub
- Pillow menu
- Smoke-free
- Upgraded amenities
- Terrace with whirlpool
- Sparkling wine with chocolate covered strawberries (upon request) and a 25-minute massage at the Spa by Pevonia (Adults only)
- 24 hour room service
- A/C
- Alarm clock
- Complimentary coffee/tea
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Turndown service
- TV
Preferred Club Amenities:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Access to private Preferred Club Lounge
- Informational in-room tablets
- Bathrobes and slippers
- Upgraded bath amenities
- Pillow menu
- Complimentary computer access in Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast service in the Preferred Club Lounge
- Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
Amenities
- Child care services available ($)
Explorers Club
The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
• Arts & Crafts
• Indoor game room
• Storytelling and music
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Light snacks area for kids
Core Zone Teens Club
Special activities for teen’s ages 13 – 17, The Core Zone features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:
• Social events including disco mixers
• Snack bar with non-alcoholic drinks and snacks
• Video games: Xbox 360®, Wii® and Play Station®
• Ping-pong
• Billiard
• Air Hockey
• Football table
• Adults are allowed when accompanying their children
- Children ages: 3 to 12
| Type | Amenities | |
|---|---|---|
| Scores | Nightclub, Sports bar | Dance floor, Live DJs |
| Moments | Bar, Lobby bar | Live music |
| Preferred Club Bar (exclusive to Preferred Club Members only) | Bar, Lounge | Bottle service, Food options available |
| Sushi Bar | Bar | Food options available, Open air |
| Splash | Bar, Pool bar, Swim-up bar | |
| The Reef | Bar, Pool bar | |
| The Sandbar | Bar, Beach bar |
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
Internet
- Business centre
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Barefoot Grill | Snack bar | American | Lunch | This venue may be closed or have reduced days of service during low season |
| Capers | À la carte | Italian, Mediterranean | Dinner | Dress code |
| Carnival International | Buffet | International | Breakfast, Dinner, Lunch | |
| Cin Cin | À la carte | Mediterranean, Seafood | Dinner | Dress code |
| Coco Café | Café, Snack bar | Coffee and Pastries | All day dining | |
| Paramour | À la carte | French, Mediterranean | Dinner | Adults only, Dress code |
| Spice | À la carte | Asian, Sushi | Dinner | Dress code |
| Tamarindo | À la carte | Local, Mexican, Sushi | Dinner | Dress code |
- Rooms: 427
- Renovated in: 2019
- Pets allowed
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
- Beach front
- Private beach
-
24 hour all-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
- Unlimited international and domestic drinks
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Activity pools: 1
- Adults only pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Valet parking
- Wedding facilities available ($)
Main
Beach
Pool
Barefoot Grill
Paramour Restaurant
Spice Restaurant
Tamarindo Restaurant
Capers Restaurant
Preferred Club Lounge
Location
Reviews
My vacation
360jolak on Jan 26, 2023
Very nice everything, shows perfect , Esteban is very very very friendly, Enrique on the breakfast and Lili carnival, Marisa entertainment is nice nice, and my frien on the picture are goodI recommend this resort, everyone is frendly
Now Emerald
Peggy M (Demotte, Indiana) on Jan 25, 2023
We arrived on a Monday. On Tuesday, we met Alex who takes care of the pool area. He welcomed us to “his office”. He took care of us every day and we thoroughly enjoyed him. One day, he went around to everyone at the pool and cleaned sunglasses. Thank you Alex!! I also want to give a shoutout to Marisa in the entertainment department. She is full of energy and enthusiasm. We thoroughly enjoyed her. Thank you Marisa!!
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