TripAdvisor Traveler Rating

Service was above and beyond from the following: Karina-Lobby Bar Gerardo -Fuego Restaurant Roberto-Guest Services Javier- Fuego Restaurant-breakfast Brenda-Spa Able-Italian Restaurant We loved the new Country Band night show David Magee Rock of Ages Italian Restaurant-Piano player and Opera Singer

Advian and is crew were fabulous at the coffee house (Eric Daniela and Fabiano) Great eats, outstanding friendly service and welcoming attitude. Even prepared a breakfast/lunch for our early morning departure. Would recommend this team to anyone who asks. Big thanks. U definitely added a plus dimension to our stay.

Absolutely wonderful time. Very friendly staff, definitely went above and beyond. 5 out of 5 stars. Daniela at the coffee shop remembered my drink after only one order.

Had an amazing stay at Sun Palace. The place was very clean there was always someone cleaning something. All of the staff was very friendly and helpful. A few names to shout out - Gabriel at the pool bar - Johnathan and Jesus at the activity pool - Silvio and Sarai serving drinks at the pool and beach. We were there for a wedding and many of those people were there as well and helpful as always - Sarai even got me some habanero hot sauce upon request. The daily buffet at the activity pool was awesome - grilled chorizo, chicken, burgers, hot dog, pizza, and always some kind of grilled veggie or salad. Pool food was really good - I recommend the Al Pastor tacos and onion rings. The Bar at night was fun! Shout the 2 male bartender and the female server - did not get their names but the service was wonderful. Chairs at pool and beach - easier the earlier you got there - fills up by about 10am - we did not see any "chair police" until the last day which was a Friday for us so Monday - Thursday. Half the beach chairs are reserved for Diamond members, but people cycle in and out, so it is not too difficult to get a chair. Thai was our favorite restaurant. Service at the restaurants can be slow - we found ourselves preferring the pool food and room service by then end as it was quicker. Overall, a great stay would return and would recommend.

We loved being able to spend the day here as we came for a visit while staying at the Moon Palace and were able to use all the food and amenities for free. The beach here has much better waves than Moon Palace but is much smaller in size.