Active Advisories
Yacht transfers and services are temporarily unavailable until further notice.
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Located on the idyllic island of Isla Mujeres, this boutique-style resort combines modern Mexican-Mediterranean style with holistic wellness, serenity and romance. Zoëtry® Villa Rolandi Isla Mujeres features 35 intimate oceanfront suites, each boasting spectacular sunsets and stunning views of the Caribbean Sea. Private arrival and departure yacht services and gourmet dining will be sure to make this vacation unforgettable.
Guests reserving this hotel, must be booked on a flight arriving into Cancun airport no later than 5pm in order to make the last yacht transfer to Isla Mujeres. Deluxe Yacht transportation is included for guests on arrival and departure days between 6:00am and 10:30pm (subject to weather conditions.)
Other fees include
- Government of Quintana Roo environmental tax
Inclusions
- Round-trip airport transfers
- Complimentary romantic Sunset ride on a private yacht (weather permitting and reservations required)
- Complimentary 20-minute Thalassotherapy treatment
- All taxes
Rooms
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Ceiling fan
- Pillow menu
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Unlimited worldwide calling
- 1 king bed
- Oceanfront
- No more than 3 guests in the room
- 1 king bed
- Oceanfront
- Maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Ceiling fan
- Pillow menu
- Seating area
- Smoke-free
- Upgraded amenities
- Private terrace with an outdoor whirlpool
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Unlimited worldwide calling
Amenities
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
| Type | Amenities | |
|---|---|---|
| Cozy Bar | Bar, Lobby bar | |
| Casa Rolandi Bar | Bar, Restaurant bar |
Wi-Fi
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Casa Rolandi | À la carte | Italian | Breakfast, Dinner, Lunch | |
| Le Métissage | À la carte | French, Mexican | Dinner | Dress code, Premium menu items ($), This venue may be closed or have reduced days of service during low season |
- Suites: 35
- Fitness centre: on site
- Spa: on site ($)
- Yoga
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.
- Pets allowed available ($)
AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.
Pools
- Jetted pools: 1
Water sports
- Scuba diving: on site ($)
- Snorkeling: on site
- 24 hour front desk
- Concierge
- Giftshop available ($)
- Laundry facilities
- Medical services available ($)
- Tour desk available ($)
- Wedding facilities available ($)
Beach
Pool
Deck at sunset
Lobby
Casa Rolandi Restaurant
Casa Rolandi Restaurant
Le Metissage Restaurant
Spa Pool
Spa
Wedding Facilities
Wedding Facilities
Location
Reviews
Plus and Minus…
Review_time_me (Munich, Germany) on Jan 03, 2023
Plus and minus + Location. Nice private eqsy going place with a small but nice beach (not to compare with North Beach but you can swim and enjoy the water) + Service attitude from the beach, pool, restaurant and reception personnel. They really make the difference, kudos to them that know something is not working right at the hotel but they don’t give up on the attitude! + Food. Great, fresh, and tasty food, prepared with love. It shows the kitchen personnel are there to do a job in all of its extension Now the minus: - Housekeeping and maintenance. Linens with stains (not just one but several), pillows with ripped zippers, couch with ripped zippers on the covers, terrace with old stains, jacuzzi with broken pieces, sink where only the hot water works, bathrobes with ripped sewing (changed them after we ask for it, but to offer them in the first place is unacceptable). - Pool area. Floors are not cleaned, umbrellas are really just ripping apart and to a certain point not anymore useful (not all of them but again, to leave those there for days and days and believe one will not notice is unacceptable) And no, we didn’t ask to talk to the manager because we are here on vacation not working to make sure they do their job. Is a little hotel, the manager should be on top of it, even if they do not have a budget for renovations, a little sewing/real cleaning here and there would make a difference. And yes, we were here in one of the most expensive time of the year and for that is kind of a “let’s ripped them off” behavior. We really hope the place would get renovated, change the management and keep the nice, sweet, committed people they have in the team. No, I don’t need an apology, just do your job! With that being said, we concentrate on the good and had a relaxing time in Isla, again, we are not here to do someone else’s job. As to weather we recommend the hotel, scroll up, make your choice and if you come don’t get angry and enjoy the ++++
Very relaxing
Dreamer59418 on Dec 30, 2022
The staff is helpful and professional. The included laundry service was really nice. We enjoyed both restaurants. Leo was the star of the experience, leading salsa dancing, a Mayan ceremony, and bringing Mexican bingo to the pool. We also loved the Yoga classes.
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