All inclusive

Catalonia Playa Maroma

Cancun 4.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The Hotel Catalonia Playa Maroma is located on the beautiful beach of Punta Maroma. Surrounded by lush mangroves and breathtaking landscapes typical to the Yucatan Jungle this resort is  perfect for relaxation and adventure. 

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

410

Rooms

Gardenview Room
397 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Gardenview Room
397 square feet
Featured amenities
Included in all rooms
  • A/C
  • Complimentary coffee/tea
  • Crib (on request, $)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Premium Room
397 square feet
  • 1 king bed, or 2 single beds
  • Garden view
Premium Room
397 square feet
Featured amenities
Included in all rooms
  • A/C
  • Complimentary coffee/tea
  • Crib (on request, $)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV

Privileged Superior Room
397 square feet
  • 1 king bed, or 2 single beds
  • Garden view
Privileged Superior Room
397 square feet
Featured amenities
Included in all rooms
  • A/C
  • Complimentary coffee/tea
  • Crib (on request, $)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Privileged guests are entitled to enjoy the following facilities:

    • Privileged guest identification
    • 24 hour room service
    • 10% discount in massages or treatments in our Alegria Spa (reservation required)
    • One free access to Spa wet areas, subject to availability
    • Beach towel service delivered in the room
    • Turndown service
    • Exclusive B Loved Restaurant with a la carte menu for breakfast, lunch and dinner
    • Exclusive area at the beach with snack and drink service
    • 10% discount for romantic dinners
    • 10% discount in the boutique and shops
    • 10% discount in all extra services
    • Early check-in and late check-out (3 pm), subject to availability

Privileged Romance Room
499 square feet
  • 1 king bed
  • Garden view
Privileged Romance Room
499 square feet
Featured amenities
Included in all rooms
  • A/C
  • Complimentary coffee/tea
  • Crib (on request, $)
  • Desk
  • Hair dryer
  • Housekeeping
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
Additional details

Privileged guests are entitled to enjoy the following facilities:

    • Privileged guest identification
    • 24 hour room service
    • 10% discount in massages or treatments in our Alegria Spa (reservation required)
    • One free access to Spa wet areas, subject to availability
    • Beach towel service delivered in the room
    • Turndown service
    • Exclusive B Loved Restaurant with a la carte menu for breakfast, lunch and dinner
    • Exclusive area at the beach with snack and drink service
    • 10% discount for romantic dinners
    • 10% discount in the boutique and shops
    • 10% discount in all extra services
    • Early check-in and late check-out (3 pm), subject to availability

Amenities

  • No elevator.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground

Mini Club

Age range: 4 to 12
Type Amenities
MaLoo Bar - Fresh Natural Juice Bar Bar, Pool bar Open air
Aromes Coffee & Lounge Bar Open air
Margarita Swim-Up Bar Bar, Swim-up bar Open air
Palapa Bar Bar, Beach bar Open air
Bar Tequila Bar, Lobby bar Open air
Cat´s Disco Nightclub Dance floor, Live DJs

All shows, nightclubs and attractions are subject to change.

  • Check-in at front desk
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Bloved Restaurant À la carte International Breakfast, Dinner, Lunch Dress code, Exclusive to "Privileged" Guests
Terrace Tapas À la carte Tapas Dinner Dress code
Ayami À la carte Asian, Sushi Dinner Dress code
Grill À la carte Grill/steak house Dinner Dress code
Adelita À la carte Mexican Dinner Dress code
Toscana À la carte Italian Dinner Dress code
Creperie À la carte Sweet and Salty Crepes All day dining
El Pajarito Buffet International Breakfast, Dinner, Lunch
Snack Bar Snack bar International Snacks
Butipa Catala International Snacks
  • Rooms: 410
  • Floors: 3
  • Built in: 2000
  • Renovated in: 2017
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga
Carretera Federal 307, Chetumal
Puerto Juárez, km 306 + 250
Playa del Carmen, Quintana Roo, Mexico 77710
52 984 877 33 00
35 km from CUN
  • Beach front
  • Public beach
  • All-inclusive: Included
    • 4 à la carte per 7 night stay
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic drinks
  • Breakfast, lunch and dinner: Included

Pools

  • Activity pools: 1
  • Freshwater pools: 1
  • Outdoor pools: 1

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site ($)

Other sports

  • Aerobics: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Nightly entertainment: on site
  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Car Rental available ($)

Location

Address
Carretera Federal 307, Chetumal, Puerto Juárez, km 306 + 250, Playa del Carmen, Quintana Roo, 77710, Mexico
Carretera Federal 307, Chetumal

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Excellent Stay!!

vanessabrec on Sep 15, 2021

We just returned from a week at Catalonia Playa Maroma and we had a fabulous time! First let me start with check-in which took only about 5 minutes with a welcome drink to sip while we got our rooms. Our bags were at our room before we got to it and the friendliness of the staff was amazing. It was an indication of how our week went. We had trouble with our lock on the second day and they had someone come to our room to fix it. He was there and had the entire card lock replaced within 10 minutes, I could not have asked for faster or better service. We then had a bad storm on the 5th night we were there and had water coming in under our door from the open air hallway outside our room, once again we had housekeeping sent to our room to clean it within 10 minutes of calling the front desk. The resort was really busy but even still the service was absolutely outstanding and always so friendly. The staff always had on masks and sometimes visors and we had our temperature taken anytime we went inside, I felt very safe and they were also always disinfecting which was reassuring as I have just completed chemotherapy and did not feel at all at risk. The food was great and we were able to go to 3 out of 5 of the al la carte restaurants with little to no waiting, we really loved the Mexican restaurant followed by the Italian. The Grill was just ok. Service at all of them was awesome. We did arrive right at 6 though as they did fill up fast. There was a lot of Sargassum on the beach when we got there as the ocean had quite a bad bloom of it however I could not fault the hotel for their efforts to clean it up. They literally had backhoes and dump trucks all day cleaning it up. It was mostly gone by our second last day and we really enjoyed swimming in the ocean. The beach has beautiful sand, lots of shaded lounge chairs and great service that came around about every 15 minutes. Don’t bring food with you to the beach as the Coati will go through your bags and steal it as soon as you turn your back, very funny but not what you want. One even ran off with someone’s fanny pack lol. If you love wildlife you will love this resort. I would recommend this resort in a heartbeat and would love to come back again sometime, we miss it already! Also a word about the rooms, there was always lots of bottled water, and the water pressure in the shower was great and was always hot.

TripAdvisor users rated this property 3 out of 5

Great resort..TERRIBLE FOOD

skyjohn18 (Las Vegas, Nevada) on Sep 15, 2021

My stay at this property was 5 nights long. The decor is a bit outdated but it is still a beautiful hotel accompanied by a peaceful location. Housekeeping was amazing and we also got turn down service with our type of room, which was totally worth it! Mini bar in the room stayed stocked at all times as well. The pool was able to accommodate all guests at the hotel and was quite nice. The private beach was beautiful as well and you also got served drinks while you laid out by the ocean. Staff was friendly but some were not warm when asking questions. The biggest problem was the food. It was absolutely horrendous for a five star resort. We tried every single restaurant, except for the Japanese themed one, and it could not have been worse. The only saving grace was BLoved, which is only for privileged guests. They had a few things that were actually okay but the menu doesn’t change so it got old very quickly. Don’t even get me started on the buffet. It was worse than my middle school cafeteria! We are from Las Vegas, NV, where hospitality is everything. I am also graduating with my bachelor’s degree in hospitality next year. As I mentioned, all other aspects of the hotel were great! I just don’t understand how the food and food service could be so bad, especially at a so called five star resort.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.